Rated 4.6 out of 5 by 76
Rated 5.0 out of 5.0 by travel20014 Great Stay
We had a great stay, The room was very nice, The area was very quiet, The people in the hotel were very friendly and accommodating. The breakfast was great! There was an evening dinner when we arrived on Thursday, so that was a really a nice treat.
May 24, 2014
Rated 5.0 out of 5.0 by CHughes Always a great stay!
We have stayed at the Madison Staybridge many times. We always have a wonderful visit there. There is nothing that we can think of that could make it better.The rooms are very comfortable, there is a wonderful breakfast waiting for you in the morning, the staff is always friendly and very helpful. What more could you want?
May 15, 2014
Rated 5.0 out of 5.0 Bad Choices
I find it disturbing that the ownership of this property would prevent a comment to be seen simply because they didn't want an employee supported. I have stayed at this property several times over the past year and to be silenced making comment on their mistake is disturbing.
May 14, 2014
Rated 5.0 out of 5.0 by BusinessTravler2014 Staff
Great staff, not too chatty (which is a good thing) but very polite, accomodating, and professional!
Hotel was clean and quiet.
May 1, 2014
Rated 4.0 out of 5.0 by ae123 Bus Analyst
I think you still need to install automatic front door. It's hard to carry luggage
April 29, 2014
Rated 5.0 out of 5.0 by guest2587 Just like home
I enjoy staying at the Staybridge Suites in Madison because the staff treats you very well. They go out of their way to make you feel at home.
April 23, 2014
Rated 4.0 out of 5.0 by Simple Things It's a nice place, small room for improvement
The front desk staff are wonderful. The people working the hospitality meeting in the evenings are great. The morning breakfast was always a great value. I do have a problem with the housekeeping or perhaps with management's rules to the housekeeping staff. I was told 2 different things by staff. One told me that housekeeping was supposed to replace coffee each day and another told me they were not supposed to replace the coffee. Not sure which is correct, but I find that having a coffee packet replaced in the room to be a small service that would go a long ways with me. Also the coffee makers in the rooms could stand to have a cleaning solution ran through most of them. 45 minutes to make a half a pot of coffee is too long.
April 21, 2014
Rated 5.0 out of 5.0 by Funkylady Home away from Home
Great place to stay, great breakfast, comfortable beds and clean rooms. Staff is accommodating and friendly, what more can you ask for. I've stayed here every year when I visit Madison.
April 17, 2014
Rated 5.0 out of 5.0 by twray Wonderful Experience
I had a very good experience at the StayBridge Madison-East. I enjoyed the space to sit and relax by the fire place. The rooms were spacious and comfortable. The food choices were excellent for breakfast and the social hours. The staff was very helpful and friendly. They were good about making suggestions of local restaurants.
April 14, 2014
Rated 5.0 out of 5.0 by Jeff B Very nice place.
The hotel was nice and we enjoyed the pool area. It really isn't around much but the places we visited were easy to get to.
April 8, 2014
Rated 2.0 out of 5.0 Needs Uplift
Hotel needs overrall uplift in maintenance and cleanliness.
April 8, 2014
Rated 5.0 out of 5.0 by traveler702 Staybridge Madison
Excellent customer service upon check-in. Staff was friendly and courteous. Room was clean and comfortable
April 6, 2014
Rated 5.0 out of 5.0 by Singerlinda Fantastic Accomodations
I feel like I have a lot of new friends! Everyone was so welcoming and tended to any needs I had. I knew I could go to the lobby and be greeted by friends at any time. The friendliness made me feel appreciated and cared about as a person. The housekeeping staff was wonderful. Someone was always cleaning places I would think of as Spring Cleaning spots. Everything was always fresh feeling. The only hitch is that I got spoiled and now I have to do those things myself.....and make my own bed. Kitchen staff are great. I miss the smiling greeting from Veronica in the laundry room as well as all the housekeepers and Larry in maintenance. Thank you to each of you. Fausto, you are a wonderful hotel manger. Thank you! Derek and Michelle, you are first class! Thank you both. I miss all of you already.
April 2, 2014
Rated 5.0 out of 5.0 by sweetj Great place, nice people
This is a really well hidden gem. The place is spotless and the people are super nice and genuine. Keep it up!
March 31, 2014
Rated 5.0 out of 5.0 by JMA Indy Friendly Service - great room!
Overall great experience…Internet was fast, nice social hour, quite and clean room, great coffee and nice breakfast!
