Rated 4.8 out of 5 by 138
Rated 4.0 out of 5.0 by Someones Mom Fitness Room
Upon check in it would have been nice to be told that a complimentary use of the near by fitness centers was available.The on-site room was small and not user friendly for someone who exercises regularly.
As a regular Platinum IHG traveler I really don't sit and read all the materials in the room on each visit. I expect the desk staff to alert me of specifics.
April 11, 2014
Rated 5.0 out of 5.0 by Nedpgh Comfortable and clean great value
Great business center and the room was comfortable .
April 7, 2014
Rated 5.0 out of 5.0 by ronanfelipe Great stay
Room had all I needed and the crew was always very helpful.
April 6, 2014
Rated 5.0 out of 5.0 by vette98 Another great stay!
Overall, excellent. Wish they could do better with breakfast eggs . 5-7 get together is really good though. Maybe that makes up for breakfast.
April 3, 2014
Rated 5.0 out of 5.0 by 12Dickie ease of checking in. Night clerk very curteous.
I would readily recommed this hotel to friends coming in from out of town.
March 18, 2014
Rated 5.0 out of 5.0 by Traveler0000025 Good Choice
Staff is very friendly and helpful. Rooms are very clean and updated.
March 16, 2014
Rated 5.0 out of 5.0 by Coach Hench Front Desk - great customer service
The people at the front desk (and I wish I could remember all their names) were wonderful. They made my stay very enjoyable and went out of their way to accommodate a small pizza party for our youth hockey team. This is the second time I have stayed there and both times the front desk has been a resource for great places to eat, places to visit, and made the stay that much more enjoyable.
March 13, 2014
Rated 3.0 out of 5.0 by No WiFi Not as good
Mattresses are below quality for a modern hotel. More money spent on style than comfort if being honest.
WiFi is NOT high speed unless 3-4 people in the entire hotel max are using them. They by a small amount of bandwidth (what makes Internet fast) but when you have several people using it it's slow. I'm sorry but no one else in the hotel is paying for my room. I am billed for my own room with high speed and am not getting it. It's wrong to advertise that. So disappointed in ING at this location.
March 13, 2014
Rated 5.0 out of 5.0 by JohnAnita Recommended place to stay
Top of the line HIE. Exceptionally accomodating staff. Friendly. Great location.
March 9, 2014
Rated 5.0 out of 5.0 by Lars2013 Exceptional Staff
This particular Holiday Inn Express is my favorite - not because it is on the beach, golf course, or mountain resort. The staff makes this a "first choice" when going to the Charleston area. That is saying a lot based on the number of nights I spend on the road (Platinum).
February 24, 2014
Rated 5.0 out of 5.0 by maddie0114 lovely room
The check in staff was courteous and efficient. The room was really comfortable, the bed and pillows and covers were awesome, I slept like a baby.......spent two nights.
February 13, 2014
Rated 5.0 out of 5.0 by EA777 A nice Holiday stay
We stayed at this hotel and parked our car for a cruise. The staff was very friendly and the room like new. We would like to especially thank Shiquior Wallace for a fantastic welcome. She made feel like you were entering her home and was welcome. Great job.
February 1, 2014
Rated 5.0 out of 5.0 by Trent2 You have a very nice and clean hotel. Enjoyed my stay.
It was my first time staying at a Holiday Inn Express in about 20 years. I was surprise at the comfort and the service. Cleanses is the first thing I look for when I choice a hotel and I found it there. The children were excited about the pancake maker. They thought it was the best thing in the hotel and they enjoyed the pancakes, I will visited again .
January 30, 2014
Rated 5.0 out of 5.0 by dfw0824 BUSINESS MEETING IN NORTH CHARLESTON
glad to see Joe back! Always have a good expereince at this H I. I left my hair dryer in my room and they found it and kept it for me. never thourgh otherwise. Staff very friendly.
I will keep coming backl!
January 25, 2014
Rated 5.0 out of 5.0 by fiberjoe What a great stop in Charleston
I enjoyed my stay here in North Charleston, with shopping and restaurants so close. The staff are the best I've seen.
January 7, 2014
Rated 5.0 out of 5.0 by Ladybug74 TRULY HOSPITABLE!!
My grandfather passed away on Christmas Eve, so I drove down from Wilmington, DE to attend his memorial service. Your wonderful staff was able to accommodate us with an unusually early check-in with no hesitation and offered great service. Considering the circumstances of the visit, this made our trip stress free, which allowed us to focus on the reason we were there. We enjoyed a yummy complimentary breakfast before hitting the highway again. I've been to many hotels, and have NEVER been given the opportunity to check-in early after a long drive. I WILL NEVER FORGET THIS EXPERIENCE, AND WILL ALWAYS RECOMMEND THIS HOTEL TO OTHERS BECAUSE OF IT. The next time I am in the Charleston area, and need a hotel, this will be my FIRST choice. THANK YOU!!
