Rated 4.6 out of 5 by 89
Rated 5.0 out of 5.0 by writeagainmom A welcome retreat after a long day
We had a long day moving our student into a local college recently. Our overnight stay at this location was a welcome retreat. My husband and I stayed in the king bedroom, two young adult children stayed in the separate (2) queen beds bedroom, and we all enjoyed sitting together in the living room. The front desk representative graciously provided information and directions to a local shopping area where we really enjoyed the relaxing, fun atmosphere of the restaurant we had dinner. The next morning, the front desk representative helped again with directions and good advice regarding our visit to the Rock and Roll Hall of Fame. My husband and I appreciated the location right near a local highway, but far enough off the beaten path so it wasn't noisy. The only issue I can think of is the poor condition of some of the local roads we traveled from the college to the facility. Not their fault obviously. The entire route wasn't poor, but portions of Mayfield Road, and a few others were in a terrible state of disrepair. I'm sure there are other routes to use when finding the facility, but we weren't using the main thoroughfare that evening and not familiar with the local area. We will definitely stay at this facility again in the future when visiting our family member.
August 18, 2014
Rated 1.0 out of 5.0 by Emho4u1234 Overpriced by all comparisons
The A/C leaked and flooded my carpet without resolution by staff. The hot breakfast buffet is not a quality you would expect for the cost of the room, and the room itself is not what you would expect from a "suite". I would not stay at this hotel again.
August 18, 2014
Rated 1.0 out of 5.0 by Emho4u1234 Uncomfotable bed, poor quailty breakfast buffet
This property is a poor value and location. Expected much better.
August 17, 2014