Rated 4.6 out of 5 by 53
Rated 5.0 out of 5.0 by rhit02 Peoria Delivers Again
Peoria team as always goes above and beyond... Great customer service and a great facility. Only downside was the lack of biscuits at breakfast.
June 21, 2014
Rated 5.0 out of 5.0 by birthday girl 75 get away weekend
We were there for my birthday weekend. Hotel in a centralized spot to be able to walk or cab it to downtown. Suite slept six of us comfortable, The mattress on the couch could use a little help though.
June 18, 2014
Rated 5.0 out of 5.0 the room was excellent and service was fantastic
I feel this hotel is an excellent place to stay. I usually won't spend quite this much money if it were just going to be myself staying but since I was splitting the cost it was ok. The cost isn't that bad either, it's just more than I would normally spend. I loved the place and I do plan on staying here again. The people working here are very friendly and will accomodate you in anyway they can. I don't have anything bad to say about this place. It was so nice and I had a very good time. Like I said the room was excellent.
June 17, 2014
Rated 5.0 out of 5.0 by Charles77 Very Clean!
I was very impressed with this hotel. We stayed in a 2-bedroom suite. The cleanliness was amazing. Staff were very friendly and helpful.
June 4, 2014
Rated 5.0 out of 5.0 by mukund Excellent location and services
We stayed for two nights when my wife was undergoing treatment at a nearby hospital. The rooms were clean, comfortable and quiet, with excellent amenities. The staff members were very helpful. The central location of the hotel allowed easy access to nearby amenities.
April 6, 2014
Rated 5.0 out of 5.0 by Riverman Fan An understated gem
perfect accomodations and wonderful staff , We mistakenly booked the wrong type of room and the management made the transition to another room easy and effortless , wonderful place to take in the riverman hockey games just walking distance to attractions, will be staying here exclusively ,
January 31, 2014
Rated 5.0 out of 5.0 by nmumson much nicer then I thought!!
We had an event at the Civic center which was right across the street so we did not have to worry about parking. The hotel was much better than I thought it would be. Very comfortable. The kitchen floor was a little dirty but that was it. Would go back again.
November 18, 2013
Rated 5.0 out of 5.0 by jbartell Exceptional experience
I have been traveling around the midwest for a couple of weeks, and have another week before return home. My husband and kids flew out to be with me for a few days, and in our 6 different IHG locations, this one was far and away the best.
From the new suites and stunning decor to the complimentary upgrade to a 2 bedroom suite (from a 1 bedroom), to the easy combining of two separately booked reservations, to the impeccable hospitality and help by the staff (Rich in particular), the entire experience was second to none.
In fact, this particular stay inspired us to only book with Staybridge from here on out (if together). However, we've already had another stay in Chicago that didn't even come close to the experience in Peoria. I would recommend folks go to Peoria just to stay at this Staybridge!
Thanks so much!!
November 17, 2013
Rated 5.0 out of 5.0 by nworbs Great Location for Peoria Civic Center
We were in town for a concert at the Peoria Civic Center. We walked to the extremely close venue, even in the colder weather! I would recommend this hotel to anyone staying in Peoria, and will definitely book again if in the area!
November 15, 2013
Rated 1.0 out of 5.0 by JLP105 Disappointed with the customer service
We stayed there in October of 2013, and had a terrible experience with the front desk employee Clara. Due to contacting the manager afterwards, we were offered a complimentary stay. We decided to give your company another try as we loved the decor and rooms. However, upon staying there again in November 2013, we most likely will choose a different hotel. The front desk employee was very rude about the complimentary room saying it wasn't reserved that way and tried to charge us. I replied that I had spoken with a lady when making the reservation and explained to her I was using this voucher from the manager- she questioned it as well (but was very nice!) so I read the voucher word for word to her and she then gave me a confirmation number. I thought it was very rude for the front desk employee to be so short with my mother and I. We had requested two beds and she said no, which was fine so my mother requested a King size atleast since we would be sleeping together. The employee gave us a dirty look and said when her friend and her stay together they have no problem and neither of them move in bed. I am not sure what this had to do with us, and it wasn't small talk because she looked at us with a rude glare. She did say our room would have a King size after that remark. As I have noted, we loved the decor, and the cleanliness but we are very disappointed in the service at the Peoria location. I am surprised we even gave it another chance as the first time, my aunt (whom has a disability) was so bullied by the employee, Clara. I am sad to say that the employees at the Peoria, Il location have given us a bad experience twice now so we will decline to recommend or stay there in the future.
