Rated 4.4 out of 5 by 59
Rated 5.0 out of 5.0 by BusinessTechnology An excellent Hotel with a serene environment
The services especially the Front desk Managers were excellent. The service managers were always happy and available to attend to all our needs during the visit.
The Internet services were reliable and was fast enough to enable us work remotely with our team in the office. We also enjoyed the laundry services as well.
June 8, 2013
Rated 5.0 out of 5.0 by CountryGreg64 Great three night stay
Stayed in a 2B suite for three nights. Rooms were clean and up to date. Counter person pointed us to the restaurant district, and recommended a great restaurant. Breakfast had a wide variety to choose from. Only complaint was weekend breakfast started a little late for us, as we had to get up early. But they did have coffee and cereal out at that time for early risers. Great value for what is offered, when you consider the two bedroom suite, free wifi and free breakfast.
June 7, 2013
Rated 4.0 out of 5.0 by Dawn36 Nice hotel
We have stayed at this hotel many times and always find it clean & comfortable. Good breakfast. Never any problems. Would stay again.
May 31, 2013
Rated 5.0 out of 5.0 by Diane86 Always a Pleasure!
This is our "go-to" hotel when we visit our children in Toronto! There are many other chains in the area, but Staybridge Suites is consistent with their price, their friendliness, and their willingness to make each stay as pleasant as possible for their guests!
May 28, 2013
Rated 4.0 out of 5.0 by TravelLOTS365 Kitchenette is lacking
Every time I stay here something is missing from the kitchenette. Either the cutting board pegs are missing or the cooking pans, when present, usually need cleaning. The microwave varies from good in one room to poor in another room. I wish there were restaurants within walking distance or at least I wish the hotel gave free alcoholic beverages with the three weekday meals as the Staybridge Suites in the US provide.
May 15, 2013
Rated 4.0 out of 5.0 by gklkwok Good rate in the area
The hotel was relatively new in comparison with other hotels in the area and their rate was more competitive than the others.
Standard design for similarly ranked hotels but somehow it didn't give me a feel of openness, maybe because of its low ceiling right from the Main Entrance. The one bedroom suite was good for accommodating 4 people with the L-shaped sofa bed in the living room. The design of the bathroom door was a failure as it was so wide that it nearly touched the rim of the toilet which made it inconvenient for entry or exit.
Service was average. Upon return to our room on the second day, we found that the cleaning of our room was only half finished, it seemed that the housekeeping staff was called away or left half way through; amenities was not replenished and all mugs in the kitchen were gone.
Breakfast was average and service was routine. Hotel rates would be the factor for consideration of repeated stay.
May 10, 2013
Rated 5.0 out of 5.0 by cyrus3 Good Place
My wife, son and i went down to toronto for three nights. When travelling with children it's alway nice to have a refridgerator and microwave at hand. Well this hotal provides a full size fridge, microwave plus more..
Room was clean and the staff was curtious, buffet breakfast and even a buffet diner a couple days a week.!
Nice swimming pool and quiet if you desire an afternoon nap.
Also close to the main hwy's.
I think the rates where fair for being in the city and for what you get.
April 22, 2013
Rated 3.0 out of 5.0 by Christine19 Great service - rooms are not sound proof
I stayed at Staybridge Markham for 1 week and the staff was very friendly and helpful. However, during our first night, we realized that the room was not soundproof at all. While in bed, I was awaken by footsteps from the room upstairs, and heard someone going to the bathroom, I actually heard the person urinate, close the toilet seat and wash their hands which was quite disturbing. In the bathroom I could hear clearly a child's conversation with their parents while in the bath.
If it wasn't for this, I would have given this hotel 5 stars, everything else was great!
April 22, 2013
Rated 5.0 out of 5.0 by robandfamily A good base camp for visiting the city
We drove 4 hours into Toronto and were happy to unwind at the hotel. It was easy to find, lots of eating establishments close by, a nice pool for the kids and our dog enjoyed the park next door. The in-room kitchen was well equipped with fridge and the basic appliances. We extended our stay an extra night and will book with Staybridge Suites again on our next visit.
April 5, 2013
Rated 5.0 out of 5.0 by RoadWarrior2012B Outstanding
Often times reviews are only written when a negative experience occurs. In this instance, the complete opposite is true. I truly felt like a welcomed guest instead of just an occupant. Efficient and friendly staff, excellent amenities, very clean and comfortable facilities. After a few preceding subpar IHG stays, the Toronto-Markham restored my faith in the IHG brand. Kudos
April 4, 2013
Rated 1.0 out of 5.0 by Tomlowny VERY POOR HOTEL AND CUSTOMER SERVICE
MANAGEMENT IS POOR AND THEY RENOVATED TO THE HOTEL BUT ALSO DID A POOR JOB. YOU CAN SMELL SMOKE THROUGH VENTS. WORST EXPERIENCE EVER
March 14, 2013
Rated 5.0 out of 5.0 by Lovie Nice room and great service.
