Rated 4.0 out of 5.0 by TravelLOTS365 Kitchenette is lacking
Every time I stay here something is missing from the kitchenette. Either the cutting board pegs are missing or the cooking pans, when present, usually need cleaning. The microwave varies from good in one room to poor in another room. I wish there were restaurants within walking distance or at least I wish the hotel gave free alcoholic beverages with the three weekday meals as the Staybridge Suites in the US provide.
May 15, 2013
Rated 4.0 out of 5.0 by gklkwok Good rate in the area
The hotel was relatively new in comparison with other hotels in the area and their rate was more competitive than the others.
Standard design for similarly ranked hotels but somehow it didn't give me a feel of openness, maybe because of its low ceiling right from the Main Entrance. The one bedroom suite was good for accommodating 4 people with the L-shaped sofa bed in the living room. The design of the bathroom door was a failure as it was so wide that it nearly touched the rim of the toilet which made it inconvenient for entry or exit.
Service was average. Upon return to our room on the second day, we found that the cleaning of our room was only half finished, it seemed that the housekeeping staff was called away or left half way through; amenities was not replenished and all mugs in the kitchen were gone.
Breakfast was average and service was routine. Hotel rates would be the factor for consideration of repeated stay.
May 10, 2013
Rated 5.0 out of 5.0 by cyrus3 Good Place
My wife, son and i went down to toronto for three nights. When travelling with children it's alway nice to have a refridgerator and microwave at hand. Well this hotal provides a full size fridge, microwave plus more..
Room was clean and the staff was curtious, buffet breakfast and even a buffet diner a couple days a week.!
Nice swimming pool and quiet if you desire an afternoon nap.
Also close to the main hwy's.
I think the rates where fair for being in the city and for what you get.
April 22, 2013
Rated 3.0 out of 5.0 by Christine19 Great service - rooms are not sound proof
I stayed at Staybridge Markham for 1 week and the staff was very friendly and helpful. However, during our first night, we realized that the room was not soundproof at all. While in bed, I was awaken by footsteps from the room upstairs, and heard someone going to the bathroom, I actually heard the person urinate, close the toilet seat and wash their hands which was quite disturbing. In the bathroom I could hear clearly a child's conversation with their parents while in the bath.
If it wasn't for this, I would have given this hotel 5 stars, everything else was great!
April 22, 2013
Rated 5.0 out of 5.0 by robandfamily A good base camp for visiting the city
We drove 4 hours into Toronto and were happy to unwind at the hotel. It was easy to find, lots of eating establishments close by, a nice pool for the kids and our dog enjoyed the park next door. The in-room kitchen was well equipped with fridge and the basic appliances. We extended our stay an extra night and will book with Staybridge Suites again on our next visit.
April 5, 2013
Rated 5.0 out of 5.0 by RoadWarrior2012B Outstanding
Often times reviews are only written when a negative experience occurs. In this instance, the complete opposite is true. I truly felt like a welcomed guest instead of just an occupant. Efficient and friendly staff, excellent amenities, very clean and comfortable facilities. After a few preceding subpar IHG stays, the Toronto-Markham restored my faith in the IHG brand. Kudos
April 4, 2013
Rated 1.0 out of 5.0 by Tomlowny VERY POOR HOTEL AND CUSTOMER SERVICE
MANAGEMENT IS POOR AND THEY RENOVATED TO THE HOTEL BUT ALSO DID A POOR JOB. YOU CAN SMELL SMOKE THROUGH VENTS. WORST EXPERIENCE EVER
March 14, 2013
Rated 5.0 out of 5.0 by Lovie Nice room and great service.
Spent my Valentine's day Birthday there, had a great room and the staff was very pleasant and friendly.. I was surprised with a birthday cake and card in my room.. was surprised again when I found that the cake actually tasted great.. three cheers to a great experience. will be back next year.
February 20, 2013