Rated 5.0 out of 5.0 by b3bunch NH/bbunch
From check-in to getting the cab to airport(arranged by front desk) the staff went above and beyond. The kitchen staff was always friendly and hard working while supplying wonderful food and beverage .In town for the french 1/4 fest, we found that we were only a few blocks away but far enough away not to be
bothered. We will and have recommended this Staybridge Suites and will definately RETURN.
April 25, 2013
Rated 4.0 out of 5.0 by DanPer Great stay, but lacking in breakfast setup
We had a grand time in New Orleans and the hotel was worth the stay. It was convenient to most of the attractions and had adequate parking (although it was pricey). The only con was the breakfast setup. It was crammed and the food was organized in a chaotic fashion. People had long waits and stepping over each other to reach certain items. If you're not a breakfast person or have lots of patience, then this is definitely the place to stay.
April 22, 2013
Rated 5.0 out of 5.0 by BettyBoop38 Great Hotel
Really enjoyed my stay here. Customer Service was great, the rooms were great and the location was perfect! The beds were so comfortable and we had the best view of Mother's, the casino, Canal Street, & The St. Louis Cathedral. Will stay here again anytime!!!
April 14, 2013
Rated 5.0 out of 5.0 by JMD18 Great Hotel
My kids and I spent three nights and enjoyed the free breakfast and happy hour drinks and food. The kitchen in our room had dishes and a dishwasher besides a full size refrigerator. The location is right across the street from much more expensive hotels. Easy walk to the French Quarter. The hotel was full of families but not over crowded. Great bargain.
April 10, 2013
Rated 5.0 out of 5.0 by Mickey4806 Great Price and Great Location
I don't have anything bad to say about our stay. Food can be pricy in the French Quarter, so the complimentary breakfast was a great way to start the day. We had a one bedroom suite and that was great for four people. Loved having a kitchen. Is it resort quality, no. But, it's nice and clean and super affordable. Free wi-fi is another huge bonus. Great location. French Quarter is three blocks in one direction. River is four blocks in the other. All employees were super nice and helpful. And a few days a week they have social hours with free wine and dinner. If you need a hotel with a fancy restaurant and huge lobby, this isn't for you. But, for me, I will definitely stay here again :)
April 9, 2013
Rated 4.0 out of 5.0 by Demichan9 Staff
I have been to the Staybrige three times in the past year and during my most recent stay I have been truly impressed at the helpfullness and general cheery character of the front desk and breakfast/dinner staff.
April 7, 2013
Rated 5.0 out of 5.0 by smiths5000 Wonderful Hotel Experience
This is probably the best hotel experience I have ever had. The staff was extremely pleasant and very helpful. The breakfast included was also the best I've had at a hotel providing free breakfast; so much variety and very tasty. The hotel and room was very neat and clean. I highly recommend this hotel when visiting New Orleans.
April 5, 2013
Rated 2.0 out of 5.0 by Emily123 Good service but not my favorite hotel
All of the staff was very helpful and nice and the room itself was good aside from the initial freezing temperature. It just had a strange vibe to it and our room was right next to the laundry room which got kind of noisy in the mornings. Also, the walls seemed very thin as one morning we could hear everything that was being said in the adjoining room. They also seemed to be having issues with the keys because we came back to our room one day and both of the keys did not work. This happened to one of my friends as well. The staff fixed it right away but it was not fun to deal with.
April 5, 2013
Rated 5.0 out of 5.0 by Phreddy Great Accomodations/ Location
Half mile away from French Quarter, wouldn't want to stay too close to FQ, to noisy at night, sirens going off, and too much commotion.
April 4, 2013
Rated 5.0 out of 5.0 by Matk Fantastic place to stay.
We have stayed at many hotels in New Orleans over the past 10 years and I must say, this is the BEST hotel we have ever stayed at while in New Orleans. The hospitality was exceptional. The suites are spacious, clean, and comforting.
Inaddition to all of the great amenities, I can't over look the FREE HOT meal served Tuesday - Thursday. The menu changes every night. This hotel also offers a hot breakfast every morning.
