Rated 4.0 out of 5 by 203
Rated 5.0 out of 5.0 by tw10ec Nice Hotel & Attentive Staff
When I checked in there had been a mix up on my reservation. They had charged me for a no-show for 6/28. My actual reservation date was 7/28. Jose, that worked the front desk quickly recognized the mistake. He promptly credited my credit card, reduce my room rate for each night and gave me free breakfast buffet in the morning. I couldn't ask for better service.
The one thing I couldn't understand was at breakfast, they don't put the bacon out on the buffet. You had to ask for it each time you went back through the line. Was there a bacon shortage in Orlando? This is the first hotel in any change where I experienced this. You need to put the bacon out on the buffet. The sausage gravy was some of the best I have ever had.
August 9, 2014
Rated 5.0 out of 5.0 by Michael623 Nice staff
I was able to focus completely on my work I had to do on this trip. The staff and service was outstanding. Good breakfast and very friendly personnel. Particulate many thanks to Jeanette with her great personality.
Room was quiet and comfortable.
I was able to check in to my flight and print the ticket right in the lobby which made the airline trip just a little easier.
I even got to keep my fitness schedule in the nice fitness room.
August 6, 2014
Rated 5.0 out of 5.0 by hcaor Great Explinations
Had a wonderful visit to this hotel and I have stayed in several Florida Hotels, but never had a problem like I had this visit. The staff took care of the problem,(in our room) but did seem to put it off saying that "this is Florida". I am sorry but I have never been anywhere in a hotel in Florida or elsewhere and saw roaches yes huge roaches in the plants in the foyer and have the staff just kinda put it off. I hope you can get an exterminator into the hotel and spray the entire hotel--it needs it.
August 5, 2014
Rated 3.0 out of 5.0 by dave196572 restaurant
restaurant needs work, limited menu. no complimentary coffee in the morning.
August 3, 2014
Rated 5.0 out of 5.0 by Flohs Family Reunion
I enjoyed my stay at your hotel. If I returned to the area I will be glad to stay at your hotel. I will tell my family and friend about my stay at your hotel.
August 1, 2014
Rated 4.0 out of 5.0 by V Frosty Fly by Night Visit
Amazing staff! We had had a long day with some struggles but the clerk at Holiday Inn ended our day with a bright smile and made our check in process so simple and quick. Someone like him was exactly what we needed to end our stressful day and to begin our long anticipated vacation!
July 31, 2014
Rated 5.0 out of 5.0 by Grandma61 No worries at Holiday Inn
If you desire peace and quiet plus comfort then Holiday Inn is the place to stay. I wanted to bring the bed home with me and the pillows!!
July 30, 2014
Rated 5.0 out of 5.0 Great business travel experience
Hotel was great. Staff at check in was great and recognized me as a rewards member. Room was very quite. Bed was comfortable and I slept well.
July 19, 2014
Rated 2.0 out of 5.0 by Long Island My stay at the Holiday Inn, Orlando airport
The hotel was ok, but the staff was very nice. That made the stay even better
July 17, 2014
Rated 5.0 out of 5.0 by Thoma Comfortable bed and great service.
Excellent internet. The service desk loaned me an Ethernet cable since I couldn't use wireless.
July 14, 2014
Rated 5.0 out of 5.0 by sjmb Very friendly and comfortable!
The staff at the Holiday Inn Orlando Airport were so warm and inviting! We were greeted as if they were waiting for us to arrive and make their day!! Jose at the front desk was exceptionally courteous! Check in was easy and the room was spacious and smelled very nice. I'm usually the one who noticed smells but it was my husband who was the first one to comment on how nice the room smelled! We ate from the menu for breakfast and it was very good! We split a plate and both of us felt completely satisfied. We stayed one night on our way to visit family and made a point to stay again on our way back home.
July 13, 2014
Rated 5.0 out of 5.0 by Johhny B Great place to stay
Great value for the money. Clean, safe and comfortable
July 10, 2014
Rated 4.0 out of 5.0 by chopper0305 Nice, Relaxing stay close to airport
We have stayed at this hotel multiple times and although it's not the newest hotel in the area, it is clean, comfortable and the staff is very courteous and helpful. Furthermore, you are just a couple of minutes from the airport and seconds from restaurants making this a very convenient place to stay for your traveling needs.
July 9, 2014
Rated 1.0 out of 5.0 by cwood2000 checking in
started off with a negative, even though I had booked a block of 12 rooms and I was the first to make a reservation, the desk clerk could not find it, and it took a very long time to get checked it.
June 25, 2014
Rated 5.0 out of 5.0 by John 4125 My stay was for leisure to be in the Orlando area
Very Convenient and close to the airport. Excellent location Good shopping
June 22, 2014
Rated 4.0 out of 5.0 by Hugotraining Orlando Holiday in
Continue to have issues with wi-fi on floor 6 and 7, shower not so good, found bed side table not clean.
