Rated 3.5 out of 5 by 251
Rated 4.0 out of 5.0 by idaellie excellent staff
Property is not exactly as advertised but it was acceptable The staff is wonderful, the property is a bit older and could use better beds
August 25, 2014
Rated 4.0 out of 5.0 by EBear20 Spacious room, quiet and nice.
Stayed for a seminar. Pool closed at 10PM, would have liked an 11PM close. Was charged for food at in house resteraunt that we never entered. Not cool !
August 21, 2014
Rated 1.0 out of 5.0 by The Nerd Traveler I won't stay here again, tried twice and it was unacceptable!
I have stayed at this hotel twice, one of the companies rents a ballroom so it makes it easier to stay in the hotel, no longer will that happen, there are several hotels that are around the corner that will now be getting my business. The sleeping rooms are unacceptable, they smell and the furniture is old. I will not stay here again and advise you to do the same. The company I work with rents a huge ballroom from this hotel and am working on having that changed.
Gym: no weights only treadmill, bike
Location: everything food wise is just to far to walk however they will take you to somewhere up to 5 miles, it's a pro and con
Recognition for IHG: save 10% on food at bar and they have good food. CON: there is nothing else at all you get for being an IHG member. I can go on however won't
August 20, 2014
Rated 3.0 out of 5.0 by trlmis Internet service
Very unstable wireless connection xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
August 20, 2014
Rated 4.0 out of 5.0 by johnnyboy628 Overall an good hotel
First room we checked into the light switch didn't work; building engineer came out and tried to fix it for us. Was very professional and moved us to a new room just a few doors down. Although the rooms were clean, the two different rooms had different pillows. Had to grab the large pillows from the first room since the second room had ultra small "mini" pillows; wouldn't of been comfortable at all. Also the room was very outdated. Furniture didn't match and was scuffed up in several visible places. TV was HD and flat screen so bonus there. Overall the property is really nice. Banquet hall food was very good. Property bar next to restaurant had very good pricing and service was excellent. As was the restaurant breakfast buffet. I'd recommend getting any room but the standard room, since it is not worth the price.
August 20, 2014
Rated 2.0 out of 5.0 by Jake41 Disappointing Holiday Inn
This must have been the oldest Holiday Inn hotel in operation.
Rooms are very old and seem dirty (specially carpets).
In addition to poor appearance, dated rooms, it was extremely loud due to the wedding reception and drunk people everywhere.
August 20, 2014
Rated 5.0 out of 5.0 by Business53 Business Travel
Nice hotel in a good location for food, entertainment and interstate access
August 15, 2014
Rated 2.0 out of 5.0 by long drive things need to improve
The vanity light kept going out. Like there was a short in it. The bathroom ceiling light was full of bugs. The ice maker was not working. Only one hot tub was working. The breakfast buffet was terrible the food was cold. The hard boiled eggs were green inside. Told them and they never removed them from the buffet.
August 14, 2014
Rated 3.0 out of 5.0 by LizB123 My Stay
Family room good size, clean and comfortable. Had no internet access as they were having technical difficulties. Our room door was left open by cleaning staff for an entire day. The interconnecting door to the other room was entered by another guest.
August 14, 2014
Rated 4.0 out of 5.0 by whoknows2026 Good Service but Over-Priced
The hotel has nice ammenities but over-priced. The room I had could use a re-model. Especially the bathroom.
Aside from the one outlet next to the sink, there were no electrical outlets available to charge cell phones, laptops, etc...
Also, there is no continental breakfast, just a restaurant with a breakfast bar. The breakfast bar is probably the best "deal" at $11.95 since if you order a la carte you will get up to this price pretty easily. So add another $15 to your stay each night so you can get breakfast.
August 11, 2014
Rated 4.0 out of 5.0 by Travelmouse convenient, with full amenities for price
A comfortable, convenient hotel with courteous staff. Easy access to I-55, restaurants etc.
August 11, 2014
Rated 5.0 out of 5.0 by g@206 Staff
As mentioned earlier, the saff at this facility were polite and personable. As we passed each and everyone, whether inside or outside, they smiled, nodded and asked if we were having a pleasant stay.
August 10, 2014
Rated 5.0 out of 5.0 by Comical0503 Excellent!
The location was excellent and the staff was equal in comparison!
August 9, 2014
Rated 1.0 out of 5.0 by Tortuga6 Outdated & Overpriced
Bad overall experience! Rooms were outdated, broken coffee maker, terrible water pressure and tub backed up, no tv reception on movie channels. WiFi was down, gave us free movie pass but again, no reception on movie channels. Useless! Rooms for the rest of our party were not ready and overpriced breakfast was not worth the ride down the elevator. I stayed in four different hotels over the last 2 weeks and the quality this establishment was terrible. NOT RECOMMENDED!
August 8, 2014
Rated 3.0 out of 5.0 by Mike1882 Disappointing
As a loyal Priority Club member for many years this is definitely not on my list of places to stay again. Used my points for the 2 night stay and felt i got treated differently because of that.
August 6, 2014
Rated 5.0 out of 5.0 by DRow Overall great place
Staff were helpful...rooms were comfortable and clean, pool was refreshing....restaurant was nice!!!
August 3, 2014
Rated 5.0 out of 5.0 by cccmary Comfortable bed
I would highly recommend this fly, park & stay hotel. Very nice service & the room with a great king size bed(better than we have at home!) was perfect. We didn't sign up for the free shuttle ahead of time but the desk understood our needs when we entered the lobby & asked if we needed a shuttle & provided it. I would recommend making the arrangements so there is no confusion.
