Rated 4.5 out of 5 by 116
Rated 5.0 out of 5.0 by Marino upgrade Bfast Buffete please.....
Breakfast Buffet can be upgraded and needs variety, is every day the same which make me skip it one or 2 days per week.
An Omellette / panckakes station is not that expensive since you already pay for a cook to make the general buffet. With the station. he will earn extra money in tips....at 1-2 Usd per customer tips, I guess the cook will be quite interested. This way Crown Plaza will separate the Bfast service from a Holiday Inn express that does the Bfast buffete similar like yours.
Every Chicago Hotel should have a Sauna or Steam bath.....with 8 months of winter invites the guest to stay in.
June 30, 2014
Rated 5.0 out of 5.0 by Metzie Love this hotel
Love the modern lobby, restaurant, pool and exercise areas~ The room was very comfortable. Bed and pillows are super comfy!
June 30, 2014
Rated 4.0 out of 5.0 by SWayneL Good Local Hotel
This hotel is well positioned close to highways and business centers. the facilities is well maintained and the staff friendly.
June 28, 2014
Rated 5.0 out of 5.0 by KHOliver Love this place!!
I love this hotel! One of the best in the area! THE MOST fabulous pool too. Great overall hotel!
June 26, 2014
Rated 5.0 out of 5.0 by chicago1111 Very Satisfied.
We were very happy with everything about our stay.
June 24, 2014
Rated 5.0 out of 5.0 by jlbjohnson Great service and a very nice room
Comfortable sleeping and great service by staff. Nice restaurant and a warm big pool. Really happy to have stayed here on vacation.
June 23, 2014
Rated 5.0 out of 5.0 by Average Guy on the Street Home Away From Home
Super Accomodations, Staff Were Over The Top With Courtesy, Responsivity, Cordiality, Friendliness.
June 19, 2014
Rated 4.0 out of 5.0 by Joey21 good hotel
air conditioning needs updating did not cool room. Plus dinner menu not up to par.
June 8, 2014
Rated 3.0 out of 5.0 by delo maid service
i couldn't understand why no one came to clean our room till after 4pm. there were others in our party whose room was cleaned much earlier. i didn't ask about the delay, was pretty tired after an early day. i just expected that rooms would have been cleaned by early afternoon.
June 6, 2014
Rated 5.0 out of 5.0 by Senior Lady Comfortable room and great service.
I experienced a pleasant and efficient stay. I would recommend the Crowne Plaza to my friends and family.
June 4, 2014
Rated 4.0 out of 5.0 by Savvy Traveler Overall, good value
Very friendly staff; comfortable bed; nice bar. Limited room service offerings; small, cramped fitness center
June 4, 2014
Rated 5.0 out of 5.0 by Gallo41 Great hotel value
Everything about this hotel is excellent. Probably the best hotel and value that I have ever had. Have stayed here two times over four years and it has remained consistent in all respects. The dining room is also a plus and a good value.
June 2, 2014
Rated 5.0 out of 5.0 by Surveyor1 Clean and comfortable room
Clean room, comfortable bed, friendly staff. I would recommend this hotel to anyone staying in the area.
June 2, 2014
Rated 5.0 out of 5.0 by Will1958 Comfortable Hotel with great restaurant
Simple, clean, comfortable hotel with courteous and helpful staff. Restaurant was not only convenient but had great food!
May 28, 2014
Rated 4.0 out of 5.0 by Jofinni Business stay
Room was a good size, bed was very comfortable. The hotel was clean and safe which is very important. Very little hall or door slamming noise.
May 28, 2014
Rated 2.0 out of 5.0 by Judy K Hit on wrong week-end
Unfortunately, we came on the very wrong week-end. Power went out. TV was out over 24 hours. A/c out. Elevators out. Staff didn't know anything going on at all. It was stressful. Kitchen slow.
May 15, 2014
Rated 5.0 out of 5.0 by AER42 Great Experience
We arrived late Monday evening and were greeted by Mike. We had some uncertain plans with our daughter, but he provided guidance on how we could be accommodated and meet all of our timelines. In the morning, the staff in the dining room was also most accommodating, providing excellent service and helping out with takeout service for our daughter. It was all beyond expectations. Will certainly return when the next opportunity presents itself.
April 27, 2014
Rated 5.0 out of 5.0 by Hot toddy great
grey stay all around. Enjoyed everything about the property.
