Rated 4.2 out of 5 by 122
Rated 5.0 out of 5.0 by Dr_q75 Awosome hotel and excellent choice
This experience is unforgettable, the location is perfect and great just few steps from the Go station.
The Service are great, clean rooms and comfy. Very quite place to stay.
The staff are great from the reception, the breakfast Resturant and the housekeeping.
I would like to give special regards and thanks to Harry the hotel manager for what he did for me and my family, he's is a great man
More, I would like to thank holy , Robert , Sam in the reception for their effort to make my stay comfortable and unforgettable.
I will stay in this hotel for sure and will highly recommend it to my family and my friends
September 14, 2014
Rated 3.0 out of 5.0 by ErikO99 Wifi not stable and noisy AC
I stayed on Sep 8th and Sep 9th on the first floor
September 14, 2014
Rated 5.0 out of 5.0 by DanceMomma Great Hotel Great Location
Very spacious room and very quiet. Easy to access off of the QEW. Hotel staff very friendly and accommodating. Our stay was less than 24 hrs, but will definitely utilize this hotel again next year..
September 13, 2014
Rated 5.0 out of 5.0 by ghuculiak Very comfortable bed
Usually when I stay in hotels I don't get a good night sleep. But I found your bed very comfortable and relaxing and had a good sleep.
September 12, 2014
Rated 5.0 out of 5.0 by k-fries clean, comfortable
Clean comfortable room. A little bit noisy throughout the night from the poolside, courtyard area.
September 12, 2014
Rated 4.0 out of 5.0 by lacrossemom26 Convenient
The location of the hotel is very convenient right off the highway with many amenities within walking distance. Always clean, hotel staff very accommodating to large groups - especially the night manager. Rooms are nice and roomy and love that they have balconies on the inside.
September 12, 2014
Rated 5.0 out of 5.0 by Jewel Topaz Granddaughters wedding
We had a lot of out-of-town guests staying at the hotel. Everyone I spoke to had nothing but positive remarks about their stay.
Courteous staff, very clean rooms, excellent facilities, great atmosphere, and an excellent buffet. My thank you for making our stay a memorable one.
Note from me: I'm elderly and have Meniers disease , and I need a reclining bed, or a lazy boy chair to rest in. I can't use a bed.
There isn't one hotel that I've been to that can accommodate people that have special needs, I'm sure there must be quite a few, re: asthma , heart problems , etc, it would be great to have a bed when staying over. Maybe your hotels can be first to have a reclining spare one on hand to fill this need when someone is away from home to make it like home ; . Elderly but still likes to travel.
P.S. Please let me know if this ever comes into effect.
Many thanks, Jane.
September 11, 2014
Rated 5.0 out of 5.0 by Frank26 Friendly and Helpful StAFF
Always feel welcome when I stay at this hotel, all the staff are quite friendly and helpful.
September 10, 2014
Rated 5.0 out of 5.0 by queenie 21 cool time at holiday inn
our air-conditioning in our home stopped working on perhaps the hottest night this year, so we headed to the holiday inn a ten minute journey from home . , and enjoyed a cool room with comfortable beds. we were so grateful to be out of our steam bath and able to sleep, we slept so well we did not even hear the storm going on in Oakville. Thanks again holiday inn.
September 9, 2014
Rated 3.0 out of 5.0 by sjjohnson0512 Good but "free internet" was worthless
I was traveling in a country in which I needed to have internet access as my mobile data was shut off. I called the front desk several times to let them know my internet was not working... and got the explanation that too many people were on it so it wouldn't work. Very disappointing - would have like to have had a heads up that there was really no internet service!! It is supposed to be a benefit as an IHG rewards member.
September 5, 2014
Rated 5.0 out of 5.0 by jklinlondon A great experience was had by all.. We like the fact that you have to swipe your room card for the to floor. The indoor balcony's are wonderful
Great rooms and close to the go train. We always stay here when we go to the CNE :-)
September 1, 2014
Rated 5.0 out of 5.0 by Rockisland Great Service
The breakfast eggs on the buffet are not edible, however when I mentioned that to a server she compensated by bringing me fresh cooked over-easy eggs free-of-charge! Thank you, great experience!
The only problem with the property is that one elevator (lift) is out of order for the entire duration of our one week stay and a major inconvenience.
August 31, 2014
Rated 2.0 out of 5.0 by HCMG Needs improvement
We spent 4 nights at this hotel. The first room was not clean so we were moved to another room.
Only one elevator was working during the entire stay, which sometimes meant a long wait.
The doors to other rooms were extremely loud when closed. As a result, we were woken numerous times due to slamming of the doors.
The last night we had to call twice to complain of a loud party across the hall in the middle of the night. Although the staff came to deal with it, it did carry on.
Our key card stopped working on 2 occasions, needing someone to open our room with a key. We waited outside of the room with our food getting cold for 20 minutes.
With all of these minor irritants, all we kept hearing was "I'm sorry", but nothing more was done about it.
