Rated 4.1 out of 5 by 90
Rated 5.0 out of 5.0 by DH559 GREAT STAFF & GREAT SLEEP
The desk staff - Leo is great , friendly, professonal and very helpful. I have had several associates stay in your hotel because of Leo's service.. The rooms are clean and well kept. Thank you
August 19, 2014
Rated 3.0 out of 5.0 by Mr Jeff Internet Access
Maybe be a little wary of being placed on the 3rd floor if you need wireless internet access during your stay. I was in room 326 and the wireless access was horrible to non-existent.
If you DO get put on the 3rd floor....either bring an ethernet cable with you or ask for one at the front desk. There aren't any supplied in the rooms (like there used to be).
August 13, 2014
Rated 5.0 out of 5.0 by Brandon23 Great Service
i recently stayed at this hotel and was very pleased with my stay. i was at this location for 2 nights and was very pleased .
August 13, 2014
Rated 5.0 out of 5.0 by Ginny1949 Great place to stay
This was a very nice area to stay, small town outside of Denver about 15-20 miles, no busy traffic like the city. Very close to Mt. Rushmore and Crazy Horse Mtn. Great places to visit. Has one restaurant, pizza place and burger place. Hotel very clean and very helpful with information. Would definitely return even though a bit pricy, but most are when close to great attractions.
August 11, 2014
Rated 5.0 out of 5.0 by Deb45 Comfortable bed and great service
I really sleep better at this hotel than I do at home.
The bed and pillows are really great.
The management has always been very helpful if I needed anything. I love the ease of checking in and out and the breakfast is great as well.
August 11, 2014
Rated 5.0 out of 5.0 by Gort Away from the Confusion
We appreciated the quietness and serenity of the hotel's location...away from the hustle and bustle and hubbub of ;properties closer to dowtown Denver. It was close to RTD services, quality restaurants, and nearby meeting sites. It was a convenient place for family to meet as a central gathering area from which we were able to go to points of interest and business locations.
The staff and accomodations are top notch.
August 11, 2014
Rated 4.0 out of 5.0 Great Location
Overall, this HI Express was like most others. The location was perfect for visiting Denver and its sites since it was so close to a LiteRail station. The breakfast area was very crowded and it was difficult for the staff to keep up with cleaning the tables and serving area. The rooms were very clean but the bathroom was very small in proportion to the room. There was also no closet, just a small alcove for clothes which may be a negative for some.
August 9, 2014
Rated 5.0 out of 5.0 by Huester Great stay!
Had a little snafu with room booking, but everything worked out and it was a great stay. Now to figure out why my points didn't show up....
August 7, 2014
Rated 5.0 out of 5.0 by CharleyA A good stay at DTC
Clean, comfortable, and quiet. good selection of resturants in the area
August 6, 2014
Rated 4.0 out of 5.0 by My Family Great Value
The only (minor) complaints we had were that the hot tub was not "hot" but rather just warm and that the internet did not always work. Other than that, everything else was great!
August 4, 2014
Rated 4.0 out of 5.0 by Come See Me Soon Great Service, Comfortable Bed and Enjoyed our stay
We only stayed 1 night but we truly enjoyed our stay. Staff was
July 31, 2014
Rated 5.0 out of 5.0 by O'Phoenix Great Location
As always, had a great experience with Holiday Inn Express. I have stayed in about a dozen locations over the past year and have never been disappointed. I would recommend the entire chain of this hotel.
July 26, 2014
Rated 3.0 out of 5.0 by nelvin looks nice on outside and in the lobby
beds should be maintained so that all guests have a good night sleep. our mattress was slanted the first night and to me this is unacceptable. plus the outside in the hall noises were well heard. the breakfast was very good except the gravy was very runny. the staff was very friendly but I think our bed should have been fixed our first night instead of our second night. should have been refunded for the first night since the mattress was very uncomfortable.
July 24, 2014
Rated 5.0 out of 5.0 by Wizard of Oz Clean and comfortable
We recently stayed here as part of a family reunion group. Rooms were clean and staff friendly. The sheets were surprisingly nice which made sleeping very pleasant. We did not use the pool, but others in our group did and we heard no complaints. The only disappointment was the breakfast. Wish it could be more substantial with more choices. In fact, they had green bananas which were too green to be eaten. We took one along on our travels, and 5 days later , having been kept in a hot , sunny car, it was still green and hard! We tossed it. But we still give an overall 4-5 stars to this facility. Just don't count on a ripe banana!
July 20, 2014
Rated 4.0 out of 5.0 by JoeA87 Outstanding Professional Staff
This Holiday Inn location is a good property and one I could recommend for business travel
July 14, 2014
Rated 5.0 out of 5.0 by RJPrice95 Good night sleep
The staff was very accommodating. They have a machine that makes fresh delicious pancakes. They also had a hot bar with breakfasts meats, biscuits and gravy, and eggs. It was a full breakfast.