April 3, 2013
Rated 5.0 out of 5.0 by Demoman Good Time in Nawlins
I would like to say that this hotel has a excellent service staff from top to bottom . I would recommend to anyone who wants all the comforts of home at an affordable price to stay here. I can't say enough good ! Myself and my wife along with my friends were very pleased with the hotel and staff, everyone encountered were friendly and helpful.
April 3, 2013
Rated 5.0 out of 5.0 by momofboys Overall great hotel and great location
We visited New Orleans with three little kids - all under the age of 6. We did not plan this vacation and booked the room as we were coming into town sight unseen. We were so nicely surprised when we arrived. The room was clean, beds were comfortable and it was such a plus to have breakfast and dinner included if we needed it. The location was perfect - right in the middle of everything. The only down side was parking. There wasn't any left in the hotel, so we had to park across the street, but it was cheaper anyway, so not a big deal and actually think it was easier because we could unload by the front door before we parked. Would recommend this hotel, we had a great stay.
April 2, 2013
Rated 5.0 out of 5.0 by Frequent50 Great location and exceptional staff!
Hotel was very busy when we were checking in so we were asked to wait a while until housekeeping could catch up. We were provided with refreshments and wifi and sat in the courtyard. The staff was great and helpful the entire stay. Breakfast was very good - warm entrees and lots of fruit. We were there for a week and it was one of the most relaxing stays ever.
March 30, 2013
Rated 5.0 out of 5.0 by PotBellyBBQ Hotel was clean and very well maintained
The hotel was very clean and all areas were well maintained. Our room was clean and we were suprised with all of the kitchen wares that were in our room for us to use during our stay We even had a laundry basket in the large closet. Staff was very helpful and friendly. The breakfast each morning was great and there was always plenty of choices to pick from easch day. Only complaint was it was difficult for both of us to sit on the sofa and watch TV because of the placemet of the TV.My husband ended up laying on the bed to watch TV while I sat on the sofa. Also wish there was a night light to leave on at night.
March 30, 2013
Rated 3.0 out of 5.0 by p123 Hello management, are you listening?
nice location, rooms quality ok, front staff not attentive. housekeeping staff good. two of three business center pc's did not work at some time during the stay. two of three were accessible most days. flakey WI-FI.
sundowner was major disappointment. food was out two of three days one hour in. breakfast was consistently late.
clean general area's. would stay again for location not the staff or amenities
March 22, 2013
Rated 3.0 out of 5.0 by neworleans123 Great location, Terrible parking
Great hotel, great location. Friendly staff. Main negative if the parking for the hotel. $30 dollars for parking is expensive, but is not unexpected in downtown New Orleans. However, the parking garage for the hotel is in terrible condition. Holes in the floor covered by plywood, tiny spaces (we have a minivan, not a huge SUV), and tight corners getting into the garage itself. Wouldn't be as disappointing if there was some up front warning by the staff as to its condition. My only issue was that there was no warning prior to getting there or by the staff how bad the lot was. If you don't have a car, I'd recommend this hotel. If you do, I'd explore another hotel.
March 22, 2013
Rated 5.0 out of 5.0 by spideyfamily great visit
thank you for wonderful food and greetings each morning and evening. great location.
March 21, 2013
Rated 3.0 out of 5.0 by pmcsmith Disappointing for the price...
The beds were comfortable - but only doubles. Should be able to expect queen size beds. We were a family of four - two adults and two teens.
Room was clean but furniture was mismatched, damaged or missing completely.
Food was good but they were constantly running out and people were lining up to wait for more food to come. Had to request that tables be wiped off when they were obviously covered with food left over from other people. Food services area seemed very understaffed and they were understandably less than friendly.
Wifi was free but sporadic at best.
Based on marketing and price we should have been very happy but we weren't.
Wouldn't recommend this hotel to anyone based on our experience.
March 20, 2013
Rated 5.0 out of 5.0 by GE19 Awesome Hotel
I always enjoy traveling to New Orleans and I really enjoy staying at Staybridge. I will not stay at no other hotel but Staybridge in New Orleans. The staff is always nice and hotel is the best. The food is always great....
March 18, 2013
Rated 4.0 out of 5.0 by LennyG fine family hotel, safe, and good location
Not familiar with the area, the hotel's location is great for families. Rooms were spacious and beds comfortable. The breakfasts had variety but get there early, the hotel was busy and while the attendants worked hard to keep items stocked, they ran out.
