Rated 4.9 out of 5 by 111
Rated 5.0 out of 5.0 by Robfo Excellent all round!
All of the reviews we had read led us to high expectations! And we were not disappointed, everything, the room, bed, location, staff and breakfast is to a very high standard, highly recommend and whenever in Newcastle will only stay here from now on!
August 31, 2013
Rated 5.0 out of 5.0 by Vernishia1 Excellent room. Great service.
First of all I would like to say how attentive & lovely the staff are at The Staybridge Suite's Hotel. Every member of staff we met went out of their way to not only make you feel comfortable but to have a conversation with you. Thankyou to all the staff for making our experience even better than we expected.
The room was Devine. Excellent value for money, very clean and exceeded our expectations.
Without a doubt we will be staying at this hotel on our next visit to Newcastle. Also looking forward to hearing that A Staybridge Suites Hotel has been built in Glasgow. We will most defiantly be staying at it.
August 28, 2013
Rated 5.0 out of 5.0 by fish81 Awesome
my recent stay at the Staybridge was once again a really enjoyable time. the comfort of the hotel is 5 star, and as for the helpfullness of the staff, well they could not be more polite and helpful. Thanks again Staybridge will be back again soon
August 27, 2013
Rated 5.0 out of 5.0 by Bradford Great experience
We were very please with our stay. The room was very clean and comfortable .the staff were excellent. We liked also the get together that they had during the week.(wine and cheese party)3times.other guest looked very comfortable . We highly recommend the hotel.
August 21, 2013
Rated 5.0 out of 5.0 by Caroline74 Overnight stay
Couldn't fault hotel this was second visit but husbands first and standard hasn't slipped at all since my last visit 4yrs ago, lovely bottle of complimentary Rosé chilled for our wedding anniversary lovely touch, will return and looking forward to next visit
August 21, 2013
Rated 5.0 out of 5.0 by Gezza Best bed this side of Bournemouth!
First and foremost, the bed is as comfortable as any Hotel bed I have slept in around the world.
Staff are friendly and professional. Room was a decent size (607, top floor, river view) with everything you need. Nice bathroom, shower lovely. Amenities fab in the kitchen area. Oh and spotlessly clean.
Breakfast exceeded our expectations, plenty of choice and very nice.
Only slight downside, having to pay £8 per day to park a car in the Hotel car park.
August 16, 2013
Rated 5.0 out of 5.0 by Jo88 Excellent
Fantastic location, rooms were lovely and had everything you could possibly want. Very clean and comfortable rooms. Breakfast was out of this world, you name it they provided it. Excellent, would highly recommend these apartments.
August 2, 2013
Rated 5.0 out of 5.0 by Chuckster This is the place to stay when visiting Newcastle I recommend it!
This is the place to stay when visiting Newcastle. Bright, clean, spacious well equipped rooms. Friendly and helpful staff. Top shelf breakfast. Good location, 3-4 GBP taxi to train station. I am a 10 year platinum I know the good and the bad this place is top shelf I recommend it!
July 28, 2013
Rated 5.0 out of 5.0 by Murdoch perfect for a weekend break
For our first stay in Newcastle, we could not have chosen better. The central location was easily found and parking was plentiful. The welcome at reception was very helpful. The suite was very clean, well appointed, spacious and just what we wanted. It was the ideal base for our weekend in Newcastle and only a short walk to the quayside and the many bars and restaurants. I'd definitiely recommend this place.
July 27, 2013
Rated 4.0 out of 5.0 by Sarki My Stay at Stay...
Room is comfortable though small for a king size. Lack of windows in my suite makes it stuffy and when food is cooked smells most of the time. Staff were friendly and helpful lot; always willing to go the extra mile.
July 16, 2013
Rated 5.0 out of 5.0 by MrPrince Best Hotel in Newcastle
The staff exemplify superlative customer care and attention. I stay in Newcastle a lot and I can say I have yet to stay in a better hotel! The reception evenings are really good and the staff try to get to know their guests, you do feel like one of the family. The good thing is as well, every time I stop here I collect Priority Club points, which I have just traded in for a free night in a San Francisco hotel.
June 4, 2013
Rated 5.0 out of 5.0 by Cowansy Great place superb superb......
Great place to stay, close to quay side, staff great, rooms great, ideal for families, couples of any age group, need I say more....
May 12, 2013
Rated 5.0 out of 5.0 Totally Excellent and Amazing Place to stay
We have recently spent a few nights at the Staybridge Suites in Newcastle whilst visiting our son & daughter at University in Newcasle. We have travelled extensively globally, and I can honestly say we were surprised with the wonderful facilities, suites and welcoming staff. Staff are highly professional and work really hard to ensure your stay is relaxing & comfortable. The check in was very quick with everything in our room being ready. The suites are great, everything you need - you want for nothing. All fittings and everything in the room are to a 5* standard throughout. Breakfast was plentiful and great choice of food. Again staff in the breakfast area were most cheerful and helpful. The place is spotlessly clean and it's clear that everyone works very hard as a team in providing a very professional, customer focused service in a most informal and friendly atmosphere. We have now found our little jewel in Newcastle where will be always staying when we visit Newcastle to see our family - thank you to all at Staybridge
April 25, 2013
Rated 5.0 out of 5.0 by John97 Business stay
Great location, great room with verry accomodating staff and exceptionally clean hotel throughout!
