Rated 4.0 out of 5 by 159
Rated 5.0 out of 5.0 by Mary217 Great experience
We thoroughly enjoyed our stay at the Holiday Inn Ecorss. The front desk staff was extremely pleasant and accommodating. We had a small issue with our tv and the maintenance person was in our room in less than 5 minutes and able to fix the problem in seconds. He was also friendly and polite.
The room was very comfortable and clean. No complaints.... Nice place to stay!
August 27, 2014
Rated 5.0 out of 5.0 by Fred1st Amazing Customer Service
Sam and Miranda,
You are the epitome of hospitality. Thank you for the natural care you put into something as simple as greeting your customers. As for me, directly, Thank you for making me feel like a red carpet guest every time I see you. The young man that makes the tea can't imagine what that means you've worked so hard in 90 to 100 degree heat or rain. All of you take so much pride in the little things, and that is what makes the Summerville Holiday Inn Express the best hotel in Summerville. No amount of money could reward you for that kind of service. I hope that this review is read and will help to get you the recognition you truly deserve. Thank you, thank you, thank you!
August 23, 2014
Rated 5.0 out of 5.0 by Appy No Pets Please
When requesting to have a room that pets had not been in the staff was very good to take care of my needs. My allergies are a problem around pets. I appreciate the staff taking care of me.
August 21, 2014
Rated 5.0 out of 5.0 by Lone Ranger23 Adjusting Comfort level of bed
During my stay I found the mattress of the bed to be pretty firm so I had a hard time falling asleep. Everything else was great in the room and on the property
August 14, 2014
Rated 5.0 out of 5.0 by bonnie0363 Comfortable rooms and great service
Nice stay, enjoyed it. Was close to stores and there was a pub on the corner within walking distance. Pool area was clean as well as the pool. Not noisy and we slept well.
August 14, 2014
Rated 5.0 out of 5.0 by MDL123 Friendly staff and comfortable beds
Extremely friendly staff and a pleasure to talk with at check in/out. Room A/C was cool and we sleep very well!
August 13, 2014
Rated 5.0 out of 5.0 by dgc6999 relaxed atmosphere
always my first choice reservations are quick and easy just a good place to stay
August 12, 2014
Rated 5.0 out of 5.0 by WTCJr Great family environment
My wife and I travel to Summerville, SC several times a year to see our kids and grandchildren. The Holiday Inn Express is an excellent place for all of us to meet up.
August 7, 2014
Rated 5.0 out of 5.0 by ATA Blackbelt Wonderful Hotel!
Great location near Charleston. Clean rooms and very comfortable bed. Friendly and helpful staff. Good value! I would stay at this hotel any time! Be sure to enjoy some of the local restaurants nearby. This is a great hotel!
August 7, 2014
Rated 5.0 out of 5.0 by Teacher & Firefighter New Favorite Summerville hotel
We have discovered a new favorite Summerville Hotel, after trying most in the area. We stayed last month using our points and were so impressed that this month we chose this property again. The front desk warmly greeted us as Rewards Club members. The room was clean and bathroom was large (it was 'accessible'). I really appreciate the power strip on the side of the desk for phone and camera chargers. The breakfast area is open and spacious. But our most positive observation was the dog dishes in the entryway and the sign greeting pets.
August 1, 2014
Rated 3.0 out of 5.0 a night not to remember
great area to stay 'ok hotel but no internet working properlly
July 30, 2014
Rated 5.0 out of 5.0 by LadyDiana Comfortable and convenient
Great comfortable stay and so conveniently located right off the freeway and close to many great restaurants.
Front desk staff was very friendly and accommodating of my requests.
I'll definitely stay here again when I am in the area.
July 27, 2014
Rated 3.0 out of 5.0 by Kestrel57 Ok stay and nice place to stay when traveling with pets.
Good location in Summerville. Good exercise room. Comfortable beds. Quiet unless you are on the first floor. Very noisy during the week, if your room is on the ground floor.
The hotel could use some improvement in housekeeping standards and the breakfast area. Breakfast items are skimpy at times and the food area can get messy. Lack of attention by the breakfast staff is the reason I don't enjoy having breakfast at this HIE.
Our room wasn't cleaned completely during our stay and we lacked enough towels each day. No towels were brought to us when requested the first morning. The next two days, not enough towels were provided and we had to go to the front desk to get more each time.
At check-in at 4:15, no rooms were ready and several guests were waiting for their rooms.
They do allow pets, but don't let you leave them in the room when you go out. I can understand this policy, but find it an unusual policy. Dogs can be crated and if they don't bark, I don't see what the issue is.
