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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.5

    based on 131 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    131reviews

    • 5 Stars
      95
    • 4 Stars
      23
    • 3 Stars
      6
    • 2 Stars
      4
    • 1 Stars
      3

    Not Recommended

    By

    February 26, 2015

    club

    The front dest service is bad. I don't know if it is because i checked in at midnight. I asked for tooth brush and paste, the front desk said they don't have complimentary one but I can buy from the store inside the hotel. Ok that's fine. Then i asked about if I can get a bottle of water, since I normally received complimentary water from many of IHG hotels. The answer of the front desk is no and I can also buy it from the store. Besides this, the room has no curtain, I got waked up by the sunshine very early in the morning. The bed is not comfortable, and so is the pillow. The experience is just bad.

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    Comfortable bed and GREAT SERVICE

    By

    February 20, 2015

    club

    The rooms were great at this hotel and the staff was Amazing in customer service. I certainly reccomend this Hotel if in the area.

    Posted byHotelStaff
    February 26, 2015
    Dear Ranger78, Thank you for your fantastic words, I will forward your great comments to the rest of our Staybridge Suites Plano-Richardson team. We hope to see you soon! Cristhian Venecia / General Manager
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    PLANO

    By

    February 19, 2015

    MY TWO DAY STAY WAS GREAT
    CENTRALIZED LOCATION
    GREAT BED

    Posted byHotelStaff
    February 26, 2015
    Dear ARJ1959, Thank you for taking the time to provide us with your feedback, here at the Staybridge Suites Plano-Richardson, we believe that next time you should stay with us a little longer :) Best of luck on your future travels! Cristhian Venecia / General Manager
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    Family trip with kids

    By

    February 19, 2015

    club

    We had a great experience at the Staybridge. The staff were very friendly and the hotel and pool were clean. It is also conveniently located.

    Posted byHotelStaff
    February 26, 2015
    Dear crystalb1972, Our Staybridge Suites Plano-Richardson family is happy to hear that your had a great experience, we can't wait for you to come back and stay with us! We hope to see you soon :) Cristhian Venecia / General Manager
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