Rated 3.0 out of 5.0 by RZLAW Great staff and service, couple of suggestions
Hello, Staybridge is doing pretty good in my opinion. I have a good rapport with the staff and they are always very helpful. I'd like to see an earlier breakfast time on the weekends comparable to the time during the weekdays. I'd like to see an opportunity for more social evenings in the lobby area. I enjoy an occasional glass of wine and would like to be able to purchase this durning my stay. Thirdly and most important to me, I have had several different rooms during many trips where the shower was not at all operating properly (water not hot enough). Last time I visited, I asked for it to be looked at and it didn't appear to have been taken care of. I will ask again next time because I'm pretty sure this will be an issue again.
March 21, 2013
Rated 5.0 out of 5.0 by Lavondy Overall Experience
This was my first stay in a "Staybridge Hotel" and I loved it! The room was very comfortable and it felt like home. My niece and I made a comment, that we could live there permanently. The beds were comfortable, the layout was excellent with the bedrooms and the two washrooms. I prefer to cook and brought quite a bit of my own utensils, pots etc. which I didn't really need because everything was there. The staff was excellent. They checked me in quickly, answered my questions, had a map for the arenas, and were able to direct me to the shops I needed. The lounge area was very comfortable for visiting, as well as the internet room. The only negative thing is the pool, it was very small, so I didn't take the little ones swimming. Also, because it was Little Native Hockey League tournament, there was always lots of people using the pool, as well. However, the stay was really good. I am looking forward to staying there next year for the L.N.H.L. tournament. This hotel is a great host hotel.
March 19, 2013
Rated 5.0 out of 5.0 by OMIKE1971 Clean comfoting and quite
This facility is clean, comforting and quiet. The staff is attentive and friendly. I am a frequent business traveler and the Staybridge Suites are my favorite IHG brand.
March 4, 2013
Rated 5.0 out of 5.0 by RQisQOF Feeling welcomed every time
I am staying in this hotel weekly. And every week I feel welcomed. Even though I am in a same room all the time, the front desk always calls me and makes sure that the room is of my satisfactory.
January 30, 2013
Rated 5.0 out of 5.0 by Erle Home away from home
I recommend this hotel especially for long stayers. I really enjoyed my stay here. The staff welcomed me and treated me like a family. Manoj, Hiren, Claudia, and Sanjeev were all so nice. The warmth in this hotel was more than enough to compensate for the really cold weather I experienced when I was in Canada. Thank you all for your warm hospitality.
January 22, 2013
Rated 5.0 out of 5.0 by dragon47 Excellent service
Nicest staff and Manager that our family has ever experienced. Would definitely recommend this location!!
January 8, 2013
Rated 4.0 out of 5.0 by karp short stay
We have stayed at this location many times and every time we stayed either the pool or hot tub were out of service. You would think that they would move quicker to repair the items so quests can use them if they choose.
Breakfasts were very good.
January 5, 2013
Rated 5.0 out of 5.0 by RZun GREAT PLACE
We were reffered by our friends about the property. Its is the first time we stayed at a Staybridge. We stayed at the hotel for 3 nights with our family.
The rooms where clean, food was good. The remote was not working in the room we called the reception and a person came up immediately to change the batteries.
We did have visitors coming to meet us, everytime any guests came the would stop the guest and give us a call if the guest is to be allowed or not. We first felt disappointed but later realised it was for the security of the guests of the hotel, which made us feel more secured.
An elderly person was talking in loud voice, it was the owner.The staff is very helpful and the manager did join us for breakfast.
We would definetly choose staybridge for our future stays at other locations too.
January 2, 2013
Rated 5.0 out of 5.0 by Naresh LIKE BEING IN 2nd HOME
Spent a week with my family, in all we were 4members.
Great Manager with excellent team. Made us feel totally at home and were helpful and co operative in every respect.
Will love to come back every time we visit Mississauga - Canada, and recommend to friends as well.
Keep up the good service.
November 29, 2012
Rated 2.0 out of 5.0 by king5897 Ok, expected more.
There were a series of events which disappointed mine and my family's stay at this location.
I got for a suite which had 4 bedrooms AND sleeper sofa. I was surprised at check-in when my room rate was not per my email confirmation and they told me I had to pay extra for my 5th family member. I booked a suite for the reason of accommodating my 5 family members! And to not be informed of this upcharge prior is upsetting.
Secondly, I arrived at my room and opened up the sleeper sofa to find old sheets crumpled up- GROSS. I called room service to have these removed.
Thirdly, on several occasions, my room keycard did not work. Very inconvenient to keep going down to the front desk to replace the card, and on the last occasion the 3rd replacement card did not work and a maintanence man had to come to the room to correct this issue at 12:30am.
I've stayed at different staybridge locations and didn't have these issues, so it might just be this location that needs help.
October 11, 2012