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Rated 4.5 out of 5 by 94 reviewers.
Rated 5.0 out of 5.0 Friendly, Caring Staff I travel every week and the Staybridge Mt Laurel, NJ is like home. The staff cares about me and are always friendly. Its breakfast and dinner are prepared and presented buffet style with an area to eat and relax. The hotel is easy to locate and a great place to get to the surrounding area. The hotel is well managed. I stay there every week for business and occasionally for pleasure. Thank you Staybridge Mt Laurel staff for making your hotel a caring and friendly place to stay for tired business travelers. April 24, 2014
Rated 5.0 out of 5.0 by resumen excelente Muy buena ubicacion con una recepcion eficiente aunque no tenian conocimiento del idioma español. Desayuno que debe completarse con quesos y fiambres y con una extension del horario hasta las 10 AM diariamente. Un acierto las lavadoras y secadoras de ropa sin costo. El gimnasio posee insuficiente espacio y calidad de maquinas. El personal muy atento. Deben proceder a sustituir algunos elementos de los departamentos como ser los sillones de escritorio que estan descuidados y con los resortes del asiento y de bajar y elevar rotos. Altamente recomendable en relacion precio y comodidad. April 11, 2014
Rated 4.0 out of 5.0 by Great room if you can get it on time Overall, had a nice experience with the room and amenities (pool and breakfast). Had a double BR suite and was pleased with the room and common area (carpet was somewhat worn in front of one of the bathrooms. My displeasure was with check-in. I find 4 pm late to begin with but I see a trend of later and later check-in times across the board. However, I do expect my room to be ready at 4. I had to wait in another room unil my room was ready. Seems it was a busy weekend with a lot of guests is what I was told. What I saw happening and what I'd caution Staybridge against is running a hotel with less than adequate staff. IF you have to cut back when it's not busy, that makes sense, but not when you have a lot of guests and not enough help to clean the rooms in a timely manner. I also noticed the staff comes in later (after 8:30) on Sunday which left the front desk scrambling to give out towels and other items. April 9, 2014
Rated 2.0 out of 5.0 by Housekeeping Non-existent Last year I stayed at this location for a swim meet. My family had a wonderful time so we decided to return for another stay for the same swim meet. During the past year, looks like the property and company changed ownership and I would not return to this chain. The "light housekeeping option" was supposed to make beds on Monday-Friday. Our room was not made up on Friday. You needed to request housekeeping on the weekend, which we did, and had to request housekeeping three separate times (for towels). The garbage was never emptied. VERY DISAPPOINTING. Breakfast was too late for our start...we needed to leave at 6:15 for the swim meet on Friday and 7 am on Saturday and Sunday...so we could not take care of breakfast. Wrong on so many levels... March 19, 2014
Rated 5.0 out of 5.0 by clean rooms and comfortable bed I really enjoyed to stay with my families..good foods in the morning and snacks in the evening.room is clean..and prices were good... February 25, 2014
Rated 5.0 out of 5.0 by Nice stay This is my second time at this property and it was another great stay. I checked in late as business took longer than expected and check in was just as efficient at 11 PM as it was when I checked in earlier in the day on my prior visit. Great breakfast, clean and quiet room, and plenty of space to work make this a perfect place to stay for business trips. It also is a very convenient location for visits to clients in the Cherry Hill/Philadelphia area. I definitely will be back! February 24, 2014
Rated 5.0 out of 5.0 by AMAZING!!!! Had such an amazing stay!!! Beautiful property!! Kids had a blast!!! Pool was warm, clean and fun. Room was gorgeous. Elliott up front that checked us in and helped us out with directions and such was sooooo pleasant and an absolute joy and great help!! Great breakfast buffet as well!! Such a great time. February 10, 2014
Rated 5.0 out of 5.0 by Love the family friendly environment We really appreciated the fun, family friendly environment even tho we had no children with us, Also we appreciated the free laundry area, nice touch. The morning breakfast with pajama clad kids and moms and dads put a smile on our face. Great job of creating a homey and welcoming experience. January 3, 2014
Rated 4.0 out of 5.0 by family reunion at staybridge suites the hotel was great for our group -- there were 'common rooms' that we could all hang out in. we brought in food for dinner and it was great that we could use that space to be together. The Big drawback was that the breakfast buffet was not well stocked. I got there one morning at 6:30 and it was great but by the time others came to the breakfast room (at 7:30), there was no fruit salad, no coffee, certain cereals were gone. (breakfast was scheduled to go until 9:30 am). January 3, 2014
Rated 4.0 out of 5.0 by Very nice and comfortable Excellent hotel and accommodations. Many complimentary perks that we didn't expect. Great breakfast buffet and coffee. The pool was wonderful! Overall it was a great hotel and close to everything. Only thing that could make it better was a make-up mirror and better pillows. The ones they had were more like lumpy throw pillows. December 28, 2013
Rated 5.0 out of 5.0 by Outstanding property Not often you can actually give and excellent rating in all categories. This one earned it! November 29, 2013
