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Rated 4.6 out of 5 by 138 reviewers.
Rated 5.0 out of 5.0 by Weekend Trip in Cleveland, OH Area Staybridge Suites in Mayfield Heights, OH is a good option for lodging in the Cleveland, OH area. The rooms are comfortable and the staff is friendly! I would recommend this hotel! November 19, 2014
Rated 5.0 out of 5.0 by Great stay Always a great place to stay when we are in town. Clean, friendly and comfortable November 17, 2014
Rated 5.0 out of 5.0 by Wonderful Place to Stay This was my second stay at a Staybridge Suite facility. All staff were incredibly friendly and did everything they could to ensure my stay was comfortable. Breakfast choices were plentiful, laundry was free, and even the other guests were friendly without being intrusive. My room was impressively comfortable. The bed was great, there were several pillows to choose from with varying degrees of firmness, and I was able to control the temperature in my room - which I like to be quite warm - without issue. I made use of the kitchenette daily and found everything I needed to be available. The large size of the refrigerator made it possible for me to keep enough food to eat for the entirety of my stay: 5 days. The internet was also dependable and high-speed and the cable and TV options were great. Who doesn't love a TV that can swivel so you can watch it from your couch or bed? I would highly recommend this property to anyone coming to the area. This was one of the best hotel stays I have had and I do a considerable amount of traveling. November 13, 2014
Rated 5.0 out of 5.0 by Nice location and close to Case Western Reserve This was a clean and comfortable place where I felt safe and secure. I feel like a sage traveler when I stay at StayBridge. November 4, 2014
Rated 1.0 out of 5.0 by Improve customer service and cleaness Your front desk team need to be trained to be nice and helpful. The house keeping needs to be improve The breakfast servers team need to be trained to be courteous with the customers October 30, 2014
Rated 3.0 out of 5.0 by Cleveland Mayfield Hts Beachwd Good to stay ..but not for long period. not good support from hotel staff. October 27, 2014
Rated 1.0 out of 5.0 by Not great again My company mandates I stay at this site. Not welcomed back. Rooms dirty, carpet, smells. Even beer stale as taps are dirty. Breakfast served on flimsy paper plates now. Quality of the food is poor. The coffee is the one plus at breakfast. At the light dinner the service was poor. I attended at 6:30pm and there was little food and no attendants. It took 30 minutes for any replenishment. Uninvolved and rude at checkout. October 27, 2014
Rated 5.0 out of 5.0 by I would recommend this property. The staff was friendly and very helpful. This hotel is clean, up to date, quiet and located in a beautiful area. They had plenty to choose from at the free breakfast. Every time we walked in the front door there was a wonderful home like smell and the fire place was burning. It was so comfortable and inviting. I would highly recommend this property and plan to stay here again in the future. October 26, 2014
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