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Rated 4.7 out of 5 by 178 reviewers.
Rated 5.0 out of 5.0 Love this place As good as hotels twice the price or more in London. Great location for getting to City or Canary Wharf and all the shops and restaurants right on your doorstep. We really like having a kitchen - although an oven would be great addition,. Very comfortable and super clean. Staff really care and are very welcoming and helpful. September 26, 2013
Rated 5.0 out of 5.0 by great service it was pleasant to stay, feel comfortable. Nice bed and shower. September 23, 2013
Rated 5.0 out of 5.0 by Home away from Home From the warm welcome we all had upon arrival, to the homely feel to the room and the hospitality from Debbie at breakfast all fitted together to make a wonderful stay. It truly is home away from home. Timothy on front desk stood out. September 12, 2013
Rated 5.0 out of 5.0 by Fantastic views We thoroughly enjoyed our stay last week; the suite was excellent and the breakfast was lovely, with range of food available to suit everyone, and the dining room had the most fantastic views over London I've seen. September 11, 2013
Rated 5.0 out of 5.0 by Excellent Hotel with an excellent adjacent large shopping mall Very clean hotel with spacious rooms include everything, even dishwasher and ironing board, but do not forget to bring slippers. Located 20 meters from a large shopping mall and a five minute walk to the subway. The only thing you will need is London Travelcard that will give you the option to use local transport freely, the hotel location is relatively far from the center, about 20 minutes by subway. Highly recommend the hotel. September 11, 2013
Rated 5.0 out of 5.0 by good friendly service Chloe , helen , Shannon , Thomas,Rafe and the rest of the front desk are friendly and helpfull, Breakfast staff are the same nothing is to much trouble , they keep the breakfast area clean and tidy and always happy Sales staff Emma and Nadine always ready to accomadate when they can. Rooms are made up everyday and if anything is needed never to much trouble to find it September 10, 2013
Rated 4.0 out of 5.0 by Great "hotel" but with some minor improvements Everything with this "hotel" is great, but there is still some minor improvements to make it perfect. 1) Breakfast is awful, even though its a complimentary(its included in the price) it should be much better. This is a 1 star breakfast which needs major improvement. 2) Living in 2013 and having to pay extra for an 8 mb/s internet is not acceptable. If the concept is feeling like home you should feel like a home by having high speed internet without paying 29 pound for a week. That is expensive. Comparing to my home net which i pay 30 pound a month for a 26mb/s speed. 3) The air condition in the room is strange it gets to cold at night September 4, 2013
Rated 4.0 out of 5.0 by Good but could be better If you are a european or asian visitor be prepared to eat english style. Like so many London hotels they have forgotten they get foreign guests and breakfast has no meat, cheese or rice options that you are used to at home. Other than that you can expect a pleasant stay. September 3, 2013
Rated 2.0 out of 5.0 by Not the place to stay in London Poor reception service, poor breakfast & service, badly situated, noisy, staff over friendly. September 3, 2013
Rated 5.0 out of 5.0 by A great stay I got to the hotel and realised that I had booked the wrong date in my rushing to get booked in that same day. The staff were more than happy to help me and the booking was changed and in I went. I found the hotel to be fantastic and the views spectacular Well worth every penny and would happily book again Thanks September 1, 2013
Rated 5.0 out of 5.0 by Great Place to stay and Superb Location I stayed here for 2 nights with my 10 year old son. What an amazing place to stay, rooms are modern and spacious. The bed was super comfy and the Apple TV in the room was a welcome surprise. Breakfast was lovely, plenty of choice and great looking out to the Olympic Stadium. Location in the Westfield is a little challenging but once you get the car parked (£5 a day wow) and checked in there's lots to do and plenty good views of the Olympic Park. This was my first stay at a Staybridge Suites and it most certainly won't be my last. Thanks we had a great time. August 31, 2013
