Rated 5.0 out of 5.0 Excellent Hotel
Hotel centrally located. Mississippi, Canal Street (main shopping area) and French Quarter within walking distance. Polite Staff. Substantial and varied breakfast buffet. Dinner free of charge three times a week. Beverages and snacks can be bought day and night. Large suites (approximately 35 – 40 square meters / 377 – 431 square feet) with elegant furniture and fully equipped kitchenette (microwave, electric cooker, refrigerator, freezer). Wireless Internet free of charge. Hotel highly recommendable.
May 22, 2013
Rated 3.0 out of 5.0 by Terphillips1 Friendly Staff, and great service.
Our stay was very pleasant, but we were on the 16th floor, and one of the elevators was down waiting for parts, so we spent lots and lots of time waiting on the elevator. Checking out took 1 1/2 hours to get all of our belongings down to the lobby. The breakfast items are spread out all over the eating area, which means you have to stand in multiple lines to get your meal all together before you begin eating. Waffle irons need to be located somewhere by themselves, this created quiet a crowd at the small serving area.
May 20, 2013
Rated 5.0 out of 5.0 by Patrick56 Great location and friendly staff
Was in town for Jazz Fest..... very convenient to catching shuttle to festival and close to the French Quarter..... room was quiet and comfortable...... staff very friendly..... decent free breakfast in the morning.... would definitely return.
May 18, 2013
Rated 5.0 out of 5.0 by loco Great place to stay!
This hotel is within walking distance to the Quarter. The staff is friendly and helpful. The rooms were quiet and spacious. The breakfast was more than adequate and they served Community Coffee. I would recommend this hotel to all.
May 17, 2013
Rated 1.0 out of 5.0 by Bitter22 Bachelor Party Weekend
I made reservations 2 months a head of time for 5 rooms and the day of arrival im told that they cant accommodate my 2 double beds in each room. i had to spend 30 min on hold for them to figure out how that happen. Finally they told me they could upgrade two rooms to fit. Secondly there was no room service at anypoint of the stay even though we called the fron desk and asked for it. We had to clean and make our own beds. Lastly construction started at 9am on our last morning there. when we called the front desk to ask if they could stop. We were told that its just consrtuction and it wont stop until later that afternoon. I found the service unacceptable.
May 10, 2013
Rated 4.0 out of 5.0 by bffff Nice room, but breakfast service was terrrrrible
nice large room, comfortable bed. Elevators a bit slow, could use 1 more. Breakfast was very frustrating- good food when they had it, but constantly running out of silverware, milk, coffee, eggs, meat, etc. Also very crowded, impossible to get a table alone. Completely understaffed for breakfast in the dining room and back in the kitchen.
Evening social hour was very nice. Could use a hot tub instead of a pool.
May 9, 2013
Rated 5.0 out of 5.0 by JazzFest2013 Will stay here again
Great location! Near enough to French Quarter, Warehouse District, CBD, St. Charles, River Front.
Clean spacious rooms with great view down river of Cathedral spires in the morning sun.
May 5, 2013
Rated 4.0 out of 5.0 by SouthTexasChick Convenient and Comfortable
We loved the comfortable bed and great location. Walking distance to french quarters, aquarium, convention center and Harrahs! Only thing we didn't like is that room service never cleaned our room. We stayed two nights and the trash was not taken out nor the room was ever cleaned. Other than that, good overall experience.
April 27, 2013