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Rated 4.5 out of 5 by 46 reviewers.
Rated 5.0 out of 5.0 by Loved my stay Two week on the road and tis was my last stop great location very nice staff and very easy hotel to relax in. I would love to return June 21, 2014
Rated 5.0 out of 5.0 Hotel Excellent experience excellent room, very happy .................................................................................................................................................................................... June 17, 2014
Rated 5.0 out of 5.0 by Great staff and a convenient location I have had very good experiences staying at Staybridge Suites throughout the mid west. I have to say, this hotel did not disappoint. The accommodations were fresh and clean, the furniture was comfortable, no problems with sleep, and the kitchenette was very convenient. I have come to expect this from Staybridge Suites. What really makes this hotel a great place to stay is the staff. The front desk staff was very friendly and really made me feel welcomed. The breakfast staff were very pleasant and never neglected to ask if I needed anything else. The evening socials are fun. I enjoyed my stay and if I return to Oak Ridge, I will be staying here. June 17, 2014
Rated 5.0 out of 5.0 by Nice staff and service. Good value it was enjoyment to stay at this hotel. Love to stay the same place if return to the area. Keep up the good job. June 15, 2014
Rated 3.0 out of 5.0 by Clean room but not so great service The room was nice and clean but the customer service leaves a lot to be desired. June 11, 2014
Rated 5.0 out of 5.0 by First Time Stay This was the first time I have ever stayed at a Staybridge Suites. The room and service were excellent and I greatly enjoyed my stay. There were many food selections at breakfast and the staff was very attentive. Overall, it was a great visit and I will be back. June 9, 2014
Rated 4.0 out of 5.0 by Hard to find Nice hotel, but hard to find. The hotel sits behind a Steakhouse, with no sign on street. The entrance from the shopping center next door is also closed off. June 2, 2014
Rated 5.0 out of 5.0 by Very comfortable for families Stayed in a king suite. Two adults, toddler and a newborn. We were all very comfortable. Kitchen is really convenient. Free Laundry. Market next door. Restaurant walking distance. Indoor pool! And the staff are very friendly and accommodating. March 15, 2014
Rated 4.0 out of 5.0 by Staybridge Stay Room comfortable even i the cold weather. Prefer King beds over Queen, but none available. January 12, 2014
Rated 5.0 out of 5.0 by Feels like home :) I have stayed at this hotel since it opened and find that it is a well maintained property with friendly staff and clean rooms. I do not even look to stay at any other hotel in the area unless they are booked up which has happened a couple of times. Overall a great value. I was surprised that the hotel no longer has an agreement with the local health club as that is a huge bonus for me when I am staying there! Areas to consider to make it an even better option: better pillows-pillows are very mushy with no inbetween. A choice of firmness would be great! Lastly....recyling. The hotel does not recycle and that is a very important point for many hotels that I stay at. Considering the environment and choosing to reuse, recyle and reduce! December 30, 2013
Rated 5.0 out of 5.0 by BEST PLACE IN OAK RIDGE THIS IS A GREAT PLACE TO STAY WHEN IN OAK RIDGE OR EVEN WEST KNOXVILLE. THE STAFF IS HELPFUL, FRIENDLY (HELPED ME WRAP AND SHIP A PACKAGE), AND ALWAYS ON THE BALL. THE BREAKFAST AND QUICK (FREE) EVENING MEALS ARE GOOD AND PLENTIFUL. I HATE THAT KROGERS WILL NOT ALLOW YOU TURN IN AT THE LIGHT ON ILLINOIS AVENUE AND ACCESS THE PROPERTY BUT HOPEFULLY SOMEDAY THAT WILL CHANGE. I SIMPLY WILL NOT STAY ANYWHERE ELSE WHILE IN TOWN! December 12, 2013
Rated 5.0 out of 5.0 by Loved it!! Very nice condo style room that gives you the feeling of home! The social time in the evening is nice too! December 9, 2013
Rated 5.0 out of 5.0 by Great service wonderful room! I stayed in Oak Ridge at Staybridge Suites because I participated in the half marathon held there. I was totally pleased and will definitely stay there again. December 4, 2013
Rated 2.0 out of 5.0 by Overall a fair stay, but... The AC and the fridge are very loud especially in the late night. My wife and I have been waken up several times due to the sudden start of the compressors. The first morning we are out of bot water until around noon due to a frozen pipe according to the lady at the frontdesk. Other than that, I like the complimentary breakfast, the indoor swimming pool and the overall value of the room. December 2, 2013