Rated 5.0 out of 5.0 by Good service, professional friendly staff, comfortable room From the minute you enter Staybridge, you are made to feel at home. Excellent professional service from a very well trained team. I think I met almost every staff member during my nine weeks stay, and each of them had the ability to combine professionalism with friendliness. Large spacious rooms with good kitchenette facilities, excellent buffet breakfast, with tea and coffee available in the lounge 24/7. Guest cocktail reception held three nights a week. No request was too much trouble, and always dealt with immediately. Great location with easy access to Westfield Mall and public transport, I would definitely recommend this hotel to others, and will definitely stay there again. Very very comfortable, and really feels like a 'home away from home'. August 31, 2013
Rated 4.0 out of 5.0 by Good Staff and Great Breakfast. Nice family accommodation. Good environment to shop. Wonderful staff members..... August 30, 2013
Rated 5.0 out of 5.0 by Great location. Great stay We chose Staybridge suites for its location and space. Stratford has great train and tube connections and with Westfield on the doorstep, there are so many good options for dining out. Have stayed at let's of Holiday Inns and other brands. This was one of the best in terms of delivery n what was promised August 29, 2013
Rated 4.0 out of 5.0 by Home from Home I have stayed at this hotel a number of times and I always find it a pleasant, comfortable and welcoming place to stay. August 27, 2013
Rated 4.0 out of 5.0 by Excellent suites great service Overall standard of stay was excellent, we booked interconnecting rooms overlooking the olympic stadium due to a family holiday. First night we were kept awake all night due to noisy air con. Failed to get interconnecting room on second night. Last night moved to original view and interconnecting room (we stayed 3nights and moved 3 times !!.) August 26, 2013
Rated 5.0 out of 5.0 by Excellent location Excellent location and service. Proximity to public transport, mall, lots of restaurants, casino, movie theater, grocery stores is unbeatable. If you have to stay somewhere for business a few days to a few weeks it is like having a little bit of everything within walking distance. and for sightseeing you are just a few tube stops away from the downtown core. Amenities are very good and up to Staybridge standards but food tends to be a repeat daily (breakfast and evening social) - what they put out is excellent but there is no daily change so it does get old after a few days. Variety is nice and I am used to this at US/Canada Staybridge locations. On the plus side, they are honoring the free internet benefit for IHG members with full high speed being provided free of charge (compared to other IHG hotels in the UK that only provide "low" speed internet for free and want money for high speed). Overall a good choice. August 21, 2013
Rated 5.0 out of 5.0 by Nice breakfast and great service Home away from home. Located on same building with Westfield shopping mall with lots of shops and restaurant to choose from. August 20, 2013
Rated 5.0 out of 5.0 by Fantastic, first-class hotel. We had 5 nights in this first-class hotel. The reception staff were great, very friendly and professional. The rooms were very comfortable and clean and our request for an Olympic Park View were met. Breakfast was a delight. Plenty of choice and a fantastic view of the Olympic Park and London. We have already booked to go back for our daughter's 16th birthday in January. August 20, 2013
Rated 5.0 out of 5.0 by Excellent weel in London We stayed 8 nights at the Staybridge and enjoyed the stay. Easy access to the subway and next to the mall. The only down size is the extra cost of 100pounds to come and go to Heathrow airport. August 17, 2013
Rated 5.0 out of 5.0 by Great place to stay! I REALLY enjoyed being at Staybridges! Really comfortable rooms, great location, really friendly service and great atmosphere! August 12, 2013
Rated 4.0 out of 5.0 by weekend in stratford hotel lovely excellent location and reception staff coulnt be more helpful idealy location for shops and olympic park. breakfast and 24hr beverages excelent one negative is distance betweencar park( in shopping cente) and hotel. when asked how to transfer luggage reception offer concierge service. the concierge basically provided a luggage trolley and we were expected to load and pull it across the shopping centre with luggage and suits on it. Not good service at all very poor in deed August 10, 2013
Rated 5.0 out of 5.0 by First Class No hesitation to recommend and its not often I do that August 4, 2013
Rated 5.0 out of 5.0 by Exceptional quality Excellent service, great room, if some way down the corridor, however great for a morning jog prior to breakfast, fantastic view of the Olympic Park whether or not anything is going on. Breakfast balcony overlooking the park is delightful. August 1, 2013
Rated 5.0 out of 5.0 by Excellent location! The reception staff was wonderful and facilities fulfilled all my needs. The location is excellent - convienient to shopping and entertainment, close to Olympic Park and the tube to Central London. July 29, 2013
