Rated 4.7 out of 5 by 82
Rated 5.0 out of 5.0 by willbgone GREAT staff!!
The staff at this hotel is right up there with the best in the business - seriously. They are friendly, responsive, helpful, fun. I couldn't have expected better treatment had I been in a major luxury hotel.
The suites aren't exactly luxurious, but they far exceeded my expectations for the money. I was amazed that I did not hear noise from other rooms or even the adjacent elevator shaft. You usually don't even get that kind of quiet in a luxury hotel. And the shuttle service was surprisingly timely and convenient for getting around. The little family style Italian restaurant across the street (Pulcinella's) was a welcoming experience as well.
The ONLY negatives concerned the in-room coffeemaker. First, it did not have auto shut-off. I'm so used to that, it did not occur to me to switch it off the first morning, so the room smelled of boiled down coffee when I returned. Second, the first pack of coffee is left in your room for when you arrive, but after that, you must pick up additional packs from the front desk. That's not a BIG deal, but I'd really prefer just having one left in the room each night. But the coffee issues were pretty inconsequential in what overall was a fabulous experience that far exceeded expectations for what I'd thought of as essentially a middle of the road, affordably priced hotel.
August 19, 2014
Rated 5.0 out of 5.0 by WanderingBird Family friendly/convenient in McLean
This is hands-down our favorite place to stay in Washington, DC. Lots of families come through so we did not feel like intruders with our two kids. Having breakfast included and three nights of "Socials" that were like a dinner for us was also a huge plus. The new Metro Silver Line is only 1.7 miles away and is just a quick run with the hotel shuttle. Bus 23 A and 23T run by the hotel and will take you to the McLean Metro Station or Ballston Metro station, depending on which way you go. For driving, it is super convenient to go up to Rockville MD or to Washington, DC from the hotel as well. There is a Giant supermarket and CVS next door, as well as lots of restaurants within walking distance. Overall, we thought that the staff was very friendly and responsive during our seven-week stay here and we took advantage of the pool and the gas grills on the weekend. In sum, we really like this place and have recommended it to our friends who are looking for value for money.
August 11, 2014
Rated 4.0 out of 5.0 by jm1146 Comfortable and quiet
Clean, quite, comfortable room. Not crazy about the little almost square pillows, but one of the four seemed close enough to right. Formica kitchen counters need updating but were sufficiently spacious and equipped. Good heavy curtains block light for even daytime sleeping. Breakfast was good but food for socials was not well stocked (ran out of brats and fries - substituted potato chips). Front desk staff was very helpful and attentive.
August 10, 2014