Rated 5.0 out of 5.0 by Great value Stayed in a 2 bedroom suite - absolutely fantastic value for the price. The breakfast was a nice surprise. Not diner quality but a solid selection of different breakfast foods and the breakfast staff were working their tails off. Highly recommend this hotel. November 27, 2013
Rated 5.0 out of 5.0 by A Great Escape I want to start by thanking the manager again for accommodating us through a minor setback with our dog. The staff was very understanding and flexible. The activities on the property are almost like a mini-resort. The pool, gym, basketball court, and pet trail make every moment at Staybridge Suites fun. The proximity to Mount Laurel park is great too, for anyone wishing to see more of the great outdoors. I will recommend Staybridge to friends, and I look forward to staying here again. November 13, 2013
Rated 5.0 out of 5.0 by Home away from home One of the nicer hotels in Mt. Laurel that we stayed in recent years. All the common areas and the suite were clean and well maintained. They upgraded us to a 2 bedroom 2 bath suite on our first visit. Breakfast was better than most and the food at the evening social good. Cookies on the front desk in the evening were a nice touch. Staff was professional, yet friendly and efficient. Radhi who handles the front desk even remembered our name from our previous visit. We will definitely stay there again. Just wish the room rate was a little lower but then again you get what you pay for. October 28, 2013
Rated 4.0 out of 5.0 by Reasonable rates and as expected room Room was large and comfortable. I was right over the main entrance so it was relatively noisy and bright lights outside. Room was fairly clean but carpets a bit dirty. Staff wasn't very friendly on check in and didn't recognize IHG platinum status. I did request 2 beds and only got one. October 24, 2013
Rated 5.0 out of 5.0 by Very clean. and great employees Great place to stay and very comfortable. The employess were awesome to my wife and I.We are looking forward to returning to Staybridge very soon. October 23, 2013
Rated 5.0 out of 5.0 by 2 bedroom suite---A REAL BARGAIN! I thought the 2 bedroom suite - was set up beautifully---lots of room and easy to share with another couple. Great price! Also---participants of a wedding had ample time/places to party some more after the reception at the hotel. Thank you for a comfortable and enjoyable stay! October 16, 2013
Rated 5.0 out of 5.0 by Excellent all around value. Well situated. Friendly staff. If you are looking for a comfort, good value, a nice staff and surroundings-located within a short driving distance of everything you would need- then this is the place for you. All the comforts of home including a fully equipped kitchen. We stayed twice in the past 2 weeks after our granddaughter was born and the pleasant experience was consistent both times. The breakfast spread is most generous and tasty. The evening socials from Tue. through Thursday night were an added bonus. Our spacious suites were cleaned timely and the quality measured up to my wife's high standards! I want to give special praise and recognition to the front desk staff, especially Andrew and Ian. Ian in particular, was always so kind, efficient and helpful to us. He even remembered to congratulate us on the birth of our granddaughter. He is a true asset to your staff. We will definitely be back soon! September 25, 2013
Rated 4.0 out of 5.0 by Good location for Philadelphia The hotel was good as it accommodated all the family and friend for a family wedding. The staff assisted and ensured our stay was stress free and the rooms were clean and serviced daily. The facilities of the pool and sports area were good as it meant it was a place to relax and get some exercise. The breakfast was varied and it set you up for the day. It provided a healthy option as well as an indulgent full works breakfast. September 23, 2013
Rated 5.0 out of 5.0 by A great place to stay in Mt Laurel/Philly area My recent stay at this hotel was business related. I've stayed here a number of times and Staybridge in Mt Laurel never fails to impress. I stayed in a one bedroom king suite that was quite comfortable and well maintained. All was in good repair and very comfortable! The complimentary breakfast and evening meals were great, especially as we prepared for or came back from a long day of meetings. Amenities were great, a safe family-friendly environment.Great value for the price, this is my "go to" choice for lodging any time I return to this area. Highly recommend this hotel! September 20, 2013
Rated 4.0 out of 5.0 by Great Hotel My stay here was great and the hotel was really nice and clean. Te staff was nice although some of them couldn't tell me when my room would be ready. Check In should be earlier as well. September 7, 2013
