Rated 4.6 out of 5 by 77
Rated 5.0 out of 5.0 by Pen's mom Overall great place to stay
Our room was very clean and bright, more than enough room for the 3 of us. The kitchen was plenty big enough to move around in and everything we needed was there. The breakfast buffet was great, lots of different types of food and plenty of it. We personally didn't use the pool, but know people who did and they loved it. The location was easy to get to, there were stores and banks close by. Overall, I would highly recommend this Staybridge location for anyone lucky enough to be in the Oconomowoc area.
July 9, 2014
Rated 4.0 out of 5.0 by familyguy60 Room and service were great
Staff were very helpful during our stay. Accomodations were great. Staff was very friendly at the desk, in the dining area and the maid serice. However, the billing at end of stay has become a huge problem for me. We appreciate the time it takes to do things right and this happened routinely while there. The problem was a distinctly separate card was presented at checkout. A receipt was printed and I was told we were all set. Nothing could be further from the truth. Still trying to resolve overdraft fees and get my account fixed since charges were applied subsequently bouncing several other items due to the misapplication of charges to the initial card.
July 9, 2014
Rated 5.0 out of 5.0 by Jlake Felt like home
We really enjoyed our stay there. The suite was very nice for a family of 4. We each had our own space, that was nice. My only complaint is there should be a safe in each room or a drawer that locks. People travel now with laptops, iPads, iPods and smart phones. It would be nice to have a safe place to lock them up when you are not in the room for the day or down by the pool.
Also, the pool was pretty cold. Made it hard to enjoy. Other than that, it is definitely a place to return to.
July 8, 2014
Rated 2.0 out of 5.0 by Refty6 Nice room, terrible staff service
The rooms and hallways are very nice and clean, but the front desk staff was asleep at the wheel during my visit. Lacked empathy or responsibility for their blunders.
July 4, 2014
Rated 5.0 out of 5.0 by hotelcowgirl definitely will be back
Hotel was clean and quiet. Great selection for breakfast. Hotel was very nice and attentive.
June 29, 2014
Rated 5.0 out of 5.0 by Ummy Friendly caring facility.
The employees were fantastic! Smiles and great service were automatic. Great room for the price.
June 28, 2014
Rated 5.0 out of 5.0 by M A M Friendly and smiling staff
The staff was very friendly, any thing we needed was provided
June 25, 2014
Rated 5.0 out of 5.0 by Engineman59 Another excellent stay
I really love to stay here I am on the road almost every week and this place is a bit of home. From Jessica's smile when you arrive to Richard's see you next time. This is a great place to lay your head.
June 21, 2014