April 15, 2013
Rated 5.0 out of 5.0 by GCSINMY Easter Break Stay
I was travelling to Newcastle from Singapore for the Easter Break period. Fairly last minute booking.
I booked my family stay, at Staybridge Newcastle, directly through their website - which was user friendly and well laid out. I wanted to inquire about possible car parking fees and tarrif concession, so I utilised the website instant messaging chat session - this turned out to be an excellent method of communication ( especially as it cut down on long distant call charges ); the chat operator ( Suzette ) was excellent - polite, helpful and efficient - in the end, my booking was initiated and confirmed by the chat operator. An immediate email confirmation - complete with terms and fees - was received, again very efficient.
Upon arrival, on Good Friday, my family and I were very pleasantly greeted by a warm and helpful reception staff who efficiently 'checked us in' , provided pertinent information and answered all our queeries. The lady heping us # Celeste I think# was very kind and graciously gifted my son a packet of Easter chocolate. Two thumbs up for sincere hospitality.
During our stay of 5 nights - the entire staff were attentive, pleasant and courteous. One particular gentleman # Prateek # was very sincere and polite - and is a good ambassador for the Staybridge product.
With respect to the room rates : I believe the them to be fair and good value - decent wifi broadband, substantial morning breakfast and excellent laundry facilities are provided for within the room rate. The room itself was well equipped, comfortable and well maintained; cleanliness was to a high standard.
My only negative observation # if it can be termed negative # was that there are no windows that can be opened - which can tend to make the room stuffy or in need of airing if any cooking is done The suite is equipped with a small, but well equipped, kitchenette. This was not a big issue though as the reverse cycle air-conditioning system worked well.
The common areas of the hotel were well maintained - simple, but effective, use of electronic air fragrance dispencers was well recieved, and added to the homely ambience.
All in all my family was delighted with their stay and we really look forward to an opportunity to stay again one day soon.
In a competitive and deamanding industry - Staybridge Suites has got the right formula, their product and satff are a credit to the organisation. Well done from a very happy customer.
April 10, 2013
Rated 5.0 out of 5.0 by phil86 You've tried the rest, now try the best!
I've stayed at many IHG hotels and this is by far the best experience. The rooms are modern, spacious, clean. The beds are comfortable. The staff are friendly, polite and courteous.
This hotel is handy for the city centre without being right in the centre. It is in a quiet location and I've never had a problem with noise. Breakfast is buffet style, plentiful and hearty.
I particularly like the managers reception on a tues/weds/thurs it gives me the opportunity to socialise with work colleagues + enjoy free drinks and snacks after a long day at work.
I highly recommend anyone to stay here for personal or business reasons as it has an home away from home feel.
April 5, 2013
Rated 5.0 out of 5.0 by mitch1809 quality hotel
following a fortnight stay in this hotel i would like to add that this is by far the best hotel i have ever stayed in. the staff are extremally friendly and the location and facilities are excellent. 10 out of 10.
April 3, 2013
Rated 5.0 out of 5.0 by Tommo46 A Little Bit Special
the hotel excels in all areas but it's the little things that count. A free coffee in the kitchen/lounge area and a welcome evening with drinks and nibbles. My wife and I returned from a night in Newcastle and the young lady on reception heard us come through the main door and head for the coffee and she appeared with muffins and chocolate cake. It's those little things added to a superb room overlooking the river that make this hotel special and the staff make it more so
March 28, 2013
Rated 5.0 out of 5.0 by Bealee Lovely Staff and great rooms
I've stayed here 3 nights / week for 2 months. The rooms are clean and mostly everything works. The only downsids is the somewhat temperamental air con in some rooms and that some of the kitchen appliances are started to look well used.
But on the positive side, it's great to have the kitchen facilities and the staff are very friendly, professional and concerned to fix any minor faults.
I'd highly recommend this Staybridge Suites location. Next time I have to work away I will check out if there is a Staybridge nearby.
March 26, 2013
Rated 5.0 out of 5.0 by Frostypops1966 Absolutely fantastic
The title says it all.....absolutely fantastic. Cannot fault this place in any way.
March 21, 2013
Rated 5.0 out of 5.0 by MPG93 PERFECT!
Very welcoming staff, remembered from a previous phone conversation it was my wife's birthday so we were upgraded to a suite, perfect view to Sage, Baltic and bridges, short walk to Quayside restaurants. Front desk staff could not have been more helpful. Rooms spotless.
