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Rated 4.4 out of 5 by 29 reviewers.
Rated 5.0 out of 5.0 by Awesome This place is truly the best.. Clean, Very Friendly Staff.... I feel at home. Thank you all! October 8, 2013
Rated 5.0 out of 5.0 by Great Place to Rest Place so good to take a weekend near to Mc Allen Mall, very clean. Quite place to rest September 25, 2013
Rated 5.0 out of 5.0 by Breakfast Overall the hotel is clean and nice, beds are superb, as well as almost everything. Quiet neighborhood area keep hotel very comfortable Breakfast Dinner Ware should be REAL not the plastic or foam they used... leave that to Holiday Inn Express please... Towels need to be renewed asap. Coffee at the afternoon should be fresher... I would come back... August 28, 2013
Rated 5.0 out of 5.0 by Excellent! This hotel exceeds my expectations every visit. The rooms are clean and the staff is more than willing to go above and beyond! Can't wait for my next visit! August 23, 2013
Rated 3.0 out of 5.0 by Friendly Staff but room issues The staff was friendly and helpful. The lock on my room door was broken and I had to call for maintenance to let me out of the room. The room did not have the usual paper towels, dish soap, or popcorn. August 11, 2013
Rated 5.0 out of 5.0 by Suite comfort, Shuttle, Front desk. Room. Very good just did not like the smell and the fact that it was a pet in room which I did not expect. For the rest very comfortable. The shuttle facility excellent when one does not travel by car. The staff and front desk service excellent as well. August 3, 2013
Rated 5.0 out of 5.0 by Five Star Service We have been visiting this hotel for over two years. The service is consistent and the accommodations have always been immaculate. The entire staff functions like a family, taking pride in their establishment and treating all customers with respect and consideration. The work ethic of the entire management resonates throughout the hotel to every level. We have and will continue to stay here and prefer this hotel over any in the area. July 1, 2013
Rated 5.0 out of 5.0 by Great service This hotel was like my second home. I remain so grateful for all of the hospitality. June 5, 2013
Rated 5.0 out of 5.0 by Really nice place to stay in the Rio Grand Valley Frienly ftaff, Great food, I was only there for breakfast, and it was great. Close enough to other amenities like resurants, shopping etc... Across the street from a golf corse and minutes to the airport and interstate. Kitchenett in every room and a couple bar B ques that guests can use. Easy in, easy out. I will be back... May 26, 2013
Rated 5.0 out of 5.0 by Best place to stay in the valley. I cannot think of a better place to stay unless of course you have a holla-back to stay with. :) March 26, 2013
Rated 5.0 out of 5.0 by Awesome Room and Great Staff This was my first family stay at this hotel and when we checked in the front desk clerk and GM were both there to meet and greet us. Stayed there for 3 nights and the staff was very attentive to our requests. Hotel was immaculately clean at all times. Our room was more than expected. Kids like the layout and that there was enough room for everything. I give big accolades to the GM Mr. Blanco for running a great staff and hotel. I'm a firm believer that for a company to be successful it all starts from the leadership. Mr. Blanco, is a great example of true leadership. I have been to many other hotels in my career and non has come close to they way this hotel operates. I would definitely recommend this hotel and would stay at this particular one if ever come back to Mcallen TX on business. March 18, 2013
Rated 5.0 out of 5.0 by Great property I recently stayed in this property for nearly four months and could not have been any more pleased. The hotel is well-run, hotel manager Carlos has a great staff that is pleasant, helpful, courteous, and which to a person obviously enjoys working at this hotel. Sonia serves as a fantastic ambassador, Julio and Enrique are great, and Chris always makes you feel at home at the evening social. The rooms are very clean and housekeeping was always willing to accommodate any special requests. The quality of food at breakfast was very good and in ample quantities. The evening socials went a step beyond and were truly excellent -- the only downside is that they are only three nights a week. The property is well-maintained and aesthetically pleasing with the landscaping and special care given to the grounds. The pool is very nice and a great place to relax at the end of the day. Laundry facilities were adequate and the gym was very well set up with a wide screen tv, treadmills, a bike, bench, and free weights. I cannot say enough good things about this Staybridge. The employees were unfailingly pleasant and obviously proud of their workplace. I wish all of my out of town trips were to McAllen so I could stay at this property more often. March 9, 2013
