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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.5

    based on 134 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    134reviews

    • 5 Stars
      97
    • 4 Stars
      23
    • 3 Stars
      7
    • 2 Stars
      4
    • 1 Stars
      3

    Good price, close to downtown

    By

    March 04, 2015

    club

    Other than the freeway noise, this was a really good hotel. Staff were friendly and I slept very well.

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    Felt like home

    By

    March 04, 2015

    club

    This was a 2 week business trip and even though no where compares to home, this stay came very close. The staff was amazing and accommodating. Everyday after work I came home to a fresh, clean room thanks to their wonderful housekeeping. I will definitely be staying again when I travel.

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    Location is convenient

    By

    February 28, 2015

    club

    When we arrived there was popcorn on the window sill that remained for a week. The room was not kept clean and there were bugs in the bathroom!! One day they completely missed our suite, when we called the front desk to request clean towels the response was we could come down to get clean linens, but there was no one to deliver them to us. The room was supposed to have a pull out bed, but it didn't work properly so they brought in a twin bed that could not be folded so it stuck out in the room which was tough as my husband uses a scooter and with the bed it left little room to walk.

    The front staff especially Bria was exceptional as was the evening happy hour.

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    Not Recommended

    By

    February 26, 2015

    club

    The front dest service is bad. I don't know if it is because i checked in at midnight. I asked for tooth brush and paste, the front desk said they don't have complimentary one but I can buy from the store inside the hotel. Ok that's fine. Then i asked about if I can get a bottle of water, since I normally received complimentary water from many of IHG hotels. The answer of the front desk is no and I can also buy it from the store. Besides this, the room has no curtain, I got waked up by the sunshine very early in the morning. The bed is not comfortable, and so is the pillow. The experience is just bad.

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