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Rated 4.5 out of 5 by 686 reviewers.
Rated 5.0 out of 5.0 by Comfortable and great location I truely enjoyed a wonderful stay the Staybridge Times Square Hotel. The room itself was very comfortable and impeccably maintained. The bed was extremely comfortable both for lounging and sleeping. The room also included a small kitchenette complete with stove and refrigerator - a very nice amenity. The breakfast buffet in the Pantry was very good with a comfortable seating area. What I really liked was the sitting area located just outside of the Pantry. The chairs and seating were comfy and fresh coffee and water were readily available - it seemed at all times. And to my pleasant surprise, there were magazines and games available for guests. The location was also very good and in close walking distance from Times Square. I highly recommend this hotel. January 7, 2014
Rated 5.0 out of 5.0 by Great Location Slow Elevators Loved this hotel. It is centrally located near Times Square and the staff are extremely friendly. Breakfast was good and evening drinks and snacks abundant. only issue was how crowded the hotel was and how slow the elevators operated given the number of guests staying at the property. January 6, 2014
Rated 4.0 out of 5.0 by We Would Go Back Positives: love the kitchenette in the room; modern room; very much enjoyed the free happy hour from 5pm - 7pm each night (drinks and food - perfect time for a snack!); great location to Times Square and places to get food Could be Better: the elevators are pretty slow; you can hear through all the walls (we could hear people having regular volume conversations in their rooms while we were in the hall, and hear people in the hall while we were in our room); the bathroom door in our room looked like it had never been wiped down; we paid for a room with a view, but were on the 18th floor and were told that we were "just high enough to have a view" - we might as well have gotten a room without a view and paid less. We don't feel there were any cons that would prevent us form staying again. Overall, we would stay here again, but ask to stay on a lower floor so we could take the stairs instead of waiting for an elevator, and pay less for a room without a view. January 6, 2014
Rated 5.0 out of 5.0 by Times Square Sparkler We stayed at the Staybridge Suites Times Square property two nights during December 2013. We were so impressed by the hotel's cleanliness, comfort, and warm welcome by all staff members. The breakfast and social evening food and drink far exceeded our expectations. The location was ideal and the room rate more than reasonable. The street is slightly seedy but Staybridge and its immediate hotel neighbors may be revitalizing it, one street number at a time. Hotels should offer hospitality by definition, but this property, its management and every staff member we encountered, made us feel like treasured guests. What a credit to the property at such a busy time of year! Hats off to this hotel and its team of hosts for delighting our family of four with a wonderful stay. January 6, 2014
Rated 5.0 out of 5.0 by Great bang for the buck! While this property is not in the "thick of things", it provides an excellent value, extremely clean accommodations, and a gracious and very professional staff. The subway is 1-1/2 blocks up the street, and He**'s Kitchen is just around the corner if you're looking for wonderful dining experiences without the high price. And, the kitchen suite came in handy because we always brought back "doggie" bags for a late night snack. The breakfast in the morning can't be beat, and the socials during the week are a great way to end your day, and meet people from all over the world. Yes, the elevators can be a bit slow, but no more crowded or slower than any I've experienced in a high rise with limited access. However, we were stopping on the 3rd and 2nd floors to pick up people going down for breakfast. Stairs, anyone??? This hotel met all of my expectations, and then some. Thanks for a wonderful Christmas holiday visit!! January 5, 2014
Rated 5.0 out of 5.0 by Excellent stay together with staff's kindness Everything was perfect. We were very impessed and the whole staff was very gentle and willing to provide the high quality of services. I did not though like the noise of the elevators coming to the room, it was quite annoying at specific traffic hours. I would recommend this hotel to other future guests. January 3, 2014
Rated 5.0 out of 5.0 by Very Clean and Updated Room Very pleased with my stay here. The room was very clean and the perfect size for myself and teen daughter. Great, fully stocked kitchenette. Walking distance to Time Square. Elevator at peak time took a while. We were on the 7th floor, so we used the elevator to go up and used the stairs to go down. I didn't mind since the rate was good.Breakfast was ok,but a bit crowded. Go early to avoid the crowd.Cozy lounge to unwind when returning at night. Overall, very pleased with this hotel and would come back again. January 2, 2014
Rated 5.0 out of 5.0 by The room and all We really appreciate our stay. The room was perfect and the staff too. We return to this hotel for sure. January 2, 2014