August 27, 2014
Rated 5.0 out of 5.0 Courteous and Friendly Staff
The staff here were terrific. Willing and able to answer all my questions and needs. I'm on a very restrictive diet due to a chronic GI issue. The restaurant staff bent over backwards to make sure the meal they prepared was done exactly as I needed.
August 26, 2014
Rated 4.0 out of 5.0 by Lacrosse Dad Best Breakfast Ever!
We recently stayed at this hotel for the Provincial Lacrosse Championship held in Oakville. We had a group rate and it was okay. I don't normally write reviews but I had to.
The buffet breakfast that was included in our package was the best hotel breakfast I've ever had. Real eggs, sausage and bacon. An assortment of cereal and yogurt. If breakfast is a must for you when selecting a hotel, this is the place.
August 21, 2014
Rated 2.0 out of 5.0 by Roger87 Good location in Oakville - but that's where the good news ends!
The hotel overall is in a good location if you want to get around the GTA area. The lobby and the parking lot is good - and the staff is better than average in their customer orientation and service attitude.
However, this is more than offset by the poor and unreliable wifi coverage; the beds are of poor quality, the overall room furnishings and bathroom are dated and need a refresh.
Overall, for the price we paid, there are other hotels in the area that offer better value.
August 16, 2014
Rated 4.0 out of 5.0 by Ale81 Excellent front desk staff
We often visit this area and stay at this hotel. Great location, comfortable rooms and recently hired staff above expectations.
August 15, 2014
Rated 5.0 out of 5.0 by Marylene Nice and big room
We stayed there with our 2 dogs for a near by dog show and we had a big corner room, lots of space for the doggies. Love the look and feel of this very modern hotel "boutique style" The staff were very nice. The onsite restaurant was ok, very nice service but very noisy because of the way it's built with a fake ceeling which is open and lett all the noise from children playing in the pool come in. I'd say skip the restaurant on site and go in town at Julia Ristorante (5 min. from the hotel) sooooo good and they have a patio ;)
August 14, 2014
Rated 5.0 out of 5.0 by Kerri0102 Great Hotel!
It was a great night overall can't complain about anything except that the tv stations did not work in the morning.
August 14, 2014
Rated 3.0 out of 5.0 by notmedh not interested in doing this
not too impressed. Quality of hotel is getting worse
August 12, 2014
Rated 5.0 out of 5.0 by BarryR43 Great place to stay in Oakville
Very pleasant stay. I'll be back again for another visit in the next months. This hotel is new and it shows. Everyone was very hospitable and the rooms are very spacious. The breakfast buffet was better than I thought it would be. Thanks for a nice stay.
August 11, 2014
Rated 5.0 out of 5.0 by dmsv pleasent staff, great location
we happened on this hotel by mistake, wrong exit, but very glad we did. everything was great staff, service, location and room no complaints. except and price of the breakfast buffet, its the only meal we ate at the hotel when we stayed there. we stay in holiday inn express when ever we can find them and have never had to pay for the breakfest buffet and paying is not the problem it is the price of the buffet that was a little high but the service was great. great small town a few blocks over with small shops and dining. we would stay here again if given the chance.
August 11, 2014
Rated 5.0 out of 5.0 by Mapleknole Clean Facility. Friendly and helpfull staff
I would recommend this Hotel. The only issue we had was the pool was too cool. There is not hot tub. We will stay there again.
August 10, 2014
Rated 4.0 out of 5.0 by slamron Great location
Overall my experience was great. I could have used bath sheets instead of towels. The cleaning person should not disturb at 8 AM unless she knows that I left the room. My room was an inside room, make sure you ask for one facing to the outside, other wise you need to keep the drapes closed for the sake of privacy.
August 6, 2014
Rated 3.0 out of 5.0 by Nilzik Geht so
Standard Holiday Inn alter Bauart. Nicht wirklich zu empfehlen, aber auch nicht besonders schlecht. Klimaanlage unzumutbar laut! Beim Frühstück musste für bestimmte Speisen zugezahlt werden, das habe ich so noch nie erlebt. Mitarbeiter freundlich!
August 1, 2014
Rated 5.0 out of 5.0 by Happy Retiree's Excellent service and very comfortabe accommodations
Excellent service, very comfortable room and bed, quiet area of hotel, good night sleep. Pet friendly, our dog was also quite content - calm atmosphere, room to move around and a nice clean carpet to sleep on. Central area of town and easily accessible to highways.
July 29, 2014
Rated 3.0 out of 5.0 by Kumasan TV
The desk staff on the morning of the 12th, apologized for the problems I had and prompted rectified them.
July 16, 2014
Rated 4.0 out of 5.0 by rob11276 Well located clean Holiday Inn
Stayed twice in July of 2014. Very good staff, nice hotel, I was told this was the "old" holiday inn, I would like to see the new hotel. This place is very nice, well located and staffed. Weekends are a little busy, might have some family packages.. not sure.
July 9, 2014
Rated 5.0 out of 5.0 by David 1 room
The room is very clean and neat, the bed is comfortable, the services are very friendly and nice.
July 8, 2014
Rated 5.0 out of 5.0 by DrNH Exceptionally freindly and helpful staff
Well worth the stay, they made it an above expected pleasure.
June 30, 2014