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Rated 4.5 out of 5 by 12 reviewers.
Rated 4.0 out of 5.0 by Very nice facility, however This is my 4th trip through this Staybridge, and as usual the grounds, facility were in excellent condition, clean, quiet. The breakfast room is delightful and I love being able to use real dishes! Food by the way was very good also. However, and this is one persons opinion. Your front desk folks are you front line. I realize I live in the south, but I must say that I'm not sure about the welcoming attitude. Rolling eyes, sighs, and an attitude of get it done, move on. A smile would be nice. Not to say all of the front desk staff, but some. Thank you and thank you for asking June 8, 2013
Rated 5.0 out of 5.0 by Very nice room and amenities. The evening snack and breakfast were very, very good. I thought the coffee in the lobby was really good, better than the packets in the room. I wish I had taken the time to go to the swimming pool area. It looked very inviting. Maybe next time. May 21, 2013
Rated 5.0 out of 5.0 by It was a wonderful stay. This was the first time we stayed at a Staybridge Suites Hotel. It was an excellent room. The decor was modern and beautiful, the room was clean, and we were impressed with all the appliances and small amenities that were provided in the fully equipped kitchen. The room had two flat screen TVs; one in the living room and one in the bedroom. Our room felt spacious and comfortable. It was nice to have free wifi as well. In fact, the entire hotel was warm and welcoming. The main sitting area faced a courtyard with lots of natural light,. There was a double sided glass fireplace in the main lobby area. There were several different common areas including a large eating area, separate living room, business office with new computers and printers, a large spacious laundry room and an adequately equipped fitness facility. It was an extra bonus that we received a delicious hot breakfast buffet every morning, including a waffle maker, fresh fruit, and even a Japanese breakfast option, which we absolutely loved. Our short visit to the Novi area truly felt comfortable like a home away from home. Thank you for a wonderful stay. April 28, 2013
Rated 5.0 out of 5.0 by friendly, great room Great room, very clean, very friendly staff. Excellent breakfast and a nice lite evening presentation of food! We used the motel for its location to the hospital, but after the service we received there we would look for a Staybridge Suites it would be excellent for family travel! thank you for making our stay pleasent.. April 25, 2013
Rated 2.0 out of 5.0 by Hopefully, an isolated incident... We stayed at this hotel a couple of weeks ago, and had stayed here three time prior to this visit. The first room my family of five was put in smelled awful of smoke, after calling the front desk for a new room she mentioned that housekeeping tried to get the smell out but wasn't successful... ummm...maybe don't try to put a guest (especially with kids) into it until it is cleaned?!?! The second room she put us in was handicapped accessible..which means there was no bar to eat at (we had just picked up dinner to eat in the room), no chair to sit in (there are five of us, and we can't fit on the couch) and no closets. Again, with a family, it's difficult to find places for all our stuff for the night. We were pretty disappointed in the overall stay. As the title reads, I hope this is an isolated incident as we typically were very happy with this establishment and brand. March 31, 2013
Rated 5.0 out of 5.0 by Always A Pleasure We stay here all the time! It's always clean & we are never disappointed!! Once again a positive experience! February 18, 2013
Rated 5.0 out of 5.0 Staybridge - Novi This was my third stay at this hotel. It is one of my favorites anywhere. Just very, very impressive. The breakfast was outstanding! February 15, 2013
Rated 4.0 out of 5.0 by Poor house keeping Twice I had poor house keeping service - dirty sink, drity toilet bowl. February 15, 2013
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