July 10, 2014
Rated 3.0 out of 5.0 by DRaining Disappointment
I STAY AT IHG A LOT, MORE HOLIDAY EXPRESS THAN ANYTHING. THIS WAS A BAD EXPERIENCE. I SPENT 42 YEARS IN CUSTOMER SERVICE AND NEVER HAVE I HAD A FULL GROUP OF STAFF OFF BECAUSE OF HOLIDAY AND CUSTOMERS PAYING FOR SERVICE NOT GIVEN. I COME OUT IF STATE.FOR A DAUGHTERS WEDDING WITH A FAMILY OF 6 IN A FAMILY SUITE WITH NO SERVICE AND ICE MACHINE OUT OF SERVICE, FIRST IHG NOT TO GREET ME AS A MEMBER OR OFFICE WELCOME GIFT OR OPTIONAL BONUS POI.NTS. AT CHECK OUT I ASK FOR MY BONUS POINTS. TWO OF MY PARTY WENT AND GOT ANOTHER ROOM AT ANOTHER CHAIN FOR THREE NIGHTS CREATING ADDITIONAL EXPENSE. HAVING A DAUGHTER MARRIED AND LIVING IN THE AREA WILL BRING ME BACK TO THE AREA TWO TO THREE TIMES PER YEAR BUT NOT TO THIS PROPERTY. WHEN YOU ARE OPEN HOLIDAYS YOU MUST ROTATE XTRA DAYS OFF AND PAY THE OT FOR HOLIDAY. AS I WALKED IN I LIKED THE PLACE BUT ENDED VERY DISAPPOINTED.
July 10, 2014
Rated 5.0 out of 5.0 by shaky75 Great staff, comfortable room, nice bathroom.
I would stay there again, nice location. no problem finding places to eat and shop. Great experience, the front desk staff very nice and friendly. We stayed over the holiday with no cleaning staff, but no problem. We were able to get clean towels, I'm just glad they got the day off!
July 10, 2014
Rated 5.0 out of 5.0 by lizinfremont Very clean property with a dedicated staff!
We were impressed with the cleanliness of the rooms and the hotel overall. The room was very quiet and the separate bedroom made quite the difference. It was a peaceful stay for us. I was also happy with how pleasant and helpful the staff was.
July 9, 2014
Rated 5.0 out of 5.0 by Beat Day Cuchara Comfortable bed and great service.
This is a great place to stay! The staff was very accommodating and helped out when I had a question.
Food was great and the rooms were clean.
July 7, 2014
Rated 2.0 out of 5.0 by Kerrimac Poor service
Paid a higher price than what this room would normally go for because we were just passing through town. We have two young children and were given the suite directly above the pool. At 10:00pm there were some extremely loud people in the pool that were keeping all of us awake. My wife went down and asked if we could be moved. All that was available was a king bed with a pull-out couch. For our family, we needed two queens with a pull-out. The girl at the front desk assured us that she would ask the kids to leave the pool at 11pm. The problem is, I am not so sure it is the kids that were the ones that were the loud ones in the pool. Not to mention, once the kids were asked to leave the ran up and down the halls of the hotel until well after midnight. We needed to be up early the next day and had a terrible night sleep. I also feel like the girl at the front desk did nothing to make our stay was comfortable. When you make a reservation they ask you the age of your children. Why would you put these guests above a pool that was open until midnight???
July 2, 2014
Rated 5.0 out of 5.0 by NanaTS Great Location
Wanted to stay in this location and this HIE really met our needs.
June 27, 2014
Rated 5.0 out of 5.0 by margaret40 Green Hotel
I found it interesting that there were signs in the room about being a green hotel by saving water by not washing towels and sheets every day but there was no recycling going on. We had numerous bottles from water and tea and I didn't like just throwing them in the trash. We took them with us and found a recycling bin elsewhere. Your hotel would be even better if you were to start recycling.
June 26, 2014
Rated 5.0 out of 5.0 by Winnemuccajohn Reunion
Site for our annual reunion of vets that served in Thailand 1961-1975. Great venue. Highly recommend. Staff most attentive. Well Done! Thank you.
June 25, 2014
Rated 4.0 out of 5.0 by Michael659 One might stay.
Good, but a little pricey. Just passing through on the way to Steamboat after picking up our son.
June 21, 2014
Rated 2.0 out of 5.0 by mylosmama Not well-maintained, but clean
We arrived late but my kids wanted to squeeze in swim time. After swimming, they filed into the shower to rinse off. By the time it was my turn I found the tub with about 6 inches of standing water due to a plugged drain. I didn't want to cause a fuss because the front desk attendant was busy checking guests in, so asked for a screw driver to see if we could pry the plug loose (it was jammed down in). We couldn't free it. The attendant offered to switch us to another room but it was about 11:00 and 4 of us were already settled in....it would have been a huge disruption. The water was still standing in the morning so they let me shower in another empty room. I was just disappointed with the maintenance issue, the inconvenience, unmet expectations of better quality of stay, and no discount given to compensate. Staff were pleasant and tried to be helpful, but they were understaffed for the busiest part of the evening.
June 19, 2014
Rated 5.0 out of 5.0 by Funnguy Great Staff
Modest property made like home by the team working there. Greeted with warmth and everyone offered assistance whenever they saw me. Safe hotel, great location reasonable price for the property.
June 16, 2014
Rated 2.0 out of 5.0 by double u family Comfortable Bed
The staff at the front desk was polite and responsive. The commode was stopped up, we repeatedly called the front desk for assistance and that was very inconvenient. It required new parts from maintenance because of continuous overflow issues. The beds were comfortable, however, We were unable to sleep at night, because of extensive activity above us that went on throughout the night. We had to let the front desk know, because we had to get some sleep for our event the next day! It was awful to not not be able to sleep and we were very disappointed.
The hotel graciously apologized and offered to refund one night.
June 9, 2014
Rated 5.0 out of 5.0 by Angel boy Beds great very comfortable
Breakfast was not that good very generic and boring
May 28, 2014
Rated 4.0 out of 5.0 by dick66 2nd try.
This stay was a welcomed change. The state of this hotel has improved dramaticly. Will be back again soon!
May 27, 2014