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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    94%
    Recommend This Property

    Overall Experience

    4.5

    based on 854 reviews
    94%
    Recommend This Property

    Ratings Breakdown

    854reviews

    • 5 Stars
      576
    • 4 Stars
      194
    • 3 Stars
      52
    • 2 Stars
      21
    • 1 Stars
      11

    New York Trip

    By

    January 30, 2015

    Everything was great except the slow elevators and late night noise a couple times. Had a great time walking to everything we wanted to see. Blizzard cut our stay short!

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    Buen servicio

    By

    January 29, 2015

    club

    Estuve en el hotel con mi familia, en general todo bien, solo 2 puntos
    1. las camas solo las estiraban, por dentro quedaban las sabanas enrrolladas, nunca reclame porque llegabamos tan cansados que no llegaba a ser tan importante.
    2. Cuando nos retiramos, solicite apoyo en recepcion para conseguir taxi al aeropuerto, pero me respondieron que no daban esa ayuda, por lo que pedi uno por mi cuenta, y avise en recepcion que estaba en lobby para cuando lleguen a buscarme, pregunte varias veces y me decian que nadie llegaba a preguntar por nosotros... El Gerente nos vio tan preocupados que el mismo salio afuera a buscar un taxi y encontro al que nos esperaba hacía 1 hora pues cada vez que preguntaba por nosotros (el taxista) no nos avisaban.
    El mismo gerente nos ayudo hasta a subir las maletas al taxi.
    Todos lo demas estuvo excelente.

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    Cold Outside, Warm Welcome Within

    By

    January 28, 2015

    club

    The Bottom Line: The staff treated us with great friendliness and helpfulness, room was clean and above average in every way.
    The Bad: As everyone else has mentioned, the common areas ARE small, and can be crowded at breakfast. Breakfast was decent, fresh cut fruit, and an average variety. You could hear noise from other rooms, you could not hear street noise (we were on the 32nd floor), we were never disturbed by noise either inside or out. While the room was the smallest "suite" we've ever seen, as a room it was a decent size- especially for New York!
    The Good: Rooms were very clean, and had great towels and sheets! Temps were easy to regulate, the bathroom was very clean, and everything was sleek and modern. Had trouble finding the plug for my c-pap machine, but we did find it! Had a room with a view of the Chrysler Building! Excellent location, easy transport, just the best!

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    Expensive HOSTEL, not a hotel.

    By

    January 28, 2015

    club

    Horrible experience. Noisy, busy hostel. This is not a hotel. Will never go to a Staybridge again.

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