July 30, 2014
Rated 5.0 out of 5.0 by my new home away from hom just as good as the last time.
second time to stay just as good as the first , the staff goes the extra mile to make sure your stay is good.
twyla, yvonna and ray made sure that you felt welcome and seen to it that your meals and service were to your expectations.
this will be on my a list to stay at in chi town.
July 29, 2014
Rated 4.0 out of 5.0 by Viajero50 My stay at Chicago
I enjoyed the hotel, very near to my destiny, very good shuttle service (drivers excellent), some of front desk employees were very nice other very tough, pool area was great for all whether, AC on the room very cold and difficult to manage. Restaurant service for breakfast was very good but not included in the fee.
July 29, 2014
Rated 5.0 out of 5.0 by Sly S. Great place
Stayed for 1 night before flying to Atlanta.
Restaurant is GREAT, excellent food, for great prices. Just remember -
1. Get a coupon for kids eat free
2. if you are Holiday inn member, you get 10% discount
we got a suite. Was spacious. beds were little short I think, but comfortable. Had a good rest. Would recommend to anyone.
July 27, 2014
Rated 4.0 out of 5.0 by Do me a Wedding
Very poor at check in not friendly showed my gold card was told it was no good there. So why have one!
July 27, 2014
Rated 1.0 out of 5.0 by Faivre05 Terrible customer service
Went to check in and asked for a cot because we had three children (teenagers) plus myself and husband. I was told that a cot wasn't allowed in that room because of fire hazard. So one of my children had to sleep on the floor. Was there for a wedding and the block of rooms weren't even near each other. Staff was very rude, told me the only way my child could have a bed was to book another room. Funny thing was, we were there for two nights and the staff the next day had no problem sending up a cot. Cold showers. Have never been so happy to leave a hotel!
July 26, 2014
Rated 4.0 out of 5.0 by my new home away from hom the staff was great
staff was great stayed at this place for about 35 days staff was very nice, facility is a dated and needs some work but i will stay again because of the staff, just needs a little work on the building.
July 24, 2014
Rated 1.0 out of 5.0 by Unrested Dated, noisy and transportation a must.
The rooms are very dated, right out of the 70's. That being said, if the rooms were quiet, the dated decor would not be a factor. Forget getting any rest at all in a first floor room. The upper floors are quieter, but still noisy.
The hotel advertises transportation to MDW airport. What they do not tell you is that this transportation only goes once per hour, at 40 minutes after the hour. This was not convenient for my large group and it costs us an additional $80 each way for taxis. There are newer, cleaner and comparably priced hotels, closer to MDW.
The restaurant and lounge on the property are both noisy, over priced and also dated. The food is marginal but acceptable.
The staff is friendly but severely limited in what they can provide given the restrictions of the facility itself, its location and its policies.
July 23, 2014
Rated 4.0 out of 5.0 by Guard01 Good distance from downtown fun
Despite construction on I55 the hotel was a short distance from all the citypass destinations and had a very resonable price. The staff were very good and the hotel was in good shape. People vary of course but I had rough time sleeping but cant complain about the quality of the room.
July 21, 2014
Rated 1.0 out of 5.0 by Blender5 Out dated, bed uncomfortable, staff clueless
Upon arrival with confirmation for two adults and two children we were given a handicap accessible room. This is not very convenient with small children that prefer a tub. Secondly the room did not contain enough towels, they knew ahead of time we had 4 persons. One lamp was not plugged in and we found an extension cord behind a bed that had broken wire. The front desk want to tape it back together, we refused and wanted maintenance to replace the cord so all appliances and lights would work. They did comply. After diner I went to get some ice. The ice bucket and lid was covered in Cheetos and or Dorito crumbs and grease. Went to front desk, received apology but they had no more ice buckets. I guess no one is smart enough at the front desk to go to an unoccupied room and grab another one, and yes, they had unoccupied rooms. Finally the same maintenance guy that brought us more towels and fixed the extension cord brought an ice bucket. Night two, maid service again shorted us on towels. Breakfast buffet, ran out of plates for a half hour, had to reuse your plate which I believe is against health code, but I may wrong. I would not recommend this hotel.
July 20, 2014
Rated 2.0 out of 5.0 by Treece1 my experiences
At this hotel for a business meeting. Cigarette smoke coming in from the air unit from outside. dirty bathtub, food serviced on plates that should have been thrown away.
July 19, 2014
Rated 4.0 out of 5.0 by Pete0616 Overall, good
Overall, pretty good hotel for the price and we enjoyed the stay. The facility was little old, doors were squeaky and elevator light doesn't work properly. Staff were friendly and helpful. They took care of the business in professional manner.
July 18, 2014
Rated 4.0 out of 5.0 by Terry16 Average Hotel and Service
During check-in, the desk clerks were helpful but not really friendly. We understand that check-in wasn't until 4:00. However, I was quite disappointed that an exception could not be made for my 88 year old mother who had traveled 2 1/2 hours to get to this location and was suffering from a migraine headache. She was turned away and told to come back at 4:00. Sadly, she went back out to her car and sat there until the hotel's check-in time.
Our room was clean and comfortable. While the room where we stayed did not have a musty/wet smell, we did notice it in some of the rooms of other family members.
We attended a wedding at this hotel. The room where the wedding was hosted was very nice. The food was good for a wedding meal. The dance floor was a very nice size and accommodated our group well.
July 17, 2014
Rated 5.0 out of 5.0 by Kaisersmom Great customer service
I enjoyed my 1 night stay but confused how the total changed because I went from a king to 2 double beds.
I manage a hotel and 2 beds and a king are the same price even
on a full house weekend. All in all it was a comfortable stay.
July 16, 2014