Rated 5.0 out of 5.0 by Great stay We had a great stay at the Staybridge Suites Timesquare. Everything was wonderful. The only problem was the elevators. The staff were friendly and very helpful. The room was great. We enjoyed the free hot breakfast every morning. The social time in the evening was good. The food in the evening was plenty. Overall the stay was wonderful. I reccomend the hotel very highly. December 31, 2013
Rated 5.0 out of 5.0 by Great stay Booked last minute. Great price, exceptional surroundings, great breakfast, they even found combs for me when I mentioned I forgot my brush. Would absolutely return December 27, 2013
Rated 5.0 out of 5.0 by Great place to stay My husband & I had a wonderful stay ... Would highly recommend to friends & family. Everyone was so was so pristine & up-to -date. Very comfortable, looked like a luxury suite. Full buffet breakfast included....great food & rate! We will definitely be back. December 27, 2013
Rated 3.0 out of 5.0 by Poor Elevator Service The wait for the elevators, particularly in the morning, is awful. We waited almost 30 minutes every morning and were to far up to take the stairs. This is not the optimal way to start the day. Past that, everything was pretty average (room, location, etc). Not a lot happening nearby so if you stay here, plan on walking a bit. Red lines (1,2,3,4) are a couple of blocks away. I do give them kudos for not charging for internet access. If you can book relatively cheap, you'll be happy. If you pay Times Square type rates, you won't. December 26, 2013
Rated 5.0 out of 5.0 by professional staff Our weekend stay at the Staybridge suites was wonderful!!! We stayed during the Christmas season and the staff and location were just Perfect. Our room was a great size and very clean. After a long day/night of shopping we were greeted by our hotel manager, Miss Bringley, who treated us to a complimentary drink at the cozy lounge. Already planning our return trip for next Christmas...Loved it!! December 26, 2013
Rated 1.0 out of 5.0 by Terrible elevators spoilt stay Despite the nice location and great room design, the elevator situation would prevent us staying at this hotel again. One morning it took us just over 20 minutes to wait for an elevator. We ended up adding 20 minutes of travel time to everything that we did. The actual building is not wide and it looks like there is no other way to add more elevator cars so it is not a problem that is easily solved. I think it will need to reduce its rate drastically to reflect this. For the money that we spent at this hotel, we would have been much better off in another hotel. We were on the 26th floor - so walking up/down the stairs was not an option. December 26, 2013
Rated 4.0 out of 5.0 by The lifts take ages to arrive Apart from the lifts everything else is excellent...the staff are excellent and attitude of personnel is key..will stay again but something needs to be done of the lifts plsssssss...... December 25, 2013
Rated 5.0 out of 5.0 by Unbelievable Experience!!! Scott Family If you decide not to choose Staybridge for your stay in New York City, you will have stayed in the wrong place. Location, Location, Location, and on top of that a Great Staff, Clean Rooms and Free Food and Drinks. Can't say enough good things about Staybridge. December 22, 2013
Rated 5.0 out of 5.0 by Christmas getaway We live in Connecticut and stayed for two nights to go to some shows and enjoy the Christmas decorations. This hotel is located a little low in Times Square district, but close enough to walk. Also close to subway lines. Breakfast is comprehensive and evening drinks and food quite a bonus. We would definitely stay here again. December 22, 2013
Rated 5.0 out of 5.0 by Excellent stay This hotel in centrally located to all they k dry landmarks. .Subway station in less than a block away. Great breakfast in the morning. .Staff is very attentive To the needs of the guest.. December 22, 2013
Rated 3.0 out of 5.0 by Room was great but not too clean too many dust and hair in the bathroom Hotel have great location but the front desk wasn't too friendly the lady check me in never ask name or said my name was kind rude one guys ask me if I need help with the luggage and he start and left on the first bag, rude is well... The room was a lot dust on the top is the fridge is a lot dust on the top off the beds and the pictures and I found some hair on the shower and floor on the bathroom !!!k December 20, 2013
Rated 5.0 out of 5.0 by Great place to stay in NYC. An incredible place to stay in the city. For the past 12 years we have go to NYC to visit for the holidays. We have stayed at many places, St Regis, Sheraton, Hilton and several other major hotels. The Staybridge hotel, by far has been the place to stay in city. I would highly recommend to anyone who is looking for nice, affordable and centrally located hotel to look no farther than this place. December 20, 2013
Rated 4.0 out of 5.0 by location and good for families We had 2 full bed studio suite and it accomdated us 2 adults w/3 small kids comfortably . Breakfast was ok . Location is within walking distance to TS . Elevators take longer waits sometimes. December 20, 2013
Rated 4.0 out of 5.0 by Shameless Good stay. Lifts very busy. Room clean and spacious December 19, 2013
Rated 4.0 out of 5.0 by great place for short and long stays This is a great location a block off times square. Having the kitchenette with plates, silverware, pots/pans and even wine glasses in the room was awesome since we purchased goods to eat and warm up. We had a room on the 22nd floor and could see times square below. The staff was very helpful when we were 30min late for our late checkout due to traffic. Breakfast was amazing and glad they had egg white omlets! Healthy choices! Only setbacks were the elevators taking up to 10min of wait time and the shower is tiny. However the rooms were very spacious in comparison for the average hotel room or suite you'd find in the city. December 19, 2013