Rated 5.0 out of 5.0 by Great stay This is the second time I have stayed at this Staybridge Suites. Again I had a great stay. The room was clean and comfortable. Plenty of room. I highly recommend staying here. November 21, 2013
Rated 5.0 out of 5.0 by Folks at Oak Ridge TN location become like family I stayed at the Oak Ridge TN location from June until October and the staff could not have been more helpful or welcoming! There was no one I met that I could say anything really negative about during my stay. If I find myself working in that area again, I'll will definitely hit up this hotel again. October 4, 2013
Rated 5.0 out of 5.0 by Great place to stay! I love this place. Staff is fantastic. I usually get in really late, 2:00 a.m. and the night staff is ready and waiting to get me into my room and make sure that all is well. I also like the Wednesday night entertainment with Chris and friend(s) on guitar. Keep up the good work, hope to be there again soon. September 29, 2013
Rated 5.0 out of 5.0 by loved it once we found our way there Very nice hotel!! Bed was comfy, room was very clean, staff helpful and nice! Only complaint is that although we could see the property from the street, there was no sign telling where to turn in. Didn't get to use amenities as we were only there for one hight, but would definitley stay there again! August 1, 2013
Rated 5.0 out of 5.0 by Beautiful and clean room Our experience was wonderful. Service and accommodations were amazing. Would highly recommend the Staybridge in Oak Ridge,TN. July 27, 2013
Rated 4.0 out of 5.0 by Convenient in the area If you have business in the Oak Ridge, West Knoxville area, this is a good value for the money. July 20, 2013
Rated 5.0 out of 5.0 by Best Stay Ever This was by far one of the best Hotels I Have ever stayed in!!! I would recommend anyone going to Oak Ridge TN Stay There! The Staff was amazing and took care of me so well! The Best Place Ever!!!!!!!! July 5, 2013
Rated 1.0 out of 5.0 by barking dog and missing night clerk Most of the staff were beyond wonderful. The desk person at the 7pm shift was no where to be found for 25 + minutes one night. Other than her everyone went above and beyond. For three nights from when I arrived after 5 pm to almost 8 pm a room full of dogs would bark and bark until owners returned. June 20, 2013
Rated 5.0 out of 5.0 by 1ST time but not the last Stayed for three nights during a business trip. Staff were very friendly and helpful. The dinner provided Tuesday through Thursday was nice but the beer was icing on the cake. June 5, 2013
Rated 5.0 out of 5.0 by great service The person at the front desk was very friendly and helpful. Our room was clean and comfortable. May 23, 2013
Rated 5.0 out of 5.0 by Great stay--Again. Exceeded expectations. Breakfast was ready early a couple of mornings and was especially helpful to me. Thanks, See you later this month. April 2, 2013
Rated 1.0 out of 5.0 by Poor customer service Upon trying to check out early I was told that I was to be charged for a second night despite checking out at 2:30 pm. I have stayed at numerous IHG hotels and have never been charged for a night I didn't stay. The staff was very rigid in sticking to their policy. I will not be staying at this hotel again. January 15, 2013
Rated 5.0 out of 5.0 by lone traveler As a woman traveling alone I appreciated the care they had taken in having my room on 1st floor as requested close to the front desk.. I was immediately treated to snacks and drinks as a priority member. I had traveled over 500 miles and was so delighted with the soup and salad bar they furnished to all guests that evening and I did not have to leave to go for food. The breakfast was great with anything u could possibly want... the room was so nice and large...what a fabulous place to stay. I go to knoxville several times a year and I will definitely be staying there from now on. wonderful staff January 5, 2013
Rated 5.0 out of 5.0 by good hotel very good hotel, would stay again! Freindly people & good clean acoomodations January 3, 2013
Rated 5.0 out of 5.0 by Stay Bridge Suites are the best My visit to Stay Bridge Suites was the best experience I have ever received. The staffs of Stay Bridge Suites were very customer service oriented and responded to my every request in a timely fashion. I will definitely visit Stay Bridge suites in the near future. December 12, 2012
Rated 5.0 out of 5.0 by excellent i have stayed in lots of hotels and this hotel is at the top of the list great staff, great service. will stay there again. December 12, 2012
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