November 13, 2013
Rated 5.0 out of 5.0 by ClB355 Great rooms and great breakfast
Everything about our stay was wonderful. Close to the Civic Center, clean affordable and really nice breakfast buffet. My only suggestion - my room needed a new mattress. I didn't get to participate in the evening reception time.
November 13, 2013
Rated 5.0 out of 5.0 by dionasaur great job
The hote and state meet experience were great for my team. The rooms were so large and the corporate suite were great. The next cross country state meet we will diffenetly stay here. Location to food and the meet were the best.
November 12, 2013
Rated 5.0 out of 5.0 by PaulP62 Outstanding all around
When I'm in Peoria, I always try to stay here. My colleagues all try to stay here as well. The staff is excellent, and the rooms are great. Excellent breakfast, and very nice social hour during the week. Great location as well. Sara in sales was great accomodating our corporate requirements.
November 1, 2013
Rated 5.0 out of 5.0 by Darryl41 two night stay
Everything was of high quality. I hope to stay again. The social time was not available on Sunday and Monday, I would have enjoyed it on those days as well.
October 25, 2013
Rated 1.0 out of 5.0 by Lms23 Ugh!!
I wish I had nice things to say, but I don't, I stayed here previously and had no problems, this time was a HUGE HUGE disappointment. The smoke alarm in our room went off at 2:30a.m. And the entire room Smelled like it was on fire (the staff tried to blame it on burnt popcorn but it was the furnance). When we went to tell the front desk, they switched us into two separate rooms (instead of a 2 bedroom suite that I paid for), which was fine for the nite- except both rooms STUNK of cigarette smoke! (We had a toddler who has breathing issues) . The next morning I found someone's toe nail clippings all over the carpet. When I told the lady at the front desk, she could care less! So the next morning I talked to different staff at the front desk and she told me that she took care of the whole weekend because of all the trouble-but when I asked Sunday morning for a print out, they didn't comp us-they charged us. When I spoke the the GM she wouldn't cooperate.
I only gave the overall experience one star because I had to put something
October 23, 2013
Rated 5.0 out of 5.0 by frequenttravelertoo Excellent stay
Exactly what we were looking for. Quiet, clean room with all the amenities we needed (fridge, cooktop, microwave, two rooms).
Staff was friendly and helpful and the hotel was just a short easy drive to OSF St. Francis.
October 16, 2013
Rated 5.0 out of 5.0 by ok85 Good Times
Social reception offers great food and drinks in a nice relaxing atmosphere. Staff was very nice and helpful during my stay.
October 15, 2013
Rated 5.0 out of 5.0 by SoccerMom6 First timer
This was the first time staying at a Staybridge. The hotel was clean and inviting. Hotel staff were very friendly upon checking and during my stay. The rooms were spacious and clean. Hotel breakfast was excellent. We weren't able to take advantage of the outdoor patio area during the evening due to the rain, but the outdoor area was very inviting with tables and chairs and even a firepit. I would definitely recommend to anyone staying in the Peoria area to stay at this hotel. Close to Civic Center and restaurants.
October 2, 2013
Rated 5.0 out of 5.0 by CrissyS Great stay
We love staying at this hotel! Very clean room and air conditioning worked great! The free breakfast was amazing. Very pleased with our stay.