Rated 5.0 out of 5.0 by Comfortable beds and clean rooms - great staff We visited NYC over the Christmas season. With a busy schedule of sites and visits, we found the hotel to be a great location. A few blocks from Time Square and having a subway station located at the next block made getting around very convenient. For NYC the rooms were an adequate size. They were fresh, clean, and up to date. The beds were very comfortable.There was not a room amenity we didn't have. The complementary breakfast was a full complement of food and the staff was excellent in keeping tables clean and the serving area full and fresh. Karina C. was a special treat to see each monring. She always had a smile and friendly greeting for you and most helpful with any need you had. The complementary social hour in the evening was an added surprise, although we seldom had a chance to take advantage of it as we were out and about on the streets of NY. The front desk attendants were very pleasant and professional. Mirlinda was one that was particualarly helpful and friendly. She went out of her way to help with quesitons and needs. Staying in Times Square NY, you will be pleased with the Staybridge December 19, 2013
Rated 5.0 out of 5.0 by One of the more enjoyable stays this year. We travel a lot and have stayed in NYC many times. This is and excellent mid-town location, close to most of the popular places and attractions, just steps away from the theatre district. Service was excellent and the free breakfast offer was a cut above most that offer this treat. The only minor point was elevator availability during the morning 'rush hour'. The staircase is a good alternative for most up to 10th floor. Friendly and helpful staff is what sets one hotel apart from another... and this place scores great. They must have good management. It shows! December 18, 2013
Rated 5.0 out of 5.0 by The Big Apple at its best. There is nothing I can add that others before have not said about how wonderful this hotel is. It's New York so it's over priced but again it's New York. I would recommend and will stay again. FYI the two block walk to TS is nothing, safe and full of NY. The walk up 8th or 9th streets and then cutting over to a show or where ever, are again safe and easy. Enjoy my friend. December 16, 2013
Rated 5.0 out of 5.0 by Traveled the World I started out as a flight attendant for Pan Am in the 70's and I now fly for Delta. As crew members we have stayed in hotels all over the world, and we share our experiences so that others will know where to stay when on personal travel. In New York we have stayed in many hotels, some like the Milford we liked simply because of the location, nothing else. A few others the location could not even make up for the general lack of cleanliness. We now layover at The Roosevelt which is a beautiful historic hotel, however the rooms are so-so. On this visit to the city for a family reunion, my husband found the Staybridge on the internet primarily because of the gym and general appearance. We were all instantly impressed at the knowledgeable and pleasant staff, followed by the pleasant atmosphere and cleanliness. Our room was quiet and comfortable. I give it an A. December 15, 2013
Rated 5.0 out of 5.0 by Great location and good services We are from France and were happy with the location and found the room practical as we could cook in the little kitchen. The bed King size was great. Breakfast is included and nice. The room was nicely cleaned everyday (thank you Lourdes). Just one little thing. We wrote a request when we booked. When we arrived, we needed to ask for our request so we changed room the following day. The staff was great. I recommend Staybridges suites. December 14, 2013
Rated 4.0 out of 5.0 Great stay We stayed for 3 nights and had a wonderful time. The staff was great all around. The breakfast was good, plenty of choices. The only thing that could be improved would be the elevators. There was a long wait at times for the elevator and they all stopped on at least 4 floors- they aren't big enough to fit that many people. I will stay here again for our trip in the fall 2014 for sure! December 13, 2013
Rated 2.0 out of 5.0 by A Weekend in NYC I chose Staybridge Suites as we have stayed in the Liverpool property in the past and liked the layout of the studio rooms. However the rooms in NYC were much smaller for 2 adults and 2 teenagers. The breakfast was good but there was always a shortage of seats which made the experience a challenge whatever time we went down. The main problem with this hotel is the slowness and number of lifts ! Every morning we had to wait about 10 minutes - sometimes longer - for a ride to the lobby and we were always surrounded by fellow fed up guests suffering the same problem. When the lifts did eventually arrive we then had to stop at every floor on the way down from the 29th floor which took an age ! The location was central although the street that the hotel is on has some dodgy shops/bars - but all in all for the price it was good value for money December 13, 2013
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