Rated 4.2 out of 5 by 45
Rated 4.0 out of 5.0 by Spantan7 Room Exchange
When I initially arrived, the roon that was assigned to me had a leak in the kitchen cieling.
The stuff right away, got me into another room! Thanks
One thing I would like to recommend, is when a guest is checking out and he asks to make reservations, that the guest be handed a confirmation right than!
When I check-out on the 12th I tried to make a reservation for another date, the front counter service rep told me that there was no reservation open for my new dates, bu she was going to reservse a room next door at the Hoilday Express and she was going to send me the reservation. But, when I called to confirm the reservation there was no reservation to be found.
I called the manager and told her right away what had happned and she went out away to fix the probelm. Thanks...Manager on duty 19 Feb 14.
February 20, 2014
Rated 2.0 out of 5.0 by cw713 Unloading the car
The last 4 times I've stayed here there has NEVER been any luggage carts! I have a heart condition and it wears me out to carry my bags to my room. There are not enough tables for breakfast.
February 13, 2014
Rated 5.0 out of 5.0 by n5mj Quiet room, breakfast available at 0600
Hotel front desk was able to fix a broken reservation upon arrival. Staff genuinely concerned and helpful. After a 9-hour drive, finding out my reservation had been mysteriously cancelled was unsettling, but they were able to uncancel and reinstate it, plus upgraded me to a bigger suite.
Breakfast was out by 0600, very convenient. Evening socials were great. Hotel was quiet - no roaming bands of noisy, rowdy, inebriated kids roaming the halls past midnight. Bed was firm, housekeeping on their game.
In short, no hassles, no issues, and free grub on certain nights. Sam Adams, Bud Light, sodas on tap. This is a great place to stay, book far in advance for longer stays.
February 11, 2014