Rated 4.7 out of 5 by 39
Rated 4.0 out of 5.0 by amom5 We Love Room
The Staff is very nice They make your feel confortable Room was a little noisey fist night but much better next nights. Some people dont care if they make noise. Its not hotels fault
February 28, 2014
Rated 5.0 out of 5.0 by Stoney12 Great Weekend
We got a lot for the money. The room was so nice and very clean and the breakfast was very tasteful. The beds are very comfortable, I wish I had gotten the name of the mattress they use for my new apartment. The pool and gym was a plus and they were very nice and clean as well. The staff was very friendly...I will be back again.
February 14, 2014
Rated 5.0 out of 5.0 by Alan1960 Great Experience
My wife and I were in town for a family event and in between we had some down time. The room we had (a one bedroom suite) was comfortable, clean and the staff was great. We enjoyed breakfast there each day( scrambled eggs could have been harder) and had no issues or complaints.
Will be back again as we have family in the area.
January 2, 2014
Rated 5.0 out of 5.0 by MapleView We love this Hotel!!
We stayed here in Christmas Eve and Christmas night while visiting relatives in both Novi and Commerce Twp. Very conveniently located for us. The facility is great--- they think of everything! Wish we could stay at a place like this EVERY time we travel! You spoil us for anywhere else!!!!!
December 29, 2013
Rated 3.0 out of 5.0 by Amyy Very Clean hotel
I started staying at this property the 1st weekend of November and stayed all but, 1 weekend until December 7, 2013 because it was the nicest property to stay at while my daughter was in a hospital in the area. When I arrived though on december 7 I had the rudest front desk person check me in. No, hi how are you today? or recognized for being an ihg reward member. I always requested a room by the pool and I understand this isn't always accomodating, but, when notified I was given an upgrade I was happy to be placed in a 1 bedroom suite. Until I realized being upgraded meant being placed way on the other side of the hotel. I asked when a room by the pool would be available she avoided the question and handed me the keys. Here I payed all this money and the kids only got to swim once because of this. To make matters worse, the same lady was working upon checkout, again very rude, To busy looking at things on the computer to order with someone I have noticed to become a long term guest. Again, no have a nice day or anything. This is a first at this hotel and it made me feel really unwelcomed.
December 19, 2013
Rated 5.0 out of 5.0 by RkDresl Staff was amazing!! (Leann)
We stay here about 7 or 8 times a year!! It's our favorite! The staff was exceptionally amazing! I believe LeAnn was the name of the front desk clerk and she could not have been anymore helpful & kind! Everything was so clean and quiet! We had a wonderful time!
December 16, 2013
Rated 5.0 out of 5.0 by IHGPlatinum33 Awesome stay experience
Stay at this property was "first class" from the location, to the friendly and courteous staff, to the spacious room and amenities. My only regret was I was only there for one night, I shall return.
Well done SB Novi location, you should be proud of your efforts.
November 19, 2013
Rated 5.0 out of 5.0 by Langsl Great location
We stayed here the month before and enjoyed it so much we returned. We will continue to stay at Staybridge when we are in the Detroit area. It is one of the nicest hotels we have stayed in!
November 13, 2013