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Rated 4.6 out of 5 by 119 reviewers.
Rated 5.0 out of 5.0 by Great service and excellent breakfast I enjoyed my stay. Very comfortable. Best is the breakfast offered every morning included with room. September 22, 2014
Rated 5.0 out of 5.0 by Comnfortable bed and great service I had never heard of Staybridge Suites before staying there last week. I am from the east coast and am not certain there are any in our part of the country. I decided to choose it instead of the other options which were familiar to me so I could try something new. It was excellent and the comfort of the room and the bed and the great service were impressive. I will stay there again when I am back in the area. September 22, 2014
Rated 5.0 out of 5.0 by Nice property This was a nice property situated in an area of Clevelnad I never knew existed. Very nice area with access to numerous good dining options. September 22, 2014
Rated 3.0 out of 5.0 average hotel I have had a very bad experience with a different IHG hotel (ICC Cleveland Clinic) so I must say I may just feel negative.because my several attempts to resolve that have been ignored. I think Staybridge was nice, however, it just wasn't for me. Other than some help from Clara, the staff seemed scripted, nonchalant and too busy to be bothered. The room was nice but dusty and I found beer caps under my bed. I am an IHG ambassador member yet, nothing was done for me. Not even a complimentary bottle of water. Further, the amenities and my room were not explained to me. I couldn't figure out my tv the entire stay. The business center was outstanding. Breakfast below average. It was simply ok. September 17, 2014
Rated 5.0 out of 5.0 by Very nice suite. We wanted a suite hotel and this one could not be better. Very clean and comfortable. The staff was very friendly and informative. We will be back the end of Oct. The food was good. No complaints!! September 17, 2014
Rated 4.0 out of 5.0 by Comfy Bed, Friendly Staff, Good Breakfast The staff was friendly and fun to be around, breakfast was good, social dinner was fun especially with free (good) beer and wine. Bed was comfy and room was big. Everything was clean and in working order. September 15, 2014
Rated 5.0 out of 5.0 by Hotel its a hotel big rooms extended stay place to sleep September 15, 2014
Rated 5.0 out of 5.0 by Spotless Rooms, Courteous Service, Restful Night's Sleep We stopped here on our way to bring our son back to college. We'd been driving all day (11 hours) and were beat. We had never stayed at this particular Staybridge Suites before, but had read some positive online reviews. Fortunately, the room lived up to the high level of the reviews. It was very clean (which was our number 1 priority when arriving late in the evening); the furniture and fixtures were stylish and of good quality; and the room was large enough that 3 of us didn't feel cramped. The staff were also very pleasant and helpful, without exception. If we could make one suggestion, it would be regarding the breakfast. 2 of our party were vegetarians -- more vegetarian food options would have been appreciated, and the eggs should not have been housed in the same serving container as the breakfast meat -- the steam and aroma from the meat soaks into the eggs. Overall, though, the hotel was great, and we would stay again. September 14, 2014
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