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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    97%
    Recommend This Property

    Overall Experience

    4.7

    based on 144 reviews
    97%
    Recommend This Property

    Ratings Breakdown

    144reviews

    • 5 Stars
      117
    • 4 Stars
      15
    • 3 Stars
      8
    • 2 Stars
      3
    • 1 Stars
      1

    窗外较吵,服务还不错

    By

    January 26, 2015

    club

    我住的一侧靠近收垃圾的地方,早上5点多就有车在窗户下面,声音比较大,影响睡眠。

    早餐非常难吃。种类非常少,肉都很咸,水果种类少,吃不到新鲜的蔬菜,热呼呼的饭菜也很少,让人失望。

    酒店工作人员的服务到是挺热情的,帮助介绍和解决遇到的问题。

    Posted byHotelStaff
    January 27, 2015
    Thank you for your recent comments. We appreciate your feedback. We apologize for the interruption you had with the garbage truck. They are schedule much later. We will be in contact with them today to find out what happened. Perhaps it was because of the impending bad weather. We offer a complimentary breakfast buffet each morning to all of our guests. We have a variety of items. We are sorry you were not able to find something to your liking. If you have any suggestions please email them to mark@staymclean.com.
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    Fantastic

    By

    January 23, 2015

    Superb stay this visit
    Thanks so much for you hospitality

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    Disappointing Customer Service

    By

    January 21, 2015

    Renovations at the hotel negatively impacted my recent stay at the Tysons Corner-McLean, VA Staybridge Suites. Staff did not go out of their way to help me get to my room or seem remotely concerned that I had to climb four flights of stairs with luggage and two small children. I would think that, given the state of the property, I should have been notified or, at minimum, charged less for a stay that was so negatively impacted by construction noise and inconvenience.

    Posted byHotelStaff
    January 23, 2015
    Janet1939, My sincere apologies regarding the experience you recent had at our hotel. Our web site does indicated that we are undergoing renovations. However, that is absolutely no reason to have experienced a lack of service! I am personally looking into this matter. This was not handled well at all. You will be contacted by phone or email very soon and we'll discuss the matter further.
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    nice access to Tyson's corner

    By

    January 14, 2015

    club

    I stayed at the hotel for one night, it was very central to everywhere in NVA. It was very nice and enjoyable, I would love to visit it again. The room was very spacious and clean. Internet was fast and no problems with parking or checking in.

    I would recommend it again.

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