Spent my Valentine's day Birthday there, had a great room and the staff was very pleasant and friendly.. I was surprised with a birthday cake and card in my room.. was surprised again when I found that the cake actually tasted great.. three cheers to a great experience. will be back next year.
February 20, 2013
Rated 5.0 out of 5.0 by sharbil Two Bedroom Suite
Was a little concerned when i went to get on the elevator, it was slow and tired looking but when i got to my room I was pleasantly surprised. I am not impressed easliy and have stayed in alot of hotels with my family and this 2 room suite was perfect. Clean and neat and had everything you needed. The breakfast was good as well.
January 26, 2013
Rated 5.0 out of 5.0 by stanley1954 Toronto Stop Over
Needed a place to stay for a weekend lay over in Toronto and be close to work on Monday. This is perfect! So comfortable, clean, wonderful people. Able to work, relax, unwind and get ready for a week's work. Would stay here again anytime!
January 15, 2013
Rated 4.0 out of 5.0 by DrAN Great value for your money
The Staybridge Suites we stayed at (for 9 days) in December 2012, is a wonderful place to stay with family. The 1 bedroom (for 3-4 people) we stayed-in was comfortable, had an eat-in kitchen facility with 4 burners (no stove though!), fridge, a microwave and a dishwasher. It has free-parking, a wonderful and heated indoor pool as well. Location is excellent with easy access to highway 404, highway 7, eating places, COSTCO, Wallmart, movie theatres (Silver-Screen) etc.
The staff, especially Mr. Suresh at the front-desk was very helpful and always provided service with a smile. The breakfast served was great and varied somewhat from day-to-day. Free coffee is available for 24 hours in the restaurant.
Managing expectations is what it is all about. It is not a full-service hotel (i.e. they do not change sheets or clean floors every day, but do so once a week), but fresh towels are provided everyday and bed is made everyday also. We had a small plumbing problem (the handle of the toilet-flush broke) and it was fixed within minutes by the hotel plumber!
Overall, a great value for your money at a very clean place and service with a smile. Book online at the Suites' web-site for the best price.
January 5, 2013
Rated 5.0 out of 5.0 by HKinSudbury Great place for families
This is the second Christmas I have spent with family at the Markham Staybridge. It was great. I go swimming with my grandchildren. And we go for an excellent buffet breakfast for 6 (parents, me and 3 kids) - and we don't have to cook or clean up. I booked early and got a great price. It looked like the hotel had some very nice renovations since last year. Clean, comfortable and kid-friendly, with many other families there. Having the kitchenette really helped in feeding the kids during the day and heating in the microwave Christmas dinner that I brought with me. There's a large Loblaws close by to pick up anything I forgot. Like last year, staff delivered chocolates to us on Christmas day; nice touch. I can't stop telling others about this hotel when I get home.
January 2, 2013
Rated 4.0 out of 5.0 Beautiful
Being a long term guest, can really appreciate the changes . Kudos to all involved with the renovation it is a pleasure to stay there . I love it and the staff !
December 10, 2012
Rated 4.0 out of 5.0 by Blades Terrific room
My wife and I enjoyed our stay very much. The room was clean, spacious, comfortable and attractive. I would say it was one of the nicest I have seen. The pool area was clean and easily accessed. Location of hotel was convenient for access to 407 and 401 via 404. Coffee in lobby was great.
November 24, 2012
Rated 1.0 out of 5.0 by Nothappy123 Dishonest hotel
Booked online and paid for deluxe suite. Arrived at hotel and was given a studio room. Had to complain to get my deluxe room rate reduced. And even that was not given at what was said. Also mgr tried to tell me deluxe room not guaranteed even though studio rate was left. Just complete dishonesty.
October 30, 2012
Rated 5.0 out of 5.0 by DianeOH Always a pleasure!
Our daughter dances in Toronto and we visit her often. This is our "go-to" place for our visits. We have stayed at other hotels in the area because we had points to use, but none of them compare to the hospitality and value that you get at this Staybridge Suites. Their staff is always friendly and willing to help with questions.
October 19, 2012
Rated 3.0 out of 5.0 by SammitySam Cramp Room and No housekeeping
In spite of the description that it was a Double Room Suite, the room seems small and cramp. The door to the bathroom was too big that if you open or close you would bump into each other.
There were no housekeeping during our stay so after a day, we did not feel comfortable using the bathrooms that are not cleaned.
October 5, 2012