Rated 4.6 out of 5 by 62
Rated 4.0 out of 5.0 by Notdebbie Great hotel with one exception
The hotel location and facility were great. Staff was all super-friendly and helpful. If you like a VERY firm bed, you'll love this place but I had a hard time getting comfortable in the bed.
May 21, 2013
Rated 5.0 out of 5.0 by rpss4844 great hotel and staff.
everything was perfect and I cant say enough good stuff about kim. she is super polite and helpful!!! we stayed for over 3 weeks at this hotel with many different personnel issues on our half and she was super accommodating to all of our needs! no request was too much. I will definitely be staying a this hotel again when we have more work in the area. also want to mention there ae some fast food places across the street as well as some banks and a walmart. the free access to the LA Fitness (in the same parking lot) is very nice as well.
May 19, 2013
Rated 5.0 out of 5.0 by Dental Highly recommend
The room we stayed in was a second floor , one bedroom / two queen beds. Our kitchen was well equipped and the separate sitting room was great for doing work on the free WiFi. The staff were very friendly and helpful! The place was immaculate and I am very particular about cleanliness. A plus was the Central Market next door for buying healthy pre- made meals. Also, the free use of LA fitness next door was well appreciated. I enjoyed the free use of laundry facility and was able to exercise on the elliptical as I was waiting for it to dry( laundry room and workout room are connected- fantastic!). The breakfast and dinners offered were good and I appreciated the Dallas newspaper. Stayed there one week and will go back when in the area!
May 13, 2013
Rated 5.0 out of 5.0 by JEDM Excellent services and cleanliness
Staying at staybridge suites, plano is an unforgetable experience!
The staff and services were excellent. I appreciate the courteous and helping nature of Christain, Ana, Marcelo and others at the fornt desk. Overall they ensured that the stay was as comfortable and hassle free as it could be. It's indeed a home away from home :)
May 4, 2013
Rated 5.0 out of 5.0 by CCA50 Excellant accommodations.
Extremely happy with our stay. Will definitely stay again.
April 22, 2013
Rated 5.0 out of 5.0 by Mickey15 Great place to stay!
We really enjoyed our visit. We stayed for almost one week and then returned a week later for another week. The room was contemporary, roomy and clean. The staff was friendly and helpful. Breakfast was great. Super handy to have laundry facilities on site. We will definitely stay there every time we are in the area.
April 4, 2013
Rated 5.0 out of 5.0 by Dirkx1950 Great room, wonderful pool, delicious breakfast
We had 3 rooms for a family reunion, and everyone was happy with everything. The full breakfast and the in room kitchens help keep costs low since it's east to make lunch and/or dinner in your room. There are even 2 grocery stores within sight of the hotel, for easy kitchen stocking. The pool and hot tub are very warm, large and extremely enjoyable. Anytime we're in the area, we will definitely stay here.
March 30, 2013
Rated 5.0 out of 5.0 by gymmom3 best hotel experience we had
The staff was amazing, the pool was warm, and the room was soo comfortable. There was only one complaint and that was brekfast was not serve early enough on weekends. Although there were two other problems they werent not with the staff, hotel, or amenities. We will def be returning!
March 22, 2013
Rated 5.0 out of 5.0 by Frank51 First Impression of the suite
OMG!! This is amazing.We could not believe it. Comfortable, cozy and elegant. Everything one would need to set up hosekeeping. It made our stay so joyful and relaxing.
March 19, 2013
Rated 5.0 out of 5.0 by lcortello Friendly atmosphere, clean, great food!
We will definitely be back. We love this hotel. We have stayed twice at this hotel. The staff are super friendly n helpful. The food is awesome.
March 2, 2013
Rated 1.0 out of 5.0 by sugarm refused ammenities
The trash in the kitchen had not been emptied from the prior guest, the light in the kitchen did not come on, in the bathroom where the king size bed was, the shower overflowed. We had to be out by 7 AM for a conference on a Saturday morning and was refused breakfast when I saw that the breakfast was ready but was told that it did not start until 7:30. A very expensive night with no ammenities. I ask if I could get compensated for some of the incoveniences with points at another staybridge suite and they said no. I would not stay there again unless I got an exceptional rate.......