July 25, 2014
Rated 2.0 out of 5.0 by Mover12 Very Pet Friendly
Our pets were welcomed warmly by the staff we encountered at the hotel.
There were several people continually loitering in and around the hotel, however.
The furniture in the room was not very high quality, and the carpet smelled BAD!
We checked out a day early. It was a functional stay, but definitely NOT what I'd consider comfortable.
July 25, 2014
Rated 5.0 out of 5.0 by oolw Stay was great
Loved the area in Summerville,my first time in the area.
July 24, 2014
Rated 5.0 out of 5.0 by 1946granpop Excellent location quality service
This was an excellent location for our visit. Easy entrance and exit for interstate and local main roads. Many good restaurants close to site. Room was quiet, comfortable and clean. Room and breakfast were a good value.
July 23, 2014
Rated 5.0 out of 5.0 by Greatful Great service comfortable place
Very nice place and stay. We have been members for many years and would recommend staying at all Holiday Inn always.
July 21, 2014
Rated 2.0 out of 5.0 by No thanks123 Maybe the most disappointing hotel stay I have ever had.
Not sure if anything was actually really good about my two days at the Summerville HI Express. Well, maybe the cinnamon rolls. And actually, the staff was friendly and helpful. Just overall, not a place I will come back to.
From the minute I got to the elevator which actually wasn't working, until I left, there was problem after problem. Some things I reported, some I just ignored, some I just dealt with.
Put it this way, if you like a noises from the hallways coming inside your room, then this hotel is for you. If you like a humid, wet-feeling hotel, then this is it! If you like dirty carpeted floors, stained and scratched up furniture, and unvacuumed hallways, then please stay here. If you like a hotel that shows every bit of its age, then this is it.
I travel for a living and spend about 35% of the year in hotels of some kind. This may have been the worst.
July 20, 2014
Rated 2.0 out of 5.0 by BIRD72913 Expected better
Had better Holiday Inn Express at other locations. Disappointed with this one.
July 19, 2014
Rated 1.0 out of 5.0 by Poolguy127 Dirty and worn
Sorry that we stayed at this particular hotel. We have had good experiences at other Holiday Inn Express.
July 15, 2014
Rated 3.0 out of 5.0 by Tired..... Check-In Prolonged
Checked in after over 8 hours on the road. I had many heavy bags. I was assigned to a room that I found to have a huge fan in the center of the room drying the room.....I was then assigned a different room with the same problem...a large fan in the center of the room! Each time I had to report back to the front desk. The third room was fine....by then I was utterly exhausted and very disappointed in my reception.
July 12, 2014
Rated 5.0 out of 5.0 by Marathon Michael grst location
location awesome for our vacation
close to Charleston, SC
would suggest this location.
easy to find and good selection of places to eat and shop
July 12, 2014
Rated 5.0 out of 5.0 by JARNOLD15 4th of July
Clean rooms, good a/c, hot breakfast each day and terrific pool made for a great 4th of July weekend!
July 10, 2014
Rated 5.0 out of 5.0 by 1PatsFan Comfort
I found the receptionist to be genuinely friendly. The location is close to many businesses. The hotel is well kept.
July 8, 2014
Rated 2.0 out of 5.0 by DThomas Worst 4 of July due to the service of the staff
Staff was rude, substance on the iron messed up my husband shorts, when another I requested another iron it took 45mins and then the staff said it’s the 4 of July we’re busy. Air did not work properly and front desk Tawny was rude and unapologetic for all my concerns. I requested a manager and Tawny said he was not available and he never addressed my issues . I will never stay at this hotel AGAIN!!!
July 7, 2014
Rated 4.0 out of 5.0 by Donna2010 Comfy Beds! Good Breakfast!
Enjoyed our stay. Could have used a little more water pressure but it all worked out
July 3, 2014
Rated 4.0 out of 5.0 by keith14 Comfortable and affordable
I stay here on average 25 times a year. Its always clean! I haven't had a bit of problems since i've started staying here over the last 3 years. Great staff and service!
June 30, 2014
Rated 4.0 out of 5.0 by John S Excellent staff and great value for the dollar
Very nice Hotel, close to everything, Great Staff and Very Good Breakfast
June 28, 2014
Rated 5.0 out of 5.0 by n2blues Great Hotel
We were very pleased with our stay at the Holiday Inn Express Hotel of Summerville.
June 26, 2014
Rated 4.0 out of 5.0 by gg61 nice hotel and convient
we stayed in Summerville for three days at the holiday inn express .the room was very clean the staff helpful and the breakfast was very enjoyable.
June 25, 2014