Rated 3.9 out of 5 by 86
Rated 5.0 out of 5.0 by Happyguy66 Great service
Always a smiling face to welcome me when I arrive and usually call me by name. Rooms are well maintained and comfortable
September 23, 2014
Rated 5.0 out of 5.0 by whocaresaboutnicknames Great place to stay
comfortable stay, breakfast was excellent, comfortable beds, mini fridge and microwave came in handy. overall a great stay
September 19, 2014
Rated 5.0 out of 5.0 by Betty75 Excellent
This was a very pleasant stay for us, quiet and staff were very nice. Breakfast is very good, anything you would want. I would definately stay here again and recommend it.
September 15, 2014
Rated 2.0 out of 5.0 by Donna Retired Hotel Visit
I stay at Holiday Inn Express Hotels frequently and just provided another review in August of this year, this experience was not pleasant at all. The room was not clean, the furniture old and pieces broken from it. The window was not just dirty but mud splattered on it with beer cans on roof that the window was above. Exact same eggs both mornings, no variety. I have stayed in this hotel one year earlier and this hotel has declined. Unhappy customer who would not recommend this hotel.
September 14, 2014
Rated 5.0 out of 5.0 by sm44ontario Great Stay
great breakfast included
September 11, 2014
Rated 3.0 out of 5.0 by MSASTEEL A bit disappointed.
I felt disappointed with this HIX because of a couple of little things - things I would not expect from Holiday Inn. For example, the dust ruffle had a big tear in it, I could not turn the AC up above 74 deg, but they wanted us to re-use our towels to conserve. If I could turn it up, it would have conserved at least a bit, but...It was too cold in the room for me with it on, so all I could do was turn it off. I could not prevent the shower from leaking on the floor because of the shower curtain. The hallway was very warm for some reason.
These are just some negatives that I would not expect from HIX, so I was a bit disappointed.
September 9, 2014
Rated 5.0 out of 5.0 by roxie168 great place
everything was great but the A/C wasnt working very good!!
September 9, 2014
Rated 4.0 out of 5.0 by Happy Daddy Free breakfast
Should have USB ports for charging mobile devices.
September 4, 2014
Rated 4.0 out of 5.0 by ajorz123 Confortable Stay but Pool could use some daily maintenance
Comfortable stay, but pool could use some maintenance - was very cloudy and did not smell of any chlorine which concerns me as it is a public space.
AC units and very loud and woke us up throughout the night.
Beds were comfortable, breakfast was good.
September 3, 2014
Rated 5.0 out of 5.0 by DGNJ Great Hospitality and Comfortable stay
Great Experience...Did a short i night stay. We recommend to others
August 30, 2014
Rated 4.0 out of 5.0 by T Glen Comfort in Milton
Clean and comfortable.
The Rooms are showing some signs of age but very clean and a good value overall.
I would stay here again.
August 29, 2014
Rated 5.0 out of 5.0 by notrequired Great value
Great stay, always clean and comfortable rooms and l will always return
August 23, 2014
Rated 5.0 out of 5.0 Very Comfortable and relaxing
Recommend the hotel!
Friendly Staff, quite and peaceful hotel.
August 20, 2014
Rated 4.0 out of 5.0 by axnjxsn August business/leisure trip
Flew in from Calgary and have stayed on numerous occasions at this IHG property. Beds are great, breakfast is good for a quick bite and the location to get to business or golf is fantastic.
August 19, 2014
Rated 4.0 out of 5.0 Holiday Inn
loved the room, staff, and location. Only had one issue which wasn't a deal breaker. The iron was missing from the room. they handled it accordingly.
August 8, 2014
Rated 5.0 out of 5.0 by MyDi Great service and what a room
We were very surprised at the room we were given. We had a sitting room, kitchenette, bathroom and separate bedroom. For the price we paid what a value. The staff was most accomondating to us ( I am partially handicapped), friendly, and funny. The pool was great.
We will come back.
August 6, 2014
Rated 5.0 out of 5.0 by RKCleve Great Venue !
Pleasantly surprised by the great room ! Loved the large hot tub. The room was quiet and the bed was very comfortable. !
August 5, 2014
Rated 4.0 out of 5.0 by Local233 Good Overall Stay
Very Friendly Staff, Good value, Ok internet, Reasonable Facilities,Pool, Gym, Etc.
Check your rooms for cleanliness when asking for early check in. If they are rushed it may not be cleaned properly.
August 5, 2014
Rated 4.0 out of 5.0 by Loree-50 Great Stay
Had a great stay, however, was not impressed with breakfast!
August 2, 2014
Rated 5.0 out of 5.0 by Angie123! Location
This hotel was central to many restaurants and activities for our soccer tournament.
July 24, 2014
Rated 5.0 out of 5.0 by Shaker2 Customer Service
Have stayed in this Hotel many times, staff have always been friendly and helpful. I would recommend this hotel.
July 23, 2014
Rated 2.0 out of 5.0 by Amanee1956 My stay
Everything is good except when I checked in I was told that they are full which they were not so was my status did not get upgraded to a room. Breakfast food with awful is dry meet and you can take the biscuit and throw it and it will put a hole in the wall.
July 20, 2014
Rated 5.0 out of 5.0 by Chad12 Excellent service
Help full staff good complementary hot break fast lots of choices. Most of them good review also some bad reviews that’s their own problems. Nice and clean hotel we stay again.
July 10, 2014
Rated 5.0 out of 5.0 by Chad12 Great service
Good location good customer service help full staff we will stay again.
July 8, 2014
Rated 2.0 out of 5.0 by rowan64 Expected better customer service
I arrived at the check-in time and went up to the 5th floor with our cart full of luggage only to find our room not ready. Went all the way back down with the luggage cart and all the staff said was "sorry". This happened to me 2 weeks prior at another HI Express and they showed excellent customer service by reducing my room rate and giving me free parking. I would have expected something from the Milton HI and was surprised when nothing was offered. It is not up to the customer to ask, I is up to the hotel to offer. Customer service is very important to me and because of this I will not recommend this hotel. The hot tub was also not working.
I am an IHG Rewards member
July 4, 2014
Rated 3.0 out of 5.0 by herc16 Noisy air
Air conditioning noisy - not defective - just old fashioned design that cannot be remedied without changing all units
July 4, 2014
Rated 5.0 out of 5.0 by Rose63 Great nights Stay
Enjoyed the evening and it was a great experience with the staff and guests.
July 3, 2014
Rated 5.0 out of 5.0 by papawolf Wedding
We were there for a wedding, the room was very nice, the breakfast could of been a little better of a selection of meat, especially for those that do not like sausages, waffles would also be nice. The beds gave us the best sleep that w have had in ages.
July 2, 2014
Rated 2.0 out of 5.0 by Weelington comfortable bed
Unhappy about the price of the room and the breakfast
I also think this survey is redundant
July 2, 2014
Rated 3.0 out of 5.0 by Frenchie001 Hot Lobby
It was hot the day we were there, beside our room the place was extremely hot. The AC was not working ....
June 25, 2014