Rated 4.7 out of 5 by 157
Rated 1.0 out of 5.0 by Nitin234412 Billing and payment
Hotel staf has to be little honest. they have taken 1000 GPB extra from my card by saying this is holding amount and will be back in account in 4-5 days. but 2 weeks has passed and I have not received my money back. now I am not receiving any response on emails.
February 28, 2014
Rated 5.0 out of 5.0 by Ric17 Fabulous Suites, Great Customer Service & Amazing Views!
On arriving at reception I received the warmest of welcomes by an incredibly attentive and charismatic receptionist. A great start to my stay.
The suite itself was great and everything was in good order. The views afforded from the window were exceptional and I don't think that many hotel rooms in London could match the breathtaking these panoramic views - my room overlooked the Olympic Park and beyond to Canary Wharf.
The variety and quality of the Breakfast Buffet was exceptional. Again., this was enhanced by the services of very friendly, professional staff.
I would highly recommend this 'hotel' to other IHG members who would otherwise choose the more established brands such as Crowne Plaza. This stay has opened my own eyes to the world of Staybridge Suites.
A very happy guest.
February 16, 2014
Rated 4.0 out of 5.0 by Tracey46 Home from Home
Stayed over a weekend in a Studio king. Check in effortless. Very comfortable room with Microwave/convention oven dishwasher, sink and utensils to cook around a basic meal. Fridge . Spacious airy and bright room. Bathroom is limited to a shower which was disappointing. Comfy bed, towels average quality and basic toiletries provided. Breakfast buffet was good and the area has a home from home kitchen feel, where you can mull over a recipe book, which are provided in the area. Tea and coffee available if you require during the day. No housekeeping service provided, however, if you wish they will organise for you in an instant. I consider this a pre requisite but I can understand that this is a nod to guests who don't wish to be disturbed and staybridge cleverly market it this way. Great free laundry facilities should you require and good gym over looking the stadium. The staff were amazing, courteous, polite, helpful and very friendly, especially Nicholas who could not have done more to make our stay memorable and very comfortable.
On the doorstep of an amazing shopping and leisure centre with excellent transport links.
A really comfortable enjoyable stay. I have awarded 4 due to the lack of tub and housekeeping , however, if you want a very comfortable stay with great service and great access to London, plus fancy a bit of shop, you won't go far wrong here.
February 14, 2014