Rated 4.2 out of 5 by 70
Rated 4.0 out of 5.0 by Bigdaddy1958 Comfortable bed and good service
My overall stay was good. The location of the hotel was great. I highly recommend this hotel.
July 9, 2014
Rated 4.0 out of 5.0 by Crusher50 Maintenance
My room air conditioner sounded like a lawn mower . I stopped by the front desk to let them know I wasn't happy. The maintenance man was standing there and asked if he could take a look at it. I said sure. Well when I returned that evening, the unit had been replaced with a new one. Got a good nights sleep after that..
July 6, 2014
Rated 5.0 out of 5.0 by ellynsoh Great stay
Front desk suggested a great restaurant (Page Road Grill); room was super-quiet and comfy
July 3, 2014
Rated 5.0 out of 5.0 by Savannahtraveler I really liked this hotel
A room was available and I was able to check in a little early, which I appreciated. The room was laid out in a modern way, and was very comfortable to work from. I enjoyed the fitness center. There were good restaurants for take-out nearby. The bed was comfortable, and I've never seen so many electrical outlets available near a bed. The front desk staff were nice, as well as the staff at breakfast. A very good overall experience. I was here to pick up my child from camp the next morning, and will stay here again the next time I'm in the area.
July 1, 2014
Rated 4.0 out of 5.0 by Will_34 Great service....very slow internet
The staff were the most friendly and helpful I've experience at a hotel in the last year or so. The breakfast was good but had limited choices.
The internet was incredibly slow and trains go by every day, sometimes more than once.
June 30, 2014
Rated 2.0 out of 5.0 by Baseball Mom 2 Not what I expect from this brand...
We booked a room at this hotel because it was close to Duke for summer camps. It wasn't clear when looking at hotels this one did not have a pool for the kids to swim in after our long ride.
I've stayed in better Holiday Inn Express', this one is sorely in need of a refurbishment.
June 25, 2014
Rated 4.0 out of 5.0 by Ellejay Excellent, friendly staff
Although we had problems with our a/c, the staff members were professional and friendly. We can only hope they were able to get the a/c repaired/replaced. My brother said it was the best night sleep he had had in a long time.
For me, it was one of the worst as the bed was very hard and the pillows were too soft.
However, the rooms were silent, dark and very clean. If they replaced the bed and the a/c worked properly, I would give them a 5!
I do recommend HIE as they are very accommodating and friendly.
June 18, 2014
Rated 5.0 out of 5.0 by murali12 One of the best Holiday Inn Express I've stayed at!
Location is perfect and minutes from I40 and airport. Walking distance to a strip mall with restaurants. Staff is friendly and helpful. Shuttle service is complimentary to RTP companies
June 8, 2014
Rated 5.0 out of 5.0 by mini09180 床鋪舒適~
隔音不是很好就是了 當時同事剛好住旁邊 半夜還被他講話的聲音吵醒
June 3, 2014
Rated 5.0 out of 5.0 by renee43 Excellent place to relax
`Staff was friendly and knowledgeable of the surrounding areas. Guest room was clean and tranquil. Bed was comfortable which allowed me to relax. The breakfast bar was quite tasty.
June 3, 2014
Rated 5.0 out of 5.0 by taxman 1961 Superb value for the money
I love the design of the room (2 Queen). The bed was nice and firm.
The pillows were nice. The breakfast was the best of any our family had at any motel/hotel that was included in the room rate. I know we will be back again.
April 29, 2014
Rated 5.0 out of 5.0 by RJM269 Overall Great - Except Recent Change of Pillows
I have been staying at this property for many, many years. The staff is absolutely fantastic and very helpful. They always pay attention to the little details and make it worthwhile to stay there.
My only complaint is that I believe corporate recently changed to much softer and longer in length pillows. The advantage I used to enjoy at all HIX's was the marking of "Firm" and "Soft" on their pillows, in normal pillow sizes. Now they have switched all pillows to a longer style and although the markings are still on the pillow cases, to me they all appear to be soft because your head sinks right in with little support. Let me make it clear - this was I am sure a corporate move, not a local move by this property.
One other minor complaint are the shower heads. These need to be replaced with more modern shower heads. While they do have curved shower curtain bars, with the setting on the normal spray pattern, the curtain still projects itself into your body and thus can be annoying. I have learned to avoid this with some minor adjustments to the spray pattern but it is inconvenient.
Otherwise, love the staff and a great place to work extended hours and to relax.
April 28, 2014
Rated 5.0 out of 5.0 by frogcreek Great as always
HI Express is always my go to hotel, and this one did not disappoint. Clean, friendly staff, comfortable room, hot breakfast, free parking - everything you expect from HI Express.
