Rated 4.6 out of 5 by 470
Rated 5.0 out of 5.0 by Joezac Great Service
Excellent service and rooms. We really enjoyed our vist. We will be back, thanks
March 2, 2013
Rated 5.0 out of 5.0 by JillieD We loved it.
We stayed in this hotel for a week and it was great. First of all, the staff was ALWAYS excellent. Whatever we needed they were on it. Second, this was a great room. For Manhattan it was spectacular! Full frig, dishwasher, coffee, micro, etc. etc. etc. Super modern bathroom, wonderful bed and CLEAN, CLEAN, CLEAN! We do not have one negative word. Thank you to all at Staybridge.
March 1, 2013
Rated 5.0 out of 5.0 by Suzanne123 Love the Staff, Love the Hotel
If your looking for a hotel that treats you like a real person and listens to your needs this is the hotel.
We were greeted by Megan at the hotel check in, so professional by yet she acted like she knew us forever and made our check in so personal.
Our room was so clean clean clean and bright, nice size for NYC with a nice bath. The bed was so comfortable which is very important to us when we are away.
The Kichenette was great for when you return late and you feel like a late night snack everything is provided. If you wanted to make a full course meal the equipment is there.
Housekeeping was great and met our request. We decided to take the bus rather than driving, how convient right across the street. Times square right there. Walking distance to so many attractions. Easy to catch cab or subway. We have stayed in many fine hotels but we love this one for one good reason, THE STAFF! they are the best....2nd Cleanliness and comfort ....3rd Price
March 1, 2013
Rated 5.0 out of 5.0 by Famfun4 Great Place to Stay
This is a great place to stay. Close to parking, close to Times Square and other important sites. Comfortable, clean, roomy with personable and helpful staff. Free buffets from 4-6 and continental breakfast is worth the stay alone. Highly recommended.
February 28, 2013
Rated 5.0 out of 5.0 by Jenn70NY Loved Every Minute of our stay
We stayed one night and wished we had stayed more! The social hour and continental breakfast were fabulous! The room was comfortable, clean and the bed was amazing!! We stayed on the 31st floor and it was very quiet.
We have stayed at many hotels in NYC and this will be the only hotel we stay at from now on.
The staff were friendly and very accommodating to us and let us stay a little longer than check out because our we didn't need to catch the train til 12:45.
Thank you, Thank you, Thank you!!
February 27, 2013
Rated 5.0 out of 5.0 by sarahv Great find!
I thoroughly enjoyed our stay here. The bed was one of the comfiest I have ever stayed in! Our room on the 27th floor was very quiet. Without exception every member of staff was great - helpful, friendly and knowledgeable.
The breakfast was brilliant. Fresh, constantly replensihed and plenty of choice. Free wifi was also a huge bonus. Would definitely recommend this hotel!
February 25, 2013
Rated 5.0 out of 5.0 by Gilfarufe Excellent situation, well equipped room and comfortable bed,
Very good situation, near from everything of interest.
Perfect room : comfortable bed, very well equipped kitchen; only a second chair and a table able to accomodate two chairs are missing.
I recommend this hotel.
February 24, 2013
Rated 5.0 out of 5.0 by CarnegieHall Great Location!
The hotel has a very convenient location close to Times Square and show venues. The bed was very comfortable. The breakfast was excellent with a variety of hot and cold selections.
February 24, 2013
Rated 5.0 out of 5.0 by rexxie1 Love this hotel
We love to stay in this hotel when we are in NYC. It is very convenient (10 minute walk) to Broadway and Times Square Center. Staff are young, friendly, professional, very helpful. The hotel is one of the cleanest I've ever been in. Rooms are spacious with kitchen area, microwave, refrigerator, cupboards with dishes and utensils in them. Great TV. Advance purchase option makes it more affordable but it's not refundable so be sure you will be using the rooms if you take advantage of it. Both wireless and wired internet in rooms. Breakfast is very good for an American hotel. Comfortable lounge area has fireplace and is nice for entertaining guests who are staying in nearby hotels without this amenity! Small bar in lobby area is nice respite.
