Rated 4.7 out of 5 by 42
Rated 5.0 out of 5.0 by NJpicky Outstanding and superlative are the words to use
The hotel is a nicer than average Staybridge. Rooms are spacious, clean, and the entire building seems well-maintained inside and out. We found it easy to reach from the highway, in a quietarea not facing a busy street or highway
What makes us intend to return when we need a place in the area are the PEOPLE on the front desk, especially Jonelle ( hope I spelled it right !). The way she accommodated our needs made all the difference for our trip. Outstanding and superlative are the words to use, and she has made us fans of this hotel.
October 1, 2013
Rated 5.0 out of 5.0 by okiedokie Great Experience
Stayed here for one night and it was very clean and quiet! Front desk was very friendly and the breakfast buffet was awesome!! Definitely staying here again when in town
September 12, 2013
Rated 5.0 out of 5.0 by tommy25 great
It was one of the best hotels we ever stayed in.it was very clean . The work out room was great. The food was awesome
September 11, 2013
Rated 5.0 out of 5.0 by Simon87 Great value and good location.
You get a lot for your money.
Conveniently located,close to I 271.
Bed was a little soft for us.
September 11, 2013
Rated 5.0 out of 5.0 by betsey8 Great overall experience
Our family stayed for a family reunion weekend. Had an after party the next day. We had the pool and outdoor area all to ourselves. The staff was very nice and the suite was very nice and clean. Plus, dog friendly. Loved it so much, I just booked a stay at the Times Square, NY site for the NYC marathon in November. Thanks again for a great stay.
September 5, 2013
Rated 5.0 out of 5.0 by alloyd1985 Wedding Bliss
My husband and I were there for a wedding weekend and I loved everything from the cozy fully stocked kitchen, to desk, couch, tables, tv, sink outside of the shower/toilet, built in closet with laundry bags and a hamper, and decor. The breakfast was really nice and so appealing to us that it was included. However, my one complaint would be there were two weddings at the venue across the parking lot and during the check in (after are long travel full of road traffic, construction, etc) I had to wait for an additional 15 minuets while the ONE single person at the desk deal with a time consuming customer on the phone and then the person ahead of me. We were late as it was to get in and get ready for the wedding and that ate up valuable time that was needed to get ready. I'd suggest to have at least 2 people at the front desk when the hotel is so packed. (and not allow anyone to enter the front and get the other customers hopeful they will be taken care of).
August 28, 2013
Rated 5.0 out of 5.0 by houstonguy2010 Excellent and Outstanding
This stay was excellent and outstanding. Everything you need is at Staybridge and the staff at this location was awesome. I cannot say enough good about this property.
August 27, 2013
Rated 5.0 out of 5.0 by Ladyofthehouse excellant overall
Stayed here for over two week while we had a family member in the Cleveland Clinic. Everything was excellant from the hot breakfast everyday to our suite which was clean and comfortable. Would highly recommend to anyone,
August 26, 2013
Rated 5.0 out of 5.0 by houstonguy2010 A Perfect Stay
A Perfect stay. From check in to check out everything was great. A clean and quiet suite. A great breakfast and evening snack. This will be my only hotel choice when staying in Cleveland. Thanks.
August 25, 2013
Rated 5.0 out of 5.0 by Witzky Great second trip
This is the second time we've stayed at this Staybridge and it was better than the first time. The rooms were spacious and well appointed. It was like being in our own apartment, so much nicer than a hotel room. We had our dog with us so were given a room on the first floor, near the dog and dog walking area so that it was quick and convenient to walk our dog.
The breakfast was complete and well appreciated. We ate very well and loved the selections which were replenished frequently.
I would recommend the hotel and the staff to anyone. All of the staff were pleasant and helpful. And they remembered our and our dog's name.
August 22, 2013
Rated 5.0 out of 5.0 by plunky it is a great place to stay
this is my second stay at a staybridge. it was super. the breakfast was the best I ever had and our room so clean and comfortable. love this place
August 11, 2013
Rated 4.0 out of 5.0 by Georgiawd Our stay was very nice
After much difficulty with getting the rooms for the wedding, the actual stay was very nice. The rooms were nice and your staff was very nice and helpful. Thanks.
August 10, 2013
Rated 5.0 out of 5.0 by plunky very clean and it had everything you nedd.
this is my second time I stayed at a staybridge and I loved it each time. the breakfast was the best I have ever had and the service (we ran out of toilet paper) was fabulous. there were there instantly. the room was immaculate. keep up the great job.
August 9, 2013
Rated 5.0 out of 5.0 by jay888 July in Cleveland
very good place to stay. initial sign in was a little uncomfortable. the desk lady did not seem to like her job.
August 3, 2013
Rated 5.0 out of 5.0 by Gracie2013 Comfortable and peaceful
This was the first Staybridge Suites I have stayed at, but after my visit it won't be the last. The property is somewhat off the beaten path, and all the better for it. It is a very short, perhaps 2-3 minute drive from I-271 but it feels a world away from the hustle and bustle of your typical off-the-interstate hotel. Traveling alone, safety is always a high priority for me, and I felt totally safe going to and from my car, despite my very late arrival to this property (I arrived well after dark). The staff were friendly and efficient, and the room was very clean and well-appointed.