April 11, 2014
Rated 5.0 out of 5.0 by Grandpa D Very friendly staff.
The staff was very friendly and helpful. They gave us good suggestions. Hotel was very clean.
March 14, 2014
Rated 5.0 out of 5.0 by Ok123 Great hotel
Highly recommended, good location and friendly staff.
February 8, 2014
Rated 5.0 out of 5.0 by CG99 Staff
Excellent staff and service. Everyone from Housekeeping on up throughout the organization. Great job.
January 28, 2014
Rated 5.0 out of 5.0 by peashellaxle Wonerful Staff
Arrived in town early and staff was very accommodating to get me checked in early. Only waited about 15 minutes. Great night of rest and an excellent breakfast waiting for me in the morning. Highly recommend this place if you desire a great night of rest.
January 20, 2014
Rated 5.0 out of 5.0 by Tishaj38 New Years Eve!!
Perfect! It was a last minute trip and everything was wonderful! The management definitely was up to par! I am glad we bought the new year in with HIEX!!
January 5, 2014
Rated 5.0 out of 5.0 by Katryn Great staff and outstanding accommodations
My family enjoyed a wonderful Christmas at the Holiday Inn Express in Durham, NC thanks to the staff at this hotel. All of our needs were immediately met and the staff was very professional, courteous, patient, and very accommodating. Many thanks to the staff for the superior service provided. The rooms were very large , clean, and nicely decorated. I would definitely recommend this hotel to others.
December 29, 2013
Rated 4.0 out of 5.0 by AZCHEF Near the airport and friendly staff
When I am looking for a hotel, HI Express is at the top of list. The staff are helpful, the atmosphere is warm, and rooms are clean and typically well maintained.
Unfortunately, on this particular trip, I had a room with a heater that did not work. I have no doubt that if I had called the desk they would have moved me, but I was was too tired relocate. This leads me to my next point - the blankets HI Express drapes over the foot of the bed are not adequate (especially in the absence of heat).
None-the-less the next morning a cup of hot coffee and breakfast was waiting for me and all was right with the world. Hi Express knows what they are doing and I will be staying again.
December 4, 2013
Rated 5.0 out of 5.0 by TTLL Clean, comfortable and great breakfast.
We try to stay at this HIE every time we are in the Chapel Hill area.
December 3, 2013
Rated 4.0 out of 5.0 by dwayne1771 Good stay
the accomendations and service were good. Easy check-in and out. Enjoyed my stay
November 19, 2013
Rated 5.0 out of 5.0 by cheeling Friendly stuffs
The main reason my wife and I stayed in Holiday Inn RTP three times in three months was the hospitality of the staffs. Beginning from the email inquiries, to shuttle service, front desk check-in, etc., all stuff members had shown their hospitality and always helpful and cheer up our day. They even allowed my wife to check-in earlier when she traveled alone, so she didn't have to hang around the airport to wait until the regular check-in hour. If we are visiting RTP again, for sure we will stay there again. Thank you all of you for being so nice to us.
November 15, 2013
Rated 5.0 out of 5.0 by Hogarth3 Great Staff
They have nice clean rooms and a very friendly staff.
November 14, 2013
Rated 4.0 out of 5.0 by baseballdiva63 clean, quiet
Good for quick trips but not much do in the area. Not many eateries other fast, fast food.
October 9, 2013
Rated 4.0 out of 5.0 by BusinessRUs Location Location Location
Convenient and great location for business traveler to RTP (Research Triangle Park). Not very far from RDU airport. Easy access from and to Interstate Highway. PeacE!
October 8, 2013
Rated 3.0 out of 5.0 by toohardtodo Overview
Old facility - AC noisy and hard to regulate. Ice machines on only half of floors.
Staff was great - efficient and courteous.
October 2, 2013
Rated 5.0 out of 5.0 by Rush2013 Peace and Quiet and a Friendly staff!
Very happy with my stay! Room was very clean and bed was comfortable. The free breakfast was an added bonus!
September 27, 2013
Rated 5.0 out of 5.0 by ShellyA Good value
Problem. 1 Desk chair was not lifting up. I called desk and it was replaced in less than 5 minutes. WOW!
1 single lounge chair to accommodate 2 people. Cozy for newlyweds but not elder seniors. She threw me to the floor, I tried.
September 26, 2013
Rated 5.0 out of 5.0 by otway1 Very clean. Nice room
I recommend this hotel to everyone. The room was wonderful. Loved the way it was laid out. Very spacious. Very clean too. The breakfast was really good also. Could not have ask for a better place to stay. Thank you Holiday Inn Express.
September 24, 2013