February 23, 2013
Rated 4.0 out of 5.0 by Al11 Hectic hotel with good kitchenette
very busy hotel so elevators
were very slow. Facilities and beds are very good. Good breakfast.
Recognition of Plat Priority status very poor.
February 23, 2013
Rated 5.0 out of 5.0 by Britt4444 Great hotel
Close to Times Square with parking garage next door. Excellent staff, room and breakfast.
February 23, 2013
Rated 5.0 out of 5.0 by riggers Excellent Hotel, Great Staff
This Hotel is excellent,Great staff very helpful at all times,
Cari the concierge was brilliant helped us out more than once.
Rooms were very very clean and tidy.
The only problem we found was for breakfast,Very limited seating and if no seats were available then you had to sit and eat breakfast at low level tables trying to balance food on your laps.
Bar drinks can be expensive.
February 23, 2013
Rated 5.0 out of 5.0 by Marcosssss THIS IS THE PLACE !! - Stop looking and BOOK NOW
Incredible place in NY, It was by far the best place to stay in downtown Manhattan !
It is in front of the Bus Court on a side street, but close to all
The rooms were cozy, my heater was not working and they apologized and immediately changed the whole heater !!!
I have suggested to all my friends this place since it is the best for the value you are paying.
Of course you can stay on the big hotels and pay a fortune, which I did some times, but I would stay on this hotel without a doubt.
February 22, 2013
Rated 5.0 out of 5.0 by BodnarsX4 A great place to stay in NYC!!!
If you are looking for a nice, affordable place to stay in NYC that is just a few blocks from Times Square---this is it!...It has a small kitchenette...comfy bed and by NYC standards a lot of room!...The breakfast has plenty of options...My only suggestion is when waiting for the elevator give yourself some extra time...
February 21, 2013
Rated 5.0 out of 5.0 by RickyBoy Another Great Stay
This was the second time we have stayed at the Staybridge Suites.
For those wanting to stay near Broadway shows or Times Square, this is as good as it gets. The breakfasts are yummy and the Tuesday/Wednesday/Thursday Happy Hours are absolutely great. We'll stay again.
February 20, 2013
Rated 5.0 out of 5.0 First time in NYC
Had a great weekend in NYC and staying here was part of it. We were close to everything and the front desk was very helpful with any tourist questions. My son and his girlfriend had a small issue with their room upon check in and were upgraded to a top floor room with a view. As we were travelling together the hotel staff moved us up to their floor so we would be close together, now that is above and beyond if you ask me. The rooms were very clean and the beds were great, parking was part of my package, it was next door, quick and easy, leave the car and use the subway. This was our first trip to the city and I will be back to this hotel for sure.
February 20, 2013
Rated 5.0 out of 5.0 by articflo best stay in NYC
This was by far the best experience in NYC I have had!!!e
February 18, 2013
Rated 4.0 out of 5.0 by irtishad Elevators
Wait time for elevator cars was too long. Other than that my experience was very positive overall.
February 18, 2013
Rated 5.0 out of 5.0 by KarinaL Great Time Square Hotel
This is a terrific hotel. Well located, nice clean rooms,the best breakfast I have had in a North American hotel. The only disappointment is that the rooms are not really suites, they are just rooms with a kitchen. It didn't really matter since we spent almost no time in the room. I will book it again on my next trip.
February 17, 2013
Rated 5.0 out of 5.0 by AlanDawg Stay with Staybridge!
This hotel had a very friendly staff-something you don't see often in New York City. They were friendly from start to finish. I only wish the "social hour" had been going on while I was there.
I highly recommend this hotel.
February 16, 2013
Rated 5.0 out of 5.0 by Danieli Convenient and Flexible
My stays at this hotel have totaled nearly 8 weeks, so I know it well. It is right near pretty much every mode and line of transport you could want--even the Hudson River waterway. But my favorite part is that I have little to worry about with meals. I can get free light dinner and drinks during the week and a huge breakfast or brunch every day. I also make good use of the full-size fridge and cooking amenities. There is also a dishwasher and free laundry! Better than many locals have. But if I want, I can get any kind of food within 6-8 blocks. Love it. I admit it's not the prettiest block but, hey, it's Midtown Manhattan. One caveat is waiting for the elevator depending on which floor you're on, but it's well worth it anyway; I highly recommend.
