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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    94%
    Recommend This Property

    Overall Experience

    4.7

    based on 130 reviews
    94%
    Recommend This Property

    Ratings Breakdown

    130reviews

    • 5 Stars
      100
    • 4 Stars
      21
    • 3 Stars
      5
    • 2 Stars
      4
    • 1 Stars

    Excellent Property - would highly recommend

    By

    May 17, 2015

    club

    Great property, awesome employees, and a very nice setting. This property is on the same lot with other chain hotels and this was the nicest of the bunch. The rooms were modern, clean, and well equipped. Things like guest laundry were complimentary and amenities and meals were very good. Excellent staff. The people make the difference and the customer service at this property was out of this world... Very nice people who were very smart and capable. Thank you Staybridge Suites! My only complaint was how bad the coffee was. The coffee was like drinking a mix of elf urine and unicorn tears. I imagine that's what they taste like at least. In short, the property is awesome, the coffee is absolutely horrible. Find a starbucks or bring your own. Wolfgang puck should keep to the cooking and stay out of the coffee.

    Posted byHotelStaff
    May 18, 2015
    Dear alex_2015, Thanks so much for your rave review! We're delighted our staff made you feel so welcome and are grateful for your 5-star ratings across the board. We do apologize our coffee fell a bit short and appreciate the feedback, otherwise thanks again for your high praise and loyalty to IHG Rewards! Have fun in Paris and we can't wait for your next visit. Sincerely, Staybridge Suites Raleigh-Durham Airport Hotel Management Team
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    Staff & Bed

    By

    May 15, 2015

    platinumelite

    The staff is super they were friendly, helpful and really showed that they really enjoy their job.

    I was disappointed that the bed was a double I am used to a King. The mattress was lumpy and I could feel one of the sprimgs.

    Posted byHotelStaff
    May 15, 2015
    Dear ESAD, Thank you for your review; we always love to hear from our IHG Rewards Platinum Elite members! We're happy you found our staff so friendly & helpful and appreciate your recommendation. We do apologize for the inconvenience with your bed and will pass your comments onto our team to discuss further. We do also offer queen beds in some of our suites and hope you will check those out during a future visit. Otherwise, have a nice trip to Maine and we hope to see you for another stay soon! Thanks again for your comments. Sincerely, Staybridge Suites Raleigh-Durham Airport Hotel Management Team
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    excellent place for family

    By

    May 13, 2015

    club

    Every visitior to the Durham Raleigh area needs to check out this place. Fantastic.

    Posted byHotelStaff
    May 14, 2015
    Dear akoms, Thank you for your review and loyalty to IHG Rewards! Congratulations on your child's graduation - we hope you enjoyed the festivities and are glad you had an outstanding stay at our hotel. We look forward to serving your future needs in our area! Thanks again for your praise. Sincerely, Staybridge Suites Raleigh-Durham Airport Hotel Management Team
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    Noise Factor

    By

    May 09, 2015

    platinumelite

    This is a good hotel with great amenities. Our challenge was simply the noise level. The hotel is directly in the path of the runway approach for Raleigh Durham airport. We had never stayed in this area so this was an unknown when booking. We asked for a quiet room. I believe they tried to accommodate that request, but it still was quite noisy.

    As an IHG member, we would look to find a hotel away from the airport should we come back to this area.

    Posted byHotelStaff
    May 11, 2015
    Dear KC Bear, Thank you for taking the time to review our hotel - we always enjoy getting feedback from our IHG Rewards Platinum Elite members and are glad you found us to be a good property and enjoyed all of the amenities we offer! We do apologize you experienced noise issues at our airport hotel and appreciate your feedback - though we do our best to accommodate our guests, we regret that it did not meet your expectations. Thanks again for your comments and we hope to have another opportunity in the future to give you a great stay. Sincerely, Staybridge Suites Raleigh-Durham Airport Hotel Management Team
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