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Rated 4.6 out of 5 by 182 reviewers.
Rated 5.0 out of 5.0 by Exceptional Customer Service! This hotel exceeded my expectations. I stayed for 2 weeks on a business trip and would absoluely stay again. The wireless internet and business center were great, the fitness center was always clean, and The Social was a great place to unwind and relax. December 17, 2014
Rated 5.0 out of 5.0 by Shopping Trip This hotel was very nice and in a terrific location for shopping and dining. The staff was very friendly and easy to deal with. December 15, 2014
Rated 5.0 out of 5.0 by Best Option In Toledo/Maumee I can't say enough good about my stay. All standards were excellent for the value and I was completely satisfied. December 15, 2014
Rated 1.0 out of 5.0 Last time Specifically booked fourth floor due to the paper thin construction of the building. When checking in I was told all upper floors were booked. I asked again at check-in but the attendant was not going to budge on her comment of “we cannot help you”. Explained the situation and asked to find a quiet room. I have had several experiences with excessive noise in this hotel. Explained again I had to be up a 4:00 AM the next day, all she could say was “no”. As expected the rooms or hallways above were extremely noisy and 11:30 I called down asking for the manager. The attendant changed her tone from check in and was able to “find a room” on the fourth floor (no manager was on duty). Moving and getting to bed after 1:00 AM, I missed my meeting the next day and lost a $150.00 pair of Ray ban glasses in the move. My other six team mates staying at the hotel agreed that we will book elsewhere in the future. The worst part was our manager who booked us there also had to move his room for the same reasons. So an apology will probably be heard somewhere but apologies for poor service are just excuses for not taking care of the customer, excuses for poor management and big business not listening to their customers. December 15, 2014
Rated 1.0 out of 5.0 by Check in and staff are awful - look for another hotel I have had 2 awful experiences at this hotel in 3 months. I will not stay again. The staff (and management) is rude and they don't care. Avoid frustrations and stay somewhere else. December 6, 2014
Rated 4.0 out of 5.0 by Saty at Maumee Hotel near my work place got over booked and trying find a place to stay for overnight. There were two choices to stay in Holiday in Dundee Michigan or Maumee OH. Maumee was little far from PLACE I preferred stay here because of of my prior experience with STAYBRIDGE it is a BRIDGE between the Home and Hotel December 2, 2014
Rated 5.0 out of 5.0 by Great Place Very clean and attentive staff. Nice breakfast and dinner options in common area. November 24, 2014
Rated 5.0 out of 5.0 by Clean room, comfortable bed, and friendly staff. I have no complaints during my stay at Staybridge Suites. The room was always clean, the bed was comfortable, and the staff members were always friendly and helpful. November 23, 2014
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