February 15, 2013
Rated 5.0 out of 5.0 by kern286 clean and comfertable
room are well stocked every thing you need to cook a meal
nice bed, but pillows are to small ans hard
February 14, 2013
Rated 5.0 out of 5.0 by Dotlib Great service
The staff was extremely helpful in all areas. The room was great. I totally recommend this hotel.
February 8, 2013
Rated 2.0 out of 5.0 by 2thumbsdwn Horrible Customer Service
I (platinum member) have stayed at many Priority Club properties and I really enjoy staying at the Staybridge for the kitchenette. Well this particular experience was HORRIBLE!! I stayed for 30 days and was told they couldn’t accommodate for another 30, so I had to check out. Well I (platinum member) was able to check back in for another 30 days. About a week before my checkout date I called and spoke with a lady in the reservations department and was told to go online and make a reservation. Once I figured they were NOT going to accommodate me AGAIN…I informed the front desk that I had a package coming. I (platinum member) informed the front desk since they couldn’t accommodate my stay if they could please call me as soon as the package comes in. The young lady I spoke to took down my name and number. Well I tracked the package and the day it was supposed to be delivered I called. I explained to the girl that I was to have a package delivered. She asked if I had a reservation, etc. I explained to her that I had to checkout and told another girl that this package was coming. Well after explaining my story she took my name and number AGAIN. Needless to say they rejected my package!! I was very irate. Now the package that was desperately needed was sent back home (TX). This is the worst customer service I have ever received from a Priority Club property. This is definitely 2 thumbs down.
Great Location but Horrible Customer Service
February 7, 2013
Rated 5.0 out of 5.0 by SouthernPlanter Excellent experience
We visit NYC at least once a year for a long weekend. This was our first stay with Staybridge, but it won't be our last. Great value and facilities that were perfectly located to get around Midtown. The complimentary breakfast (huge and very filling) was fantastic and appetizers/drinks in the evening could easily be turned into a meal. We will be back!!!
February 6, 2013
Rated 4.0 out of 5.0 by balidon Wonderful
Stayed here for 6 nites (work)...the staff was wonderful and the location was great for my needs. Loved having a refridgerator and microwave.....also the social hour was an added bonus.....oh and dont forget the great hot breakfast........would reccommend this to anyone going to NY.
February 5, 2013
Rated 5.0 out of 5.0 by cfun great staff and extremely comfortable
This hotel is beyond 5 stars! It was a warm and welcoming place to stay and the staff was beyond helpful! A great first time experience in NYC!!! Thanks Staybridge for the best hotel stay!!!! Will certainly recommend this hotel to friends and relatives!!!!
February 1, 2013
Rated 1.0 out of 5.0 by Daniel20 Hotel clock and service
Good location, but terrible customer service and takes forever to check out. The clock in the hotel room was one hour off, so I missed a very important meeting. Alerted the manager - his reaction - sorry..... . That's it?
February 1, 2013
Rated 4.0 out of 5.0 by Super Good service
I would recommend this hotel to anyone staying near time square.
Location was great. the staff were very good.
The elevators were slow and stopped at every floor, there were only 3 elevators.
The food was not that great for the breakfast, the juice was good and some of the fruits, but other than that the cooked food did not look appealing.
thanks agin for a pleasant stay at Stay bridge suites.
January 31, 2013
Rated 4.0 out of 5.0 by jimdad Great beds, good service, OK breakfast, however....
Most everything was as advertised, we have stayed in the area many times at different hotels. This tops our list as far as value for what amenities it offers. However, the in room heat/ac unit activiates itself to run (VERY loudly) even in the "off" position. We were informed that in colder weather the unit must keep itself from freeezing up, so it turns itself on periodically. This self activation or if the unit is in the "on" position kept waking us up every 15 minutes all night.. So if noise bothers you while sleeping, only stay here during milder weather.
January 30, 2013