I was unable to take advantage of breakfast, but I appreciated the "on the go" bag the front desk provided when I inquired about whether there was anything available for the road. The muffin, granola bar, fruit and water were much appreciated on my drive.
July 26, 2013
Rated 4.0 out of 5.0 by L2905 Good Experience
Good experience. Excellent breakfast quality and variety. Overall room was clean but could use more detail- clean bugs from window areas, cob webs from ceilings, hair in bathroom drawers.
July 17, 2013
Rated 5.0 out of 5.0 Highly recommend
This was our first time at a Staybridge. Staff was very helpful with advice on local attractions and dining. Breakfast was amazing and room was large and clean.
July 11, 2013
Rated 5.0 out of 5.0 by LAOC Excelent Hotel!!
Excelent Hotel with all the things you need (Kitchen, Free Wireless Wi Fi). I couldn´t use the shuttle because it was busy all the time, but the attention of the staff is outrageous.
July 9, 2013
Rated 5.0 out of 5.0 by Bailey03 Beautidful Room
My husband and I stayed at your Staybridge Suites June 28th_29th.
It was a beautiful room.Everything you would want provided was there.Staff was always so friendly and helpful.Breakfast was very
good.Lots to choose from.We hope to return some time again.
July 8, 2013
Rated 5.0 out of 5.0 Comfortable suite - far beyond expectation
A very comfortable and homely atmosphere, The convenience of
the pantry, a cooked breakfast included in suite price. excellent
service from everyone we met in the hotel. Cannot praise the
Staybridge highly enough. Just wish the weather had been
warmer to enjoy the pool. Fitness centre was amazing.
Look forward to my next visit.
June 20, 2013
Rated 5.0 out of 5.0 by MELKEN SUITE WAS AWESOME
STAYED IN A KING SUITE AFTER ATTENDING WEDDING AT LANDERHAVEN. ENJOYED THE AFTERNOON BEFORE THE RECEPTION IN OUR ROOM WITH THE PRIVACY OF OUR OWN BED/BATH AND OUR KIDS HAD THEIR OWN BED/BATH. HIGHLY RECOMMENDED PEOPLE TO STAY. CLEAN, ROOMY AND THE BREAKFAST THE NEXT DAY WAS MORE THAN WHAT WE HAD EXPECTED. WE WILL DEFINITELY BE LOOKING AT STAYING AT STAYBRIDGE SUITES ON OUR TRAVELS.
June 9, 2013
Rated 4.0 out of 5.0 by GuestI ideal for extended stay
I stayed for over a month and found the complimentary breakfast and shuttle service very useful. All basic things are taken care of and overall I had a very comfortable stay. A special mention for the friendly and helping staff.
May 25, 2013
Rated 5.0 out of 5.0 by Beech815 Overall Experience
We stayed for two nights and it was a great experience and the staff could not have been more personable and helpful . Yes I would recommend this to all my friends.
May 24, 2013
Rated 5.0 out of 5.0 by Joanne7907 Friendly and very helpful Staff
I enjoyed my stay at this hotel, the room wa clean, the food was good and the evening receptionist was fantastic
May 22, 2013
Rated 5.0 out of 5.0 by JOEK69 GREAT STAFF,GREAT SUITES , GREAT FRONT DESK
GREAT PEOPLE WORKING BEHIND THE SCENES , PEOPLE LIKE JOHNELLE WORKING THE FRONT DESK , LOOKING FOREWARD TO MY NEXT VISIT.
April 22, 2013
Rated 3.0 out of 5.0 by 1CLE It's nice, minor thing I didn't like
The doors do or close fully behind you. I always has to push it up behind me. Also I set a wake up call through the phone option and it didn't call me so I over slept!
March 6, 2013
Rated 4.0 out of 5.0 by browntbdd Leave nothing in your car
Hotel and everything inside was great- all employees great.
However- do NOT leave anything of value in your car.
I had just purchased 3 new hockey sticks and they were stolen between 11:30 PM Sun Feb 17 and mon morn 9:30 am from right outside #201 entrance.
I called hotel when I found out- but there were no cameras on parking lot.
If anyone see's bauer intermediate composite sticks right hand P88 Kane- pattern- they belonged to my son who was in a tournament at Gilmour Academy
February 23, 2013
Rated 5.0 out of 5.0 by Sunny2616 Awesome customer service
The staff here is second to none!!! Always greated with a smile and my name. When they ask me how my day was they're genuine! Won't stay anywhere else when in town.
February 13, 2013
Rated 5.0 out of 5.0 by Lorree Everything was perfect as always.
We stay here every year on New Year's Eve. We've never had a complaint. The room is always perfect. Like Brand New. The towels and linens are so comfy and so is the bed. Everything is spotless.
January 24, 2013
Rated 4.0 out of 5.0 by PA15120 Breakfast
The morning Breakfast is horrible, on the border of non-edible. For all the time and effort to present a good image of the hotel, it fails miserably when it comes to providing its guests with even an average morning meal. The quality of the food it presents is very low. The only it didn't screw up was the cereal.
January 20, 2013