March 14, 2013
Rated 5.0 out of 5.0 by Frostypops1966 Fantastic
Cannot fault this place. Great rooms, great showers, clean, tidy, happy, friendly. Staff are just great, managers happy hour is just great, the place is fantastic.
March 14, 2013
Rated 5.0 out of 5.0 by Lesley18 L France
My husband and I stayed at the Staybridge Suites, Newcastle last weekend to visit my daughter. This was our first time at the Staybridge and we were not disappointed. First impressions was very welcoming, the staff were very friendly and helpful. Our room was spacious, with plenty of soft lighting, a comfy bed with a larger than average bathroom complete with large shower and plenty of soft towels. We had all the amenities we could want, even a small kitchen area to cook if we wanted to. What was particularly convenient for us was that this hotel is minutes away from student halls so is a great choice for parents with children living away from home at University. Great breakfast too and plenty of it . My ony negative comment would be that the rrom was a little on the warm side despite there being a temperature control in the room. Overall though a great place to stay, and we would definitely chose this again.
March 4, 2013
Rated 5.0 out of 5.0 by sterling1 Above and Beyond
Excellent staff , a real credit to this place , at check-in Gemma was very professional and helpful even loaned us her brolly to go out in the snow . All the staff we encountered were so friendly but still so professional , I dont encounter this to often in IHG properties . Now the room .....excellent as well , 609 a one bed suite , spotlessly clean and evrything you could possibly want and then some ....Great breakfast and the evening drinks and nibbles were lovely . Will certainly stay here again next time in Newcastle.....thanks to all the staff...
February 17, 2013
Rated 5.0 out of 5.0 by Motherof1 Home from Home
Dear Staybridge Suites
I am happy to write a review as I tell all my friends and clients that if they ever visit Newcastle they should only stay at the Staybridge.
Our son is at uni and for the last 3 years we have enjoyed your hospitality.
Now it is even better as the staff recognise us by name and always you are greeted with the familiar ,happy and cheerful staff who are always keen to help with anything at all you need. One staff member on reception Nathalie always has a beaming smile and all the staff are full of the famous northern friendliness.
The rooms we have stayed in are all at the same high standard ,spotless and fully stocked for all our needs.
Breakfast is huge and varied and you can eat what you like. The kitchen staff ( the same two people for years ) really make you feel you in your own home.
I can only reiterate how much I look forward to visiting my son and the secure knowledge that where I stay will be as familiary as Newcastle is becoming.to me.
January 18, 2013
Rated 5.0 out of 5.0 by Ham34 New Years Eve at Staybridege Suites
Had a fantastic 2 night break at Staybridge Suites in Newcastle. Staff couldn't have been friendlier, rooms were spacious with cooking facilities, buffet breakfast was great. Would definitely recommend.
January 7, 2013
Rated 5.0 out of 5.0 by SaintSteve Home from home
I have just spent 3 months at the Staybridge Suites in Newcastle. Staying away from home is hard for this length of time, but the all the staff have made my stay feel like it is my second home. I would recommend the Staybridge Suites Newcastle to everyone.
December 19, 2012
Rated 5.0 out of 5.0 by Helenf110 Always an excellent experience at this hotel
This is my home from home and the best hotel that I have stayed in around the country. The staff are exceptionally friendly and the rooms are comfortable, nothing is too much trouble.
December 19, 2012
Rated 5.0 out of 5.0 by swebbo Excellent stay
This is the 2nd time my husband & I have stayed here, the first was when it had just opened and again our stay was faultless. Upon arrival we were given a warm geordie welcome and advised that although as our room wasn't ready with it being mid morning (as expected) we had been upgraded to a top floor 1 bed king suite with views of the quayside - "the best room in the house". In the meantime our luggage was stored for us and we were invited to help ourselves to a hot drink to warm ourselves up, after which we set off to explore Newcastle and when we returned late afternoon we were prompty checked-in. The suite was gorgeous being very well furnished and the kitchen area excellent and well stocked with utensils, crockery, glasses etc. The bathroom was very modern and stylish with thick towels and nice toiletries. The views of the quayside with great , especially on a weekend when the millennium bridge ("winking eye") lights up at night with different colours. It's about a 15-20 mins walk from the hotel to the railway station and less to pubs and restaurant, also about a 5 min walk directly down to the quayside and another 5-10 mins to pubs/bars along the river. We preferred this as on a night we experienced no disturbance at all from late night drinkers and although close to newly built student accommodation it was an area we felt comfortable in. This style of hotel is superb and well worth the money, especially as we had 2 nights for the price of 1. It is so comfortable and accommodating and the complimentary breakfast is excellent with a great choice to suit all tastes and diets, The staff were very friendly and helpful, and we received some of the best customer service yet. I would highly recommend this hotel and hope to return whe we next stay in this lively city.
December 11, 2012
Rated 5.0 out of 5.0 by Eric46 Great hotel/apartment
Would recommend to anyone! The rooms are amazing!!
December 8, 2012