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    Staybridge Suites New Orleans French QTR/DWTN

    New Orleans Hotel Gives you Lagniappe - More than you Expect

    Located in the central business district of downtown, the newly renovated Staybridge Suites® New Orleans French Quarter / Downtown hotel is three blocks from the New Orleans Convention Center and only one block from Harrah's Casino. Staybridge New Orleans is walking distance to the Mercedes Benz Superdome and New Orleans Arena. The hotel borders the French Quarter, is in the heart of New Orlean's entertainment district and is an ideal setting for business travelers.

    The Hale Boggs Federal Building is nearby and houses multiple municipal agencies. The area is also home to Shell Oil Company and Entergy Corporation.

    Nearby, famous attractions include Outlet Collection Shopping Mall, Bourbon Street World War II Museum and the Children's Museum, located just a short walk away. The Audubon Aquarium of the Americas, Insectarium and Zoo are also located nearby.

    Whatever the reason for your stay, the newly renovated suites at theStaybridge Suites® New Orleans French Quarter / Downtown hotel are perfect for you. The outdoor pool is great for relaxing and free laundry facilities are ideal for extended stays. Join us in the Big Easy and experience Lagniappe! It's more than you expect.

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    Quick Info

    • Check In: 4:00 PM
    • Check Out: 11:00 AM
    • Minimum Check-In Age: 21
    • Late Check Out Available
    • Parking
      • Self Parking Fee: 33.60 USD
    • Print Fact sheet
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    • Important Update
      [{"start": "1403236800000","end":"1412049600000", "desc": "Stay with us this summer on the 3 Days New Orleans Package. Package included complimentary parking nightly. Booking code is IKHD2."}]

    Hotel Highlights

    • On-site Guest Self-Laundry Facilities
    • Complimentary Breakfast Buffet
    • Standard Wireless Internet service is free for all members
    • On-Site Fitness Center Available
    pet policy
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    local guide
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    groups and meetings
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    green engage

    GETTING HERE

    STAYBRIDGE SUITES NEW ORLEANS FRENCH QTR/DWTN
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    89%
    Recommend This Property

    Overall Experience

    4.3

    based on 375 reviews
    89%
    Recommend This Property

    Ratings Breakdown

    375reviews

    • 5 Stars
      216
    • 4 Stars
      92
    • 3 Stars
      29
    • 2 Stars
      25
    • 1 Stars
      13

    Avoid this place

    By

    January 23, 2015

    platinumelite

    I have over a million IHG reward points, and I tend to not bother with individual hotel reviews unless they are great or terrible. I stay at IHG properties because I can expect good to great experiences.

    This experience was so terrible I have to mention it. Parking is in a very odd garage, Most of the spots say "RESERVED" and when you talk to the front desk they tell you "Just park anywhere"

    Front desk booked a dinner cruise but neglected to provide the receipt. Cruise told me that the Staybridge .did that often and insisted on full payment.

    Toilet blocked and had to report it to maintenance (yes they fixed it quickly)

    They stuck me next to the gym and I was woken at the crack of dawn to grunting and free weights crashing. I complained but was not moved.

    Simply put..... we left a day early. If not for one desk person (Monique) they would have gotten an even lower rating. This is the kind of hotel you send your mother in law to.

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    Great Hotel w/Excellent Staff

    By

    January 22, 2015

    Beautiful hotel conveniently located close to the waterfront and Bourbon Street; tons of restaurants and bars are nearby. Staff is friendly and efficient. Amenities are fantastic. Can't say enough good things about my experience at StayBridge Suites New Orleans French Qtr/Downtown. And this hotel is pet friendly! Would definitely recommend to family and friends.

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    room was not clean

    By

    January 19, 2015

    club

    The condition of the room was the biggest problem of or stay. I probably would not book and stay again.

    Posted byHotelStaff
    January 22, 2015
    Hi Retired Lucy- I would like to thank you for taking the time out to provide us with feedback on your stay. It is our goal to assure that your stay exceeds expectations and we apologize that we didn't meet your expectations. Please know that your feedback is very valuable to us and I will share your review with our staff to assure we're being attentive to detail in all aspects of the hotel. Again, please accept my apologies for any inconveniences that this has caused.
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    Platinum Repeat Members disappointed

    By

    January 15, 2015

    platinumelite

    This complaint is in reference to the Staybridge Hotel in New Orleans. We are faithful and loyal customers of that hotel every time we stay in New Orleans. Up until the last two times of staying there I was very pleased and satisfied with the way we were treated and our stays. This weekend we are back in New Orleans and felt we needed to give it another try. From the minute we got there, front desk was rude and not very inviting. Our Platinum status again was not acknowledged and I got exactly what I paid for with no extras. We had to call and complain that the room was freezing, no hot water, and not enough towels for 4 guests. We requested a late checkout because my husband was at a conference. After he was at his conference, my daughters and I started loading things into our car. Because I could not find a cart, we would have to make multiple trips. After the first trip to the car, we were locked out our room. I went to the front desk and explained the situation. I was told because my name was not on the reservation, I would have to get my husband. I had to interrupt his meeting so we could get back into the room to get the rest of our things. I realize that there is protocol and understand that rules have to be followed but maybe someone should have suggested that my name be added to the reservation. However, if the late check out request would have been in the system as said, I would not have had any problems. When I mentioned to the manager about the Platinum status. He said that he was sorry that it was overlooked. I don't understand how because I make all reservations using the app and I also pay with a IHG Priority Club MasterCard that states we are platinum members.

    Very disappointed with this hotel!!! I do not think we will be back!

    Posted byHotelStaff
    January 19, 2015
    I would like to apologize for your experience at our hotel. We will address your comments with the staff so that we may improve on service to our guest. Also we would like to Thank You for you taking time out to let us know your concerns with your stay with us.
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