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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.6

    based on 141 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    141reviews

    • 5 Stars
      107
    • 4 Stars
      23
    • 3 Stars
      5
    • 2 Stars
      2
    • 1 Stars
      4

    Y-12

    By

    August 02, 2015

    Access to this location is primarily through the Outback Steakhouse parking lot - you can't enter via the next-door center - gate is now locked.
    Staff was very helpful and friendly during visit and helped with directions to nearby stores (K-mart in walking distance).

    Breakfast is a full offering, and the Social is as well - enjoy.

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    I will always stay here when I am in Oak Ridge!

    By

    July 28, 2015

    club

    Love this place. They were amazing and made you feel at home. Great breakfast and dinner with beer. I left my ipad in the room and they called me as soon as they had found it and I was lucky still in town. Great place!!

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    Terrible furniture. Very uncomfortable.

    By

    July 19, 2015

    Nice hotel. Nice staff. Good food. Nice room. You've done so much, so well. But you ruin it all by putting that terrible, uncomfortable furniture in the room.

    Posted byCustomerCare
    August 02, 2015
    Dear JDB050251, Thank you very much for posting a candid feedback for our hotel. We are glad to know that you appreciated the overall condition of our hotel and staff service. However, please accept our sincere apology for the inconvenience you experienced with the furniture inside the room during your stay. Rest assured, your comments will be shared with our management team for further review. Once again, we appreciate the feedback and we hope to get another chance to accommodate you again in the future. Regards, Mike F. Case Manager IHGCare
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    Seeing Aunt Margaret

    By

    July 18, 2015

    platinumelite

    We had a great stay is was really nice and the breakfast was yummy. Thanks to the cook

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    Excellent Hotel setting and great breakfast

    By

    July 07, 2015

    club

    This hotel had an excellent breakfast buffet each morning. The food was prepared very well and was presented very professionally. The dining area/ social area was large and inviting.
    The Tuesday, Wednesday , and Thursday evening snacks, were basically a meal. These activities allowed guests to meet and socialize.
    The staff were very friendly and efficient. The rooms were very clean.
    I highly recommend this hotel.

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    Comfort

    By

    July 04, 2015

    club

    Room was extremely comfortable and clean. Loved my stay

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    Front desk manager

    By

    June 29, 2015

    Very friendly you are losing a good employee. She greeted people took care of their needs and was helpful with surrounding areas. You need to try to find someone like her to replace her.

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    Good hotel, good location

    By

    June 29, 2015

    club

    Good hotel, excellent staff, and located in a convenient location. Breakfast and the social interaction were very good. Rooms were clean.

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    Clean and great service

    By

    June 23, 2015

    platinumelite

    This is a great place to stay if you are in the Oak Ridge area.

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    Comfortable Stay

    By

    June 22, 2015

    club

    Outstanding experience, the breakfast was more than I hoped for and the staff were terrific.

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    Outstanding Staff

    By

    June 22, 2015

    club

    Extremely comfortable and enjoyable stay while in Oak
    Ridge. I would definitely recommend this hotel in the future.

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    Great Experience

    By

    June 22, 2015

    club

    This is an excellent hotel to stay in. I highly recommend visiting the hotel restaurant if you are there during the week, you wont be disappointed.

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