Rated 5.0 out of 5.0 by We are regulars here We come to the Mt. Laurel area 2 to 3 times per year. I imagine that we could find another hotel with a family friendly 2 bedroom suite (2 adults, 2 kids). Maybe. But we don't try. We know to expect certain things; 1. A room setup that is comfortable and meets our needs. 2. A friendly staff, including the general manager who we've seen on every visit for quite a while. 3. A reasonable price. Sometimes higher then we like, but not unreasonable. 4. It's a place we feel safe coming to, even late at night. It's also close to many things, including late night fast food and major highways. 5. I like the breakfast, at least most of the time. To me this is the biggest weakness, in that it seems to get a big 'cheaper' each time we come. However, the prep quality has gotten a lot better then it had been. But I'd love to see another hot item (like potatoes), more variety in breakfast meats. And the fruit salad I've enjoyed was gone on this visit. But the waffle makers were there, and there was no 'cinnamon' surprise in the batter or the oatmeal. 6. Internet service works better here then any other hotel I've used. Period. The manager makes this a priority, and it shows. 7. I have an issue with Staybridge - we stay mainly on weekends, and it would be nice if at least on Friday night to see a little early evening snack out as is done Monday to Thursday. This is also a social issue. 8. Special requests are handled. For me, that means no feather pillows. 9. Nice (LG flat panel) TVs, with several high def channels and decent variety for a 2 or 3 night stay. 10. Rooms are in good condition, and quite clean. While we particularly like this Staybridge, we do like the chain; we just find this one the best we've stayed in. August 21, 2013
Rated 2.0 out of 5.0 by charged my card twice charged my card twice it's all most a week and i'm still waiting for my refund August 16, 2013
Rated 5.0 out of 5.0 by Great place to stay near Philly I have stayed at the Homewood Suites before when I stayed near Philadelphia before I found an AD for Staybridge Suites and decided to give it a try. I was impressed before we even arrived when one of the hotel staff called to let me know that there was a problem with the type of room we reserved but they would be moving us to a better room for the same price. When we arrived the staff was very friendly the hotel was very clean and the room was more than I hoped for. Free hot breakfast everyday and dinners week nights. This hotel is right off route 73 so it is close to everything you could need. Forget Homewood Suites I will stay here whenever I am in the Philadelphia area! August 11, 2013
Rated 5.0 out of 5.0 by Fabulous place to take your family! We had four suites and all four were spotless clean and comfortable. Staff is friendly and accommodating anf supplies and refills are generous. Location is great, minutes from Philly and tons of restaurants. I would come back in a heartbeat! August 11, 2013
Rated 5.0 out of 5.0 by Comfortable bed and plenty of room We rented a two room suite with my daugher and her family. It was quite comfortable. The hotel has an indoor pool that our grandchildren used frequently. It was nice to have when it wasn't nice outside. There was plenty of room outdoors to sit if we wanted some time in the sun. It wasn't too far from the city of Philadelpha but make sure you don't take route 76 into the city. It's very busy. Use 276 instead regardless of what your GPS tells you to do. We went to the zoo, a phyillies game, and the King of Prussia Mall while we were there. Had a great time! August 9, 2013
Rated 5.0 out of 5.0 by Wonderful staff and comfort I stayed in a two room suite that also had two full bathrooms. When we first opened the door we were quite pleased with our room, it was clean and comfortable. My friend I was staying with along with her grandkid's (and me with my own) , her first words to me were....you did real good!! The price was excellent, we did the Sahara sam's package, which if you took off the retail price of those tickets and figured out what the actual room cost was.....well, WHAT A DEAL!!!!. The hotel staff was very friendly and very helpful and knowledgeable about the area surroundings. The pool was a lovely experience ( we utilized this feature to tire out all those kids we had in tow!!). An overall wonderful time, would recommend this hotel without hesitation!! Cant wait to come back next year for my special weekend with my grandkid's!!! August 8, 2013
Rated 4.0 out of 5.0 by Expectations met!! I am a recurring guest at several Staybridge Suites. I frequently travel with my family of 6, sometimes even more and ALWAYS look for a Staybridge Suites first. This particular visit we stayed at the Mt. Laurel location. As with all locations i've been to, once again i was presented with a well maintained, clean and organized hotel. I arrived about an hour early before check in time but was allowed to check in nonetheless. The room was layed out perfectly as it was a 2 bedroom suite. It was equipped with the necessary amenities.The only area of opportunity i can honestly say was the bed was a little uncomfortable. Outside of that, breakfast was well stocked, the pool area was quiet and clean, the laundry facilites was free and had enough washers/dryers. All in all i was pleased with my stay here and as a loyal Staybridge customer, Staybridge once again facilitated all the needs of myself and my family. I am travelling in a few weeks and i WILL be looking for a Staybridge Suites at that location. August 4, 2013
Rated 4.0 out of 5.0 by good place to stay Good rooms with full kitchen, great beds, satellite tv. Good free breakfast and social meetings with free food! Can be noisy during the weekend, we had a very noisy friday night with a party going on in the room next to us untill 2 at night... Lots of families with sometimes noisy children, so beware if you can't stand children running down the hallways. Luckily, the rooms are quite soundproof. Had some problems with service during the weekend, although we ordered service during the weekend on arrival. August 3, 2013
Rated 5.0 out of 5.0 by Number 1 in my book! We stayed here with a full baseball team. Boys had fun, parents had a blast. Very clean, and very comfortable! Would def. recommend! The free breakfast in the morning is awesome. ONE GREAT PLACE TO STAY!!! August 3, 2013
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