Rated 4.3 out of 5 by 45
Rated 5.0 out of 5.0 by mommaruth Just like home feel!!
This hotel is extremely clean!! Food fresh and delicious! Spacious "commons" area. Clean laundry facility & FREE! Staff is EXCELLENT, friendly and go over the top for their guests. Would recommend this hotel to all my family!! Thumbs UP!!
June 9, 2013
Rated 2.0 out of 5.0 by tabamo51 Poor Customer Service and Needs updating
Overall this hotel did not meet our expectations. The hotel is in dire need of renovations or updates. The toilet got clogged up during our stay. The front desk didn't even ask or extend any help with the situation.
The patio was out of shape. In need of some attention. We requested for some towels and the desk clerk handed me some damp towels and asked me if it was dry enough.
The kitchen utensils were dusty and smelled like wax with oily feel to it. It seems like it was never cleaned.
June 9, 2013
Rated 4.0 out of 5.0 by lcmartin Always excellent
If there's a Staybridge in the area we're staying in...we will book a room there. I have never been disappointed in any of their locations. While the room décor of the Oakbrook location could improve (when compared with others we've stay in)...the service and smiles of the staff definitely made up for any flaws.
June 9, 2013
Rated 5.0 out of 5.0 by Sabina11 A great hotel
This hotel offered all the main amenities we needed at no extra cost: self parking, Internet, breakfast buffet and shuttle to train station (which we didn't need to use because driving to downtown Chicago was not bad. The room waveomfortable with a nicely equipped kitchen and two TVs. The neighborhood was nice and quiet. Great value for what it is offered. I would definitely recommend this place to my friends.
June 7, 2013
Rated 5.0 out of 5.0 by adrob Great place
I stay here often for business and it has become my home away from home. Staff is friendly, facilities are clean and comfortable. I would definitely recommend this property.
June 6, 2013
Rated 4.0 out of 5.0 by great09 Nice Extended stay
I was able to stay here for an extended 5 week stay while I began a new position at The Joint Commission. It was extremely nice to be so close and be able to make it "home" for that period of time. The front desk staff was awesome and helped with every question or need that I had. I had no qualms about security of my belongings, car or person. Thank you so much for everything!
May 30, 2013
Rated 5.0 out of 5.0 by MaestroG Room had wonderful window scenery
I had a very pleasant stay. The room had a wonderful window view of a pond. The breakfast was very good. The room was very cozy and provided a wonderful atmosphere. I'll definitely make another reservation soon.
May 24, 2013
Rated 4.0 out of 5.0 by Isa2013 home-like room and great location
Very nice property. Room was very nice and comfortable and the location was eexcellent. We would have given a perfect score on this visit if the customer service experience was better. Our check in and check out was very dry. This will not stop us from staying here again under a little better pricing.
May 18, 2013