March 18, 2013
Rated 5.0 out of 5.0 by Tee6 Great Service
Great Service in my time of need. We never had to worry about comfort and service on returning from funeral. The staff all were very friendly and understanding. We highly recommend our friends to stay here whenever they visit New Orleans.
March 15, 2013
Rated 5.0 out of 5.0 by JohnMK Awesome Property Close in to the Quarters
Here is a jem of a Hotel close in to everything in the French Quarter without all the late night noise and traffic. As a Platinum IHC Member i believe this is one of the best managed properties in the Staybridge Brand. Management goes beyoind what is required/expected of the frachise. They put some nice little twist on the morning breakfast and the same with the evening social hour. Parking is very cool and I like having my car available to me - unlike other hotels in NOLA where you car could be parked 10 blocks away. If you haven't tried this property when you visit NOLA you owe it to yourself to give it a try. I wish there was a way to give a 6 Star rating on this hotel.
March 14, 2013
Rated 5.0 out of 5.0 by Stone2 Great service from the staff
The staff and Concierge were extremely helpful in making our first visit to New Orleans memorable. The recommendations for meals, tours etc. were "spot on" to our needs. The staff at Staybridge were very polite and attntive ot our needs. Great job Staybridge!
March 12, 2013
Rated 1.0 out of 5.0 by lapinata61 Vacation to the Big Easy stayed at the Big NO!
The price of the room was outrageous compared to the quality of the room itself. The staff did not acknowledge me as a priority club member. Answers from staff were short and dismissive.
March 7, 2013
Rated 5.0 out of 5.0 by Jazzy22 MARDI GRAS
This was our third time staying for Mardi Gras and as always it was great. Rooms and staff are the best. Our group of four rooms plan to return next year.
February 23, 2013
Rated 5.0 out of 5.0 by ImpulseCliCsdotcom Great Property
Have stayed at this property a couple times and have always had a positive experience. Breakfast Buffet is the best I have had at IHG properties. This is coming from a Platinum member so I stay at many IHG properties.
February 20, 2013
Rated 5.0 out of 5.0 by DJQueen60 Great personalized customer service and comfortable room
My husband and I are locals and have made a habit of staying in New Orleans for Mardi Gras for many years. This was by far one of our BEST experiences. The staff, especially Brittney, was amazing and very accommodating. I was very impressed with the room keys. They worked, everytime! We will stay at the StayBridge Suites again.
February 20, 2013
Rated 3.0 out of 5.0 by MardiGras13 Great location for Mardi Gras
This place is out of the way of French Quarter but within walking distance! Free breakfast, spacious rooms with full kitchen.
I have stayed here 3 times in the previous 3 years and I like it very much. I had to give the service just fair because I had to ask 3 times to get our room cleaned (it was cleaned once in 4 nights) and two times to get towels for the room. The front desk said we had to request a cleaning Friday before 5 but this was never said to us on check in. Our cable was out for 3 days....no TV at all to get news. The staff however was very pleasant, especially the front desk ladies.
February 19, 2013
Rated 5.0 out of 5.0 by Killer Great location especially for Mardi Gras parades
Don't tell anybody.....this is a great location for Mardi Gras. Rooms and staff were top notch. I plan on returning again next year. We had a crew with four rooms and everyone had a great stay. Thanks Staybridge.
February 19, 2013
Rated 2.0 out of 5.0 by Disappointed30 Disappointed
I have stayed at many Staybridge Suites and this by far was the most disappointing! To begin, we requested a Double room and upon arrival we were told that the request was for a King. I disputed this, even showing my original reservation, but was told that there were no more Double rooms and they would call and inform me of availability either way. I never received a phone call. I also disputed the price difference as the Double room was more money. I was told I would "not be charged for the upgrade". I reminded the receptionist that I had already paid for a double. It was to no avail. I have not received a refund so far and everyone seems to be passing the buck. Trash remained in the halls for days on our floor. The rooms did not receive any housekeeping until Monday (Arrived Saturday), although the hotel states they do light cleaning 7 days a week. And because it was Mardi Gras weekend, the cost was three times as much as a regular stay. What a disappointment.
February 17, 2013