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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    96%
    Recommend This Property

    Overall Experience

    4.7

    based on 107 reviews
    96%
    Recommend This Property

    Ratings Breakdown

    107reviews

    • 5 Stars
      82
    • 4 Stars
      17
    • 3 Stars
      4
    • 2 Stars
      4
    • 1 Stars

    Great staff and suite!

    By

    January 24, 2015

    platinumelite

    I really enjoyed traveling and staying at this hotel. The staff were courteous and helpful. Our suite was perfect for our group. Loved it!

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    Even our dog approved

    By

    December 31, 2014

    Front desk staff was the best I have come in contact with in a long time especially since this was the day after Christmas. With 2 other hotels within walking distance, I would recommend this one above all.
    Definitely a great experience. Our big old Newfoundland dog "Hank" was welcomed as well.

    Posted byHotelStaff
    January 02, 2015
    Dear REG2011, Thank you for your review and happy new year! We're glad our staff made you feel so welcome and that you had an excellent visit. We hope you enjoyed visiting your family and appreciate your high ratings. Thanks again for your praise & loyalty to IHG Rewards; we look forward to your next visit! Sincerely, Staybridge Suites Raleigh-Durham Airport Hotel Management Team
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    Bad on Many Levels

    By

    December 23, 2014

    club

    Construction going on in and around Hotel. Road access to front of hotel blocked, no signage.
    Booked a queen because King not available, got a double, right there tells you I had a non existent night sleep.
    Construction on another level, contractor left his air compressor plugged in so eventually each hour it kicked in to re-pressurize
    Asked about breakfast, it doesn't start till 6am, shuttle at 5 am, asked about coffee and was assured coffee is always available. at 4:45 am, no coffee and most importantly, NO INTEREST in the front desk personnel to make any.
    Stay at the adjacent one. still part of IHG, breakfast early, rooms always clean, nicer staff.

    Posted byHotelStaff
    December 26, 2014
    Dear msgchef, Happy Holidays! Thank you for taking the time to write a review - we are very sorry to hear your visit fell short of your expectations and will discuss your comments with our team to ensure we provide the high level of service our guests expect and deserve. We also apologize for the inconvenience resulting from the nearby construction and expect it to finish in the near future. Please reach out to our corporate office at (434) 822-2161 and ask for David Amick if you'd like to discuss anything further. Thanks again for your comments and we hope to have the opportunity in the future to give you a great stay. Sincerely, Staybridge Suites Raleigh-Durham Airport Hotel Management Team
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    Great Property!

    By

    December 22, 2014

    club

    Loved everything about this hotel. Clean rooms, friendly staff, efficient airport shuttle, great breakfast and a great evening reception with food

    Posted byHotelStaff
    December 23, 2014
    Dear holleyb82, We appreciate your review & loyalty to IHG Rewards! It's exciting to hear you had an excellent visit and we're grateful for your 5-star ratings. Thanks again for your kind words & happy holidays! We look forward to your next visit. Sincerely, Staybridge Suites Raleigh-Durham Airport Hotel Management Team
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