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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.6

    based on 238 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    238reviews

    • 5 Stars
      180
    • 4 Stars
      41
    • 3 Stars
      10
    • 2 Stars
      3
    • 1 Stars
      4

    Excellent place to come and relax!

    By

    May 02, 2015

    club

    This was our first time staying at this Staybridge Suites in Naples, Florida. It was recommended by a family member that had stayed here several times. We went with her advice and do not regret it at all! The first impression was great and it only got better during the week that we stayed. The staff was very friendly and accommodating when we needed them. The food, from breakfast to the week night dinners were superb. The pool area was kept up well and a good size. Our suite was nice size and it was handy to have a small kitchen. The free use of the washers and dryers were an added plus! The daily cleaners of our suite did an excellent job. Our room was quiet and we never heard much outside noise at all. The hotel is close to about any imaginable restaurant, shopping and beach-y type attractions you would like! We hope to visit Naples in the future and would definitely plan on staying here.

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    Exceptional stay will visit once again!

    By

    May 01, 2015

    The hotel of choice was great , only concern was at the check in counter we were confronted with a rude employee who did not answer clearly a few of our questions that we had. The question regarding to the social hour and no time posted either online on the hotel homepage or on the app as to what time in ended. Another point she failed to realize was that we were rewards number and did not acknowledge it at all. The hotel itself was very clean and had a comfortable stay, overall experience was amazing from the breakfast to the chickee bar outside.

    Posted byHotelStaff
    May 02, 2015
    Thank you for taking the time to share your comments regarding you recent stay with us. It is very disappointing to hear that one of our Front staff members did not acknowledge you IHG membership and was not very helpful in proving you with hotel information on hours and times.This is not our norm. We know the importance of you IHG loyalty and we appreciate you choosing our hotel over our competitors. Thank you for your feedback.
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    Good value - not great / but not bad either

    By

    April 29, 2015

    club

    Rooms are bigger than standard hotel rooms and comfortable. Refrigerators and air conditioners are starting to show some age (noisier than new) but still functional.

    Posted byHotelStaff
    April 30, 2015
    Thanks you for sharing your comments regarding your recent stay. We appreciate your feedback.
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    Great Stay

    By

    April 27, 2015

    We had a very nice stay. Room was very clean and queen bed was comfortable. Slept great. The breakfast was the best "free" we had at any hotel as well as the evening food and refreshments. Very nice touch. We will return.

    Posted byHotelStaff
    April 29, 2015
    Thank you for the 5 star review. We look forward to your return visit.
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