June 22, 2014
Rated 5.0 out of 5.0 by jerry1029 great accommodations
On this trip I was traveling with my wife, daughter and 2 granddaughters so I had 2 rooms. My wife and I stayed in a King and my daughter stayed in 2 doubles. We greatly appreciated the fact that the rooms were large and comfortable for all of us and that they were ready for us even though we came in at 1:30am from a late flight. I will recommend this hotel to anyone traveling to Orlando. The staff was fantastic and helpful in all ways. The shuttle was not running at the time we landed so I had to use a taxi but the front desk reimbursed me when I checked in. I had to use the shuttle to get back to the airport to pick up a van that I was going to be using for this trip and they took me right to the correct spot without any problems. Thank you to everyone at this hotel.
June 18, 2014
Rated 5.0 out of 5.0 by jobioman Holiday Inn Airport
Good location for all access to all Orlando atractions
June 16, 2014
Rated 5.0 out of 5.0 by KLWalker Restaurant Needs Some Help
While our waiter was very attentive, the food was very delayed and was not as good as was expected.
June 10, 2014
Rated 5.0 out of 5.0 by Nicknameonly Above average
Great hotel in convenient area. Professional staff.
June 7, 2014
Rated 3.0 out of 5.0 by Lucy1234 Great staff
The staff at this Holiday Inn are consistently friendly and professional. The female staff member who brought my breakfast via room service was and has in the past been wonderful. Very nice demeanor, always on time and the order is perfect. Always a nice way to start your day.
June 7, 2014
Rated 5.0 out of 5.0 by RodM Peaceful Rest
After a very long flight from Riyadh, Saudi Arabia and a long delay at JFK, NY; it was good to arrive at the hotel and be greeting by warm faces. Our room was very clean, quiet, spacious and provided us a very comfortable rest before we departed the next morning for our final destination. Excellent hotel, driver and staff!
June 5, 2014
Rated 5.0 out of 5.0 by Pius Were treated very well by staff.
Shortly after we settled in a staff member arrived with complimentary snacks and beverages. Which were very appreciated, thank you. And the morning paper was even more appreciated, as our flight was delayed for an hour.
The wake up call service - necessary since our flight time was 7:00 AM - was much appreciated also.
And your airport courtesy van drivers are always very efficient and polite. No matter the hour.
June 3, 2014
Rated 4.0 out of 5.0 May 28, 2014
Very satisfied with the stay. Staff was attentive, room was clean and van service esxcellant
June 2, 2014
Rated 5.0 out of 5.0 by Hammy59 Nice stay
Close to airport - nice hotel very relaxing. Staff were courteous and rooms very clean we would come back.
May 31, 2014
Rated 5.0 out of 5.0 by Windy 2 Great Visit
We had a very pleasant stay there. Plenty of good restaurants close by. Very enjoyable stay.
May 7, 2014
Rated 1.0 out of 5.0 by Tim44449 1 star masquarading as a 4 star mote.
Resturant was understaffed and staff was clearly staffed. Tried to ead at the bar but bartender was absent most of the time......also stressed to the point of rudness.
No coffee in our room.
Cockroaches thruout the motel with comments re same shared with other guests. Was there for a conference but water and coffee was in very short supply.
I believe the shortcomings of this motel are an index of management.
Would not stay in this Holiday Inn again.
May 7, 2014
Rated 3.0 out of 5.0 by Vanwadeb Did not handle a full house well.
The hotel was sold out when I stayed there. The service showed they were totally unprepared. I waited 40 minutes for a salad and a cup of coffee and then canceled the order when I was told it could be another 30-40 minutes, When I checked in at the front desk the man that waited on me seemed very bored and looked like he was wishing he was anywhere but there. When I checked out the lady that waited on me was friendly and helpful.The room was nice, comfortable and clean but nothing out of the ordinary. There are lots of restaurants near by. The bottom line is there are so many hotels to choose from in Orlando, why settle for mediocre?
May 7, 2014
Rated 4.0 out of 5.0 by North Port1 Good Service
All employees I encountered were very friendly and helpful. Nice rooms and service.
April 30, 2014
Rated 5.0 out of 5.0 by Warner Excellent Service and Accommodations as well as Shuttle Service
Very Friendly Reception upon Arrival
Very Spacious , Clean Room , liked the Couch !
Very good Facilities such as Bar and Breakfast Area
Only one small issue with the Breakfast (it happened twice!) Unfortunately lately Sausage Patties instead of actual Breakfast Sausages are now being served in most Hotels
The Sausage Patties are not very good and way too spicy, the Ham could NOT be consumed since it was so DRY and Hard that cutting it was almost impossible , leave alone eating it (The Server was informed and confirmed that there was an issue with the Ham and had it removed right away) However everything else on the Breakfast Menu was excellent and the Service Staff was very friendly and helpful.
Being a long time Priority Club Member , this Hotel will definitely be recommended to everyone, my wife and I truly enjoyed our stay.
April 24, 2014