March 1, 2013
Rated 4.0 out of 5.0 by mnrman staff experience ruined my stay
Nice hotel, will stay there again. However, staff needs to get their act together. I booked the room on a special rate due to a Bat Mitzvah celebration. Turns out the room I thought I booked was not given to me. Somehow my request for a king bed suite got misinterpreted as queen bed studio suite. After arguing, they gave me a king bed studio suite, but I wanted a one bedroom suite. I had no idea they had "studio" suites. Their photos only show king 1 bedroom suites, that is what I wanted. They tried to accomodate me, but as the hotel was booked, I couldn't get the suite I wanted. Will try one more time on my next stay, it better be perfect, otherwise I will lookelsewhere. Oh yeah, then they billed my the regular rate instead of the negotiated rate so I had to make yet another trip to the front desk. Also asked them to fix the showerhead, had to do that twice since they failed on the first attempt. Also, can't understand why I have to ask for housekeeping to clean the room, but whatever. Both bathtub and toilet seat were chipped too.
February 25, 2013
Rated 5.0 out of 5.0 by GeorgeG Great Manager and Staff
The room wear comfortable and clean. Friendly atmosphere and great room rate. Thank You.....George G.
February 22, 2013
Rated 5.0 out of 5.0 by JFerguson Love this location
The 2-queen bed suite is very spacious and clean. Bath tub is wide enough so lay down and soak in after long day of shopping! Even though we were on the side that faces the highway it's very quiet.
The only complaint I have is that the scrambled eggs in the morning are obviously the powdered kind and they were cooked in a way that made them into dry little nuggets...not very palatable.
The primary reason I choose this location over many other nice hotels in the area is it is located next door to Central Market and we stop there to get our evening dinner from the gourmet prepared foods--much more convenient and cheaper than eating in a sit-down restaurant and a huge choice.
February 18, 2013
Rated 5.0 out of 5.0 by Deb60 Very comfortable with lots of personal touches
The suite was very comfortable with a well-stocked kitchen and bathroom. We stayed in a handicapped suite. Most handicapped rooms we have stayed in before included built in seating in the shower. This one had a tub with a shower; and had a grab bar, but no seating. If you require a seat in the shower, you need to bring a shower stool, which is easy enough if you know ahead of time.
February 9, 2013
Rated 5.0 out of 5.0 by goodneighbor I will go back
I have stayed here twice and I will go back. The service and all of the free food and drink are unbelievable for the price. A great value at a great location
January 15, 2013
Rated 5.0 out of 5.0 by PartyfromSanAntono1 Early Maid Service
Forgot to put the sign outside my door. The knocking started around 8:00 am and continued about every hour. Other than that, everything else was great. No other issues.
January 7, 2013
Rated 5.0 out of 5.0 by tumix It's a good hotel for business trip in Plano
It's a very nice hotel for business trip in Plano. It's so convinent to my company and shopping in Allen Outlet.
January 4, 2013
Rated 5.0 out of 5.0 by Phil3669 Great Christmas stay.
Never stayed in hotel at Christmas before. Just because it was a holiday for us, the service was great. Stayed here many times and it has always been wonderful. I recommend Staybridge to everyone.
January 3, 2013
Rated 5.0 out of 5.0 by gymfam Very Nice Place to Stay
We loved the location and ease to get in and off the toll way! The property was very nice and clean. Breakfast was good. We loved the indoor pool and out door basketball court and lil' picnic area! Great location! We will stay again! Staff was very nice!
December 19, 2012
Rated 2.0 out of 5.0 by Anne0722 They do not control noise and guests behavior loud
I stay at this hotel almost monthly. While I was there a wedding was going on and the hotel allowed folks staying there to yell up and down the halls and bang on my door and it lasted through the entire night ( Thursday ) without doing anything about it. It was absolutely teriible. When I raised the issue issue the next morning they did absolutely nothing about it and did not even offer me a discount for the night I could not sleep because of the terrible noise and guest behavior. Why even put me on the 1st floor with all the other rooms reserved for wedding guests.
November 7, 2012
Rated 5.0 out of 5.0 by sandy50 great place to stay, clean and very friendly staff.
This was a beautiful place to stay. Beautiful suite at a very reasonable price. The food and service was great also. We love Staybridge Suites, will stay there again.
October 30, 2012
Rated 5.0 out of 5.0 by Chris3434 Quiet and great staff
The suite was very nice and the staff was friendly and helpful. It was very quiet and clean with daily light housekeeping. I will always stay here when I am in town.
October 29, 2012
Rated 5.0 out of 5.0 by Nboys3 Great Place to Stay
I love Staybridge Suites!!!
I wish they were available EVERYWHERE!
They are so welcoming and comfortable.
October 27, 2012