March 26, 2014
Rated 5.0 out of 5.0 by Jackson1545 Great experince
Really enjoyed my stay, the staff and management were outstanding. The hotel was clean and the room was perfect. This is a very well managed hotel. I highly reccomend. I returned to this location because of the way the manager treated me and my family on a liesure trip a few months earlier. I will stay in this hotel everything I stay in Madison.
March 23, 2014
Rated 5.0 out of 5.0 by Merdzi65 Best hotel in Madison!!!!
This is the second time we have stayed at the Staybridge in East Madison. We love it there!!! The staff is SO nice. The food is great and the social hour is fabulous!!! Not to mention the pool and hot tub. We will not stay anywhere else in Madison!!
March 22, 2014
Rated 5.0 out of 5.0 by Roger5 staff
Staff was very attentive to your needs. Check was efficient and fast.
March 22, 2014
Rated 5.0 out of 5.0 by LBLL Amazing Service and Staff
I have stayed in numerous hotels in the Madison area and Staybridge by far has the friendliest, professional, attentive staff I have encountered.
My requirements for retruning to a property are in the following order
3. Customer Service
This hotel exceeds my expectation for comfort and customer service and definitely meets my requirement for cleanliness or I would not return.
March 11, 2014
Rated 4.0 out of 5.0 by crspxnmlk Nice for having dogs
I definitely didn't have the most amazing experience, but it was decent. Especially having 3 small dogs and not being charged outrageously. The front desk staff was very nice. The hot part of the breakfast the first day was not good, but there was plenty of other stuff to eat. Teh second day was much better. The dog run was a snow covered during my stay, but looked nice if it was warmer. The cleaning staff drove me and my dogs nuts because they seemed to spend the entire day just hanging out talking and walking around outside just my room. Was there no other rooms to clean?!!! The beds are made very strangely and I had to untuck all the edges so that I could pull sheets and blankets up to my shoulder, otherwise they only went to my waist. Living room furniture needs updating, as it was pretty worn. The room itself was pleasant .
March 6, 2014
Rated 4.0 out of 5.0 by Dave808 Clean, friendly and great breakfast.
Staybridge had the only true two room suite in Madison and it was a great price. The breakfast was always good and the mid week social hour was an unexpected treat with free snacks, beer and wine. And as advertised, everyone was very friendly.
March 3, 2014
Rated 5.0 out of 5.0 by Sue K great service
I really appreciated that you were willing to upgrade my parents room for them.
February 22, 2014
Rated 5.0 out of 5.0 by Dr Mike Grand stay at Staybridge Suites in Madison-East
We had a fabulous stay, ez to find and gracious staff and awesome breakfast buffet, thanks for a great stay!
February 16, 2014
Rated 5.0 out of 5.0 by oskee777 excellent comfort, cleanliness, and value
My 2 night stay was made enjoyable and comfortable by the warm and welcoming staff. My room was clean and the breakfast buffet was excellent. A comfortable experience in all aspects.
February 13, 2014
Rated 4.0 out of 5.0 by Speedy 2003 Quiet, Solid building
I only stay in IHG properties, I have been Platinum for about 10 years for a reason.... they always do a great job of customer service.
February 7, 2014
Rated 5.0 out of 5.0 Michelle and Fausto
These are the best customer service individuals I have ever met. Fausto keeps good track on customer needs. Michelle is a wonderful individual at the front desk and always friendly, talkative and caring about each of the residents. They are why I stay at this hotel when I have business on the other side of the city.
February 4, 2014
Rated 5.0 out of 5.0 by StoneEagle Great Location and Stay
I wish I could remember the front desk ladies name. She provided an excellent check in experience. Very clean, well maintained room. Only disappointment, which I have noticed at other Staybridges as well, is the inability to make the room fan run constantly all night.
Excellent service, location, and amenities
January 31, 2014
Rated 5.0 out of 5.0 by HHTravel Impressed
This was the first time I have stayed at a Staybridge and will definitely stay with them again. Loved having both an area to sit and watch tv as well as a bedroom. Breakfast was the standard fare, but the attendant was very attentive to needs.
January 26, 2014
Rated 5.0 out of 5.0 by Kenny P Great Place
Like most of the other Staybridge's this place is comfy, clean and the people are helpful and friendly. Nice place, near a lot of places to eat.
January 14, 2014
Rated 4.0 out of 5.0 by samdequest Good, clean room !
Have stayed before in Staybridge suites (San Bruno, CA) and hence chose to stay @ Staybridge again, was good as the other place, all was good.
Morning buffet can be improved a bit :)
January 12, 2014