January 2, 2014
Rated 5.0 out of 5.0 by cali9605 Great hotel and price
I had booked this hotel last minute based on the price we could afford and found that it was the same hotel we had stayed in 2010 when we came to Charleston for New Years. We had a very pleasant experience and affordable rate back in 2010 and experienced the same great service, comfort and price again this time. If you don't mind the short 20 minute drive to the downtown/historic district, this hotel offers great service, comfortable beds and clean rooms. The continental breakfast could improve but the rest is worth the stay!
January 1, 2014
Rated 5.0 out of 5.0 by Terri1977 Great service from front desk staff.
When checking into this hotel, the front desk clerk was extremely friendly. Our room was comfortable and very clean. Nice selection for breakfast.
January 1, 2014
Rated 5.0 out of 5.0 by DEE56 GREAT HOTEL!!
Great hotel, clean, comfortable bed, and the staff was great. Complimentary breakfast would have been fantastic if it was hot. Hotel is located near highway, and other great restaurants. Plan to stay there again.
January 1, 2014
Rated 5.0 out of 5.0 by heiko 45 Excellent experience
We have never been to more cleaner hotel in our travels. there were absolutely no discrepancies. I would recommend this property to the undercover boss. thanks for memorable stay.
December 31, 2013
Rated 5.0 out of 5.0 by Cassidy2 Easy On/Off to I26
Great breakfast with real hot food.
Close to everything.
December 31, 2013
Rated 4.0 out of 5.0 by Ctrain Nice location
Walking distance from restaurants. Easy driving distance and access to highway for entertainment
December 21, 2013
Rated 5.0 out of 5.0 by Angelfase Very comfortable and friendly staff
I really enjoy my stay. It was very clean and my bed was very comfortable. The location is convenient to shopping and dinning and I would recommend staying here.
December 13, 2013
Rated 5.0 out of 5.0 by Juliana1963 Front Desk
We arrived early afternoon on Thanksgiving day. The young lady at the front desk (I wish I had her name) was very friendly and efficient.
We asked her for recommendations for a place to find a traditional Thanksgiving dinner, and she handed us a print out of all the local restaurants that were open and serving dinner that day. She went so far as to give her personal suggestions based on our criteria.
When we returned from a great dinner and some exploring of the area, she was gone for the day. However, she had passed the message on to the next person working the desk that we still needed to pick up our 'goodies' (water and treats).
Her customer service was exceptional!
Our stay was wonderful- thank you for being part of our special Thanksgiving weekend.
December 10, 2013
Rated 5.0 out of 5.0 jomeralli
Shaquaia (sp) is the best public relations you have on staff. She is engaging and very friendly and Always ready to help in any way she can. Location is perfect for most everything. Hotel is immaculate. Breakfast hot and tasty. We stay here frequently and have always been pleased.
November 27, 2013
Rated 5.0 out of 5.0 by fiberjoe great place to work and close to everything
this property is great especially around shopping season. Cheryl and her staff are just great!
November 26, 2013
Rated 5.0 out of 5.0 by joebob33 Comfortable bed and great service.
slow to post points
great room and clean, nice location
November 19, 2013
Rated 5.0 out of 5.0 by StevieBee55 Good First Impression
This was our first trip to Charleston. The HIE did not disappoint! Staff was amazing--very friendly and helpful. Room was comfortable and breakfast options delicious.
November 19, 2013
Rated 5.0 out of 5.0 by Charleston2016 home away from home
We love staying at this location when visiting our son at the College of Charleston
November 1, 2013
Rated 5.0 out of 5.0 by Jadoca Great Inn
We spent five nights in your North Charleston, SC inn which was a pleasure after spending four nights at a Hampton Inn in Elmsford, NY where they didn't have a single dresser in any of their rooms. Not much fun living out of our suitcases for four days. We have stayed at your inn in the past and have always had a great experience. About an hour or so after we checked out we realized that we had left our digital SLR camera on the dresser behind the TV (put it there so that our great-grandson wouldn't play with it when he visited us#. We called the hotel and while I was on the phone Cathy #I believe that was her name) contacted housekeeping. They found our camera and took it to the front desk where Cathy held it until we returned that day to get it. We are grateful that your staff is so honest and helpful.
Since we have family in the area we will be returning.
October 30, 2013