Rated 5.0 out of 5.0 by Lou107 The Best Staff In The Industry
The past 15 years, I have stayed in a hotels for 300 nights a year. I am qualified to state this is the best staff for friendly, supportive and a family atmosphere. My recent stay was for over 2 years. Starting at the front desk, management, food support, maintenace and the maid service, it was a pleasure and privilege to stay at the Staybridge.
Though my business in the Permian Basin required a lot of travel, relocation to another hotel was not an option with my wife. She felt comfortable, safe and the "good morning" from the food support, Claire and Teresa was priceless.
Thanks again for the 2 years!
Lou & Stephanie
May 30, 2013
Rated 5.0 out of 5.0 by airborneshuffle great service
Scipio at check in was great, very helpful.
Love the oatmeal cookies and having coffee available.
May 26, 2013
Rated 4.0 out of 5.0 by IslandPJ Good Quality Hotel Close to Texas Tech
We have now stayed at the Staybridge Suites on 19th Street in Lubbock a number of times and will continue to book rooms there when we travel to see our student at Texas Tech. The hotel is convenient and comfortable. The only minor problem I saw on the last visit was a little mildew on the shower curtain. The tub enclosure was brand new and in great condition. Beds are very comfortable. Staff service is always excellent and the breakfast offers a lot of food varieties, including some very healthy choices.
May 20, 2013
Rated 3.0 out of 5.0 by travelingguy62 Good and Bad
Friendly, helpful staff. Fast, dependable internet. The lobby and dining space are quite conformable.
Worn-out mattress, broken tiles in bathroom floor. The heating and AC unit sounds like a tractor, no sleeping with this on. Also, the fridge is extremely noisy when running.
Be advised, this place creaks like an old wood farmhouse. Anyone walking above you or in the hallway outside the room will make a fair amount of noise. This is NOT a good choice for the light sleeper.
March 8, 2013
Rated 4.0 out of 5.0 by Joandla Cons: Bed, pillows, pool; Pros: everthing else.
Cons: Bed was only OK since extra pillowtop padding was added. Six pillows in room, and none were comfortable (foam were lumpy; feather were flat). Pool was too cold for use.
Pros: Excellent service, great staff. Breakfast good; but no cream for coffee...only "creamer".
February 9, 2013
Rated 5.0 out of 5.0 by RINmaster Predictably perfect
It is not rocket science to have a good, spacious room, comfortable bed, and non-snag presentation and service. It is not universal however, and rarely as predictable as this Staybridge. This place has never let me down, and I have been here over and over and over the last 18 months. I don't think anyone could do what they do better than they do it.
January 22, 2013
Rated 2.0 out of 5.0 by TTUDad1 Property has declined
Among the more expensive hotels near TTU. When we first started coming here 4 years ago, it was our preferred Lubbock hotel: rooms were clean, breakfast was well stocked, rooms had tea and coffee and coffee makers that work, welcome bags for Priority Club members, etc. All that seems to have disappeared; supplies and room standards have become very spotty. We have shifted to other, less convenient hotels on most recent stays because of the decline. Owners really need to pay attention to the product on offer.
January 17, 2013
Rated 5.0 out of 5.0 by BigC66 Above Expectations
My first stay at your hotel was August of 2012. I was so pleased that I made arrangements for all of my men to stay here for 6 of the next 8 weeks. I have booked my room here on three additional visits in 2012 to Lubbock. The atmosphere, staff and accomodations were so good that another of my collegues, who has visited the Lubbock area for many years, began to stay there. Most recently, we added an additional member to our Lubbock Team and during his transition period, he has been staying there since December 3, 2012 and is very pleased. Now, we all have made this Staybridge suites our home away from Home. Thanks to staff, we will continue to make our reservations with you for many visits to come.
January 3, 2013