Rated 4.0 out of 5.0 by Great service Would like to say thank you to the reception staff who were extremely helpful during our stay. My husband and son were taking part in the Anniversary Run and when checking in asked if we could hold onto one of rooms to allow them to shower after the run. This proved to be no problem and were dealt with in a very professional manner. July 27, 2013
Rated 5.0 out of 5.0 by Fantastic Staff and Great Location I can honestly say that my recent stay at Staybridge Suites Stratford was the best hotel experience I have encountered in the UK in 17 years of travelling the country. There are obviously higher end (and higher priced) hotels around but I do not believe that you would receive a warmer or more professional welcome anywhere. All of the staff that I dealt with during my stay were friendly and hospitable and I would like to offer particular praise for Tim on reception and all of the staff in the restaurant at breakfast, all of whom could not do enough to ensure that my stay was enjoyable. The location may not suit some people, being situated within the Westfield Shopping Centre, but for my purposes it was ideal. Transport links to London (and for me Docklands) were excellent and conveniently located. Parking is incredibly only £5 for 24 hours - again, travelling the country I have never encountered prices this low in similar locations anywhere. The hotel is also well served by restaurants and bars within the Westfield complex. Whilst most are national chain restaurants, I ate in 6 different locations during the stay and was only slightly disappointed with the experierence we had at the Brazilian restaurant. All others were of a good standard and we experienced similarly hospitable service as we had at the hotel. I would strongly recommend Staybridge Stratford if you are looking for excellent service and location and the rooms are great as well! July 15, 2013
Rated 5.0 out of 5.0 by Simply the best What a really enjoyable stay. As a Platinum PC member I stay in many IC Hotels and this is right up there. All the staff were excellent and the location is ideal for London July 10, 2013
Rated 5.0 out of 5.0 by Wish I could have stayed longer! Firstly, the location - In the Westfield shopping centre, and 5 minutes walk to the Olympic park. The welcome was great with the staff all being very professional but also genuinely happy and chatty, and check in was super easy. Our spacious room had a spectacular view over London, we could see the shard, the gherkin etc There was a neat little kitchenette c/w mini dishwasher, microwave, fridge etc and everything in the room was spotlessly clean. Bathroom was a bit cramped, but the shower was big! The bed was really big and although the mattress was firm, it was really comfortable. The lounge area felt friendly and relaxed. Breakfast was help yourself with plenty on offer (although if I was going to be picky, I would say the quality of the cooked breakfast was not brilliant - but certainly adequate) I was really pleased with the whole experience, I would definitely stay here another time. July 6, 2013
Rated 5.0 out of 5.0 by Making Good What often sets a hotel apart from the rest is how they react when they fail to meet expectations. During a recent stay my family and I had put in for a wake up call so that we could arrive timely for a planned tour. When I awoke, fortunately on my own, about 45 minutes after the required wake up call I called the front desk to query if my clock was wrong or if they had failed to call us. I was informed that the hotel either did not have an automated system or that it was not dependable? In lieu of this they did it the old fashioned way and entered it into a log. To cut a long story short the wake up call was not made and we faced the real possibility of missing our appointment. We were to catch a train at a certain time and it wasn't likely we could make that departure even if we went straight away without being able to enjoy at least a cup of coffee or tea. This is when a service establishment is given the opportunity to step up and make lemonade out of a real lemon. I am very pleased that the hotel staff took the initiative to call me in my room and offer to hire a cab to take us directly to our venue. Acts like this do not go unrewarded and I will of course speak highly of this hotel. Rooms were fabulous and service top notch... views from the 12 floor lobby and lounge are spectacular. My only real issue is that I was told at the check in that Staybridge, at least this one, doesn't do anything special for Platinum Awards members. Must be an English thing. July 2, 2013
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