September 27, 2013
Rated 3.0 out of 5.0 by DrBobby48 Nice Place/No Sleep
The room and hotel were nice. Everything was clean and comfortable. The only problem was that the walls provided no insulation to the noise coming from the room next door. Their door slammed shut loudly until around 11:00 p.m. It stopped after I complained, but started again at 6:00 a.m. the next morning. Young kids were running down the hall screaming and yelling and leaving the floor and elevator wet from pool water.
September 25, 2013
Rated 5.0 out of 5.0 by Tre07 Staybridge Suites Peoria
Very clean and well kept! I really like the ease of connecting to Wii Fii. Great breakfast and 24 hour pantry! I will always stay here when I'm Peoria!
September 22, 2013
Rated 5.0 out of 5.0 by disco42 great rooms
Would definitely stay again. My new favorite hotel. Huge rooms with full kitchen.Absolutely loved.
September 10, 2013
Rated 5.0 out of 5.0 by Ols82 BEST HOTEL IN PEORIA!
We had a wonderful stay! The hotel is beautiful and very clean. The staff was very friendly and helpful. Best hotel in Peoria. I highly recommend it. Only hotel we will stay at from now on when we visit.
September 4, 2013
Rated 5.0 out of 5.0 by dastony1969 Pleasant surprise....
I didn't know anything about Peoria, IL before last Saturday, but I can proudly say that the little I know now is eye opening.
The Staybridge was centrally located downtown which allow access to everything within minutes.
I went for a concert down on the Riverfront and we were only 5mins away!
The room was very comfortable and spacious. The staff was very friendly and helpful!
Will be staying here again soon!
August 21, 2013
Rated 3.0 out of 5.0 by so2315 Sub-Par experience
Started our week long stay on Sunday night. Needed ice and there are no ice machines on the floors due to the refrigerator having one. Called the front desk since the ice machine in our room wasn't working, and it was finally fixed on Wednesday.
Secondly, the hot tub was out of service for 2 days. And to top it off, we received a notice on Tuesday that there would be no hot water after 9:00AM due to replacement of the hot water heaters in the hotel. Not a good thing when there are 6 people that need to shower.
Lastly, during breakfast on Saturday, the pop machine wasn't working. The staff worked diligently to fix it, and thought the afternoon shift left it for them to fix. I'm not a coffee drinker, but do need a pop in the morning to get started. I would have liked to see the front desk at least give a bottle of pop they had in the store since I dropped over $1000 for this stay, but that wasn't an option.
Just seemed to have bad timing for all of these events to happen within a 1 week stay.
August 8, 2013
Rated 4.0 out of 5.0 by NickBRU Great Hotel for long stays (business+leisure)
Rooms are very confortable with great shower, with full kitchen, great beds. Service is outstanding. Swimming pool, jacuzzi bathtub and sunny garden terrace are fantastic and relaxing. The evening simple-dinners on Tue-Wed-Thu are also great for socializing or just having some food. Breakfast is great too.
Areas for improvement :
It would be good to add a shower in the swimming pool (and if possible also basic restrooms or changing room). It's quite an issue having to run wet thru the hotel hallways to go to the restroom.
July 31, 2013
Rated 5.0 out of 5.0 by LBur Great experience.
The staff was average in my opinion but the room was very nice. We had the two bedroom suite and you simply cannot beat this for the price, absolutely loved the room and the amenities!
July 5, 2013
Rated 5.0 out of 5.0 HD TV, yay!!
This last time was the first I could experience the HD TV reception at the Staybridge suites. I loved it! Something I had been complaining about for some time, and finally it is true.
This made the hotel even better. Way to go!
July 2, 2013
Rated 5.0 out of 5.0 Almost everything excellent!
I love this hotel and the staff is amazing. The breakfast is great, as well as the social hour in the evenings from Tuesday to Thursday. The only thing that would make this hotel perfect is HD cable reception...
June 20, 2013
Rated 5.0 out of 5.0 by Gregsl Excellent
Clean roomy free Internet great breakfast evening snacks and drinks. What's not to like
May 13, 2013