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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    94%
    Recommend This Property

    Overall Experience

    4.5

    based on 330 reviews
    94%
    Recommend This Property

    Ratings Breakdown

    330reviews

    • 5 Stars
      237
    • 4 Stars
      63
    • 3 Stars
      13
    • 2 Stars
      8
    • 1 Stars
      9

    Poor service follow up and disappointing food

    By

    April 16, 2015

    platinumelite

    As a Platinum member I expect IHG better properties like Crowne Plaza and Staybridge to impress but my last visits to each have not.
    I was there a week recently noticing first morning shower water was warm but not hot. Figured I'd give it a day to reassess and I did and next morning warm at best. Mentioned to front desk and they write it down for maintenance but nothing changed and no notification if service being made to shower.
    Food- Scrambled eggs must have been powdered as they were hard as a rock and tasteless
    I am a peanut butter liver and have it every morning on toast. Staybridge gas switched purveyors of PB from Smuckers to some terrible off brand that has more oil oozing out if it when opened than peanut butter.
    If I can't get good service and food from IHG top properties then I need to reassess my lodging decisions.

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    Very Clean and confortable room

    By

    April 16, 2015

    club

    Very good stay, specially when you have kids/ Baby.
    There is this small kitchen very complete with microwave, dishwasher, cooktop... we could have dinner in our apartment while our baby was playing around. We know how crazy could be to take a baby in a restaurant...
    There is also a laudry that is great!
    Breakfast was very complete.
    The only not so good think is that there is no locker.

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    Really does feel like home!

    By

    April 15, 2015

    club

    -The rooms are situated very well. I was in Lauderdale for a conference, and it was like heaven coming back to the room, making myself a little snack, and slipping into that bed! Amazing!

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    great setting

    By

    April 14, 2015

    club

    stayed 2 nights to visit family. Very pleased with suite and ser vices.

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