Rated 5.0 out of 5.0 by FIVE STARS! EXCELLENT STAY! Feb 2013 Highly recommend! Prompt, friendly, helpful staff. Not only guest room & bath, but total facility clean and like new. Full-size refrigerator, microwave, dishwasher, cooktop. Complimentary breakfast pizza, bacon, fruit, soda pop in the dining area by a fireplace. Complimentary light dinner Tues-Thurs: first night-salad, fruit, meatballs, homemade cookies, beer, wine; second night-hamburgers, hotdogs, fruit, salad, homemade cookies, beer, wine. Complimentary laundry facility and snack pantry. Convenient business center. Nice exterior with landscaped grounds. Quiet. Great safe location. Free parking. Clean outdoor pool with bar-b-q grills. Stay was too short. February 20, 2013
Rated 5.0 out of 5.0 by Cozy and nice Ive been working in McAllen and have returned to this hotel twice now and I wont stay anywhere else. The staff is ALWAYS friendly and helpful. The atmosphere is great. The food is good. And most of all I love my room, it's clean and spacious and feels kind of like home, and that is important to me when Im here working for two weeks at a time, Also the pool area is nice, there is a BBQ grill out back, and the fitness center accomadates my workouts very well. I take advantage of the kitchen and make soups and rice for lunch and on the weekends. There is also a DVD player so I cant rent from Redbox and have a movie night. Just like home! Thank You Staybridge, Mcallen, TX February 7, 2013
Rated 5.0 out of 5.0 by Great place to stay Everything was great from the service to the room. This is the place to stay when your in McAllen January 17, 2013
Rated 5.0 out of 5.0 by Best place to stay This hotel is the best!!!! Service is outstanding, food is great, amenities are fabulous, everyone is friendly. xxx is especially helpful; zzz the van driver is personable and courteous. Everything about this hotel is tops! I HIGHLY recommend this hotel. December 11, 2012
Rated 3.0 out of 5.0 by Needs a renovation soon I have stayed at this hotel at least 20 times in the last 3 years. I have always liked the friendly staff and in general, the value for the money is OK. However i nthe last year I have clearly stated to them that they should start renovating or at least replacing the worn furniture. The sofa beds are horrible, we stopped using them about a year ago and instead place the mattress in the floor. This time I found carpet coming off the floor, loose pieces of furniture in the kitchen. The TVS are a big problem also, they have DVD with composite outputs that every time I get into the room I have to rewire my self as they are always misplaced, I know some guests take cables away but this is a problem that has lasted too long by now. I personally find also a probelm that they dont do a full cleaning service on the weekends (when I normally stay), sorry to say but there are newer hotels with lower prices, the value of this hotel is going down fast. I hope they start solving it soon as I really like to stay with them. November 30, 2012
Rated 5.0 out of 5.0 by Professional and Caring with Great Rooms and Food I travel all over the country and stay in a variety of hotels. Staybridge Suites in McAllen is by far the BEST on all measures. The staff are professional and caring. The rooms are exceptionally clean with comfortable beds and a nice set up for long stays (e.g., good size refrigerator, nice size microwave, good stove top). They even provide some recipes for cooking "at home." The morning breakfast always has fresh fruit, lots of pastries, waffles (in the shape of Texas), eggs, bacon or sausage, and sometimes a yummy egg, cheese, and tomato tort. In the evening, there is a wonderful gathering in the large living and dining area with free wine, beer, soft drinks, and usually some sort of "snack"--which is usually a full meal for me. Hamburgers, hot dogs, chefs salad, taco bar, etc. You feel as if you are at a well catered party. When you are on the road, it can get "old" pretty fast. However, I always look forward to going back to Staybridge McAllen. You'll find it is a wonderful home away from home--but with no housework! November 14, 2012
Rated 5.0 out of 5.0 by Marvellous Service The customer service here is outstanding! Everyone is helpful and smiling. They greeted me by name as I came and went and provided suggestions on places to go around the area. The neighborhood is clean and safe. The room is beautiful and comfortable. The bathroom is spacious and elegant. October 17, 2012
Rated 5.0 out of 5.0 by Overall comfort This is a wonderful place to stay. The staff calls you by name and makes you feel like family. October 17, 2012
Rated 1.0 out of 5.0 by La peor experencia en un hotel El personal no sabia nada de reservacion , si se la pasaron ,dejeme hablar co el gerente, voy a hablar con el gerente, no esta el gerente,y por ultimo el gerente te quiere recompesar con puntos todo el mal servicio. October 5, 2012