April 22, 2014
Rated 5.0 out of 5.0 by happy days 87 Excellent experience
My daughter and I came to Glen Ellyn for a quick 3 night stay - we enjoyed a great dinner at the restaurant in the hotel the first night. Our waiter gave us clear instructions on taking the train into Chicago the next morning, which we were able to arrange for a ride to the train station from the hotel with Cassie at the front desk. We had a great time in the city and then a call to Cassie as we were ready to leave Chicago on the train and when we arrived back at the train station our ride to the hotel had just pulled up. We couldn't have asked for anything more. We asked for recommendations for deep dish pizza and enjoyed another amazing meal. I will recommend this hotel to family and friends for years to come.
April 13, 2014
Rated 5.0 out of 5.0 by Hissamenes Great Service
Nice, quiet, clean comfortable room. Comfy bed, I actually managed to sleep well during our stay (unusual for me).
Breakfast was included in our stay. The food was very good and the staff helpful and informative. The breakfast waiter was particularly helpful with directions and places for cheap parking in and around Chicago. I would definitely consider staying here again.
April 11, 2014
Rated 5.0 out of 5.0 by Darlene51 Great job on the Geography Bee dinner
My Grandson was in the Geography Bee and our experience was hreat thanks to your staff!! Our room was great ! Thank You !!
April 8, 2014
Rated 5.0 out of 5.0 by dblack334 Nice place to stay
The hotel was surprising nice looking with a very responsive and polite staff. The entire place is very clean, modern with every amenity you could ask for. The free breakfast was delicious, and the happy hour drinks cold and refreshing!! Would definitely stay again when I'm in town.
April 8, 2014
Rated 5.0 out of 5.0 by WillR Great extras
Lived the spa like body spray and sleep lotion. enjoyed the wine and appetizers.
April 8, 2014
Rated 5.0 out of 5.0 by Micmouse Great service
Very nice, will stay again. Close to many attractions.
March 18, 2014
Rated 5.0 out of 5.0 by Excellent Staff Exceptional Service
We stayed here for a wedding. The banquet manager, Joyce, went above and beyond to make sure we had everything we needed to have a wonderful time with family and friends. A hospitality room was reserved and dinner was catered by the restaurant. The front desk staff, the sales department and banquet staff were all very attentive and helpful.
The outside of the hotel looks a little dated and rundown, but they have remodeled inside. The lobby is small so it makes the hotel appear small, but they have several meeting rooms available downstairs and to the back of lobby. The swimming pool is really large and nice for a hotel pool. The kids were thrilled that it had a "deep end"!
March 13, 2014
Rated 5.0 out of 5.0 by Pacfam Loved our stay
Rooms were clean and modern. The fact that we could bring our great Dane was a plus. And the value of the breakfast was outstanding and the service was top-notch would highly recommend this place.
March 7, 2014
Rated 5.0 out of 5.0 by nluv Good idea
Went to property to get away for the weekend. Was satisfied about all aspects of the property.
February 28, 2014
Rated 5.0 out of 5.0 by tigdog Great location and service excellent
I have just started staying at IHG brands after many years of staying at Marriott and Hilton. The price was right and it presented the best location for an early morning meeting!
I could not be happier! From check in to check out, my experience was great. The breakfast in the restaurant was wonderful! I wish I could have gotten in sooner the night before, so I could have enjoyed dinner here too! Clean room, nice atmosphere, quite, accommodating!
I will definitely stay here for my travels to the area!
Thank you for making my stay so nice!
February 20, 2014
Rated 5.0 out of 5.0 by Wheatonfam Favorite when in the area
When we visit our son at Wheaton College, we love to stay at the Crowne Plaza. It is convenient to Wheaton and has a shuttle available. The decor is modern, but uses natural materials to provide a calm, homey atmosphere. The staff is welcoming and the rooms are clean, comfortable, and fresh. The breakfast buffet is delicious with a good variety of foods offered and the coffee is great!
February 19, 2014
Rated 5.0 out of 5.0 by Clarke17 Great Staff
I really enjoyed my stay here. The room was neat and clean (with the exception of a small mark on the comforter and on one of the bath towels). I was greeted upon arrival and after check-in I was informed that I was the guest of the day, which entitled me to some freebies. The restaurant next door is nice, the meal combinations were a bit unique for my taste but I was able to come up with something that suited me for a reasonable price (Side Mac N' Cheese, fresh Green Beans and Grilled Chicken Breast). My only complaints were that the walls were a little thin #in the hotels defense my noisie neighbors were yelling so not much you can do about that# and the bed was a bit firm for my liking. I would definately recommend this hotel and would also stay here again. Thanks Mary and Cathy!
February 18, 2014