Rated 4.5 out of 5 by 166
Rated 3.0 out of 5.0 by gerberdaisygirl Nice Room and ammenities
Room was clean and enjoyed the ammenities.
Could use a little help with the front desk staff and cleanliness outside of room- hallways, doorways, elevators, etc.
December 8, 2012
Rated 5.0 out of 5.0 by M30810 Great experience
It was a really nice stay, beautiful hotel and neighborhood, near to Publix so we were able to buy some stuff for preparing in the kitchen of the room, nice personal specially Steven who made our Check-in.
I really would go back to this hotel, from now on will be my hotel in Fort Lauderdale.
November 27, 2012
Rated 3.0 out of 5.0 by abiday Internet and housekeeping
The Internet service was very defficient and neither the staff nor the technical support could help us to get connected until we were changed to another room were the service was better.
The housekeeping was extremely poor and lacking- three out of seven days of stay the room was not touched- not even the light housekeeping- and we had to retrieve by ourselves of a set of clean towels at night to at least have these available for the following morning, something that is completely unacceptable on any hotel, even more at a Staybridge Suites.
November 23, 2012
Rated 4.0 out of 5.0 by mikiecfla Checkout
Just a suggestion. Why doesn't Staybridge offer express checkout like Holiday Inn & Holiday Inn Express? When you are ready to leave, you should not have to wait while someone looks up your bill and prints another piece of paper for you to sign. Especially when I have already signed when checking in. When you fix this, I can give you an excellent rating, as everything else is outstanding.
November 23, 2012
Rated 4.0 out of 5.0 by Natasha10 Great location and accomodation for a family with kids
Firstly, we would like to thank Cynthia for being such a good ambassador for the hotel. My rental car reservations went awry and I ended up having to rely on the shuttle to get around within the radius serviced by the hotel shuttle. I had an opportunity to meet Cynthia as she drove the hotel shuttle for most of the days during my weeks stay. She was soo pleasnat and friendly that it was a pleasure to see her big smile greet me in the morning. THank you Cynthia it was really appreciated. I also rode with Mark and he was extremely friendly as usual. As I was advised that only Managers are allowed to drive the shuttle bus I must say that there are some really exceptional Managers at the hotel,.
There were a few suggestions that I would like to submit in order to make the warm friendly atmosphere even more inviting
Tea in the afternoons
The hotel offers complimentary coffee in the afternoons. It would be great if the hotel also included tea as an option for the non-coffee drinking guests.
Shuttle to Sawgrass
The area serviced by the hotel shuttle bus stops outside of the skirts of Sawgrass Mall. As sawgrass is such a major shopping attraction to the area , it would be a great advertising point to include that the shuttle also goes to Sawgrass Malls as an exception to the radius covered by the hotel.
Ice chilly boiled eggs for breakfast
The breakfast is a good starter for the day. I would like to suggest that the boiled eggs not be served at such a chilled temperature making it almost inedible. I understand that this may be done to prolong the shelf life but if they are served warmer it would be easier on the palate and probably will not waste.
The fire alarm is definitely working as it went off twice during the my weeks stay. It began to become a topic for jokes for some guests. As i was about to enter the elevator another guest said to me "you better hurry in before the alarm goes off" and then smirked about how ridiculous it was that the fire alarm within the dining area was so sensitive. This should be investigated. While you do not want to compromise safety, you do not want to inconvenience guests by having smoke detectors that are too sensitive and goes off everytime somone burns toast.
Spin the W\hHeel
I was disappointed to see that the reward points on the spin the wheel at check in was taken off as a possible prize. I thought it was such a good way to get guests who were not Priority Club Members interested in enrolling. You should revisit this as it was a good economical marketing strategy fro priority club.
Once again, thank you to all, front desk staff, managers and all for another enjoyable overall experience.
November 11, 2012
Rated 5.0 out of 5.0 by Billy50 Very Nice Hotel
My wife and I stayed for a week in Nov 2012.I had school for work so I was going to class at night.We both enjoyed the free breakfast every morning.The hotel is close to everything.I found that out when my wife dragged me to the sawgrass mall which is very close along with lots of resturants.Our stay was very enjoyable.Was mad that I missed the "Free Beer" that the hotel gave away(got back to hotel 1 hour to late).Lookin foward to more classes!! Would recommend!!
November 9, 2012
Rated 5.0 out of 5.0 by rick7184 Great room. Very comfortable.
Clean, comfortable and pet friendly. For the price this place can't be beat. One of the best breakfast buffets I have ever had. We will stay here again if we return to the area.
October 27, 2012
Rated 5.0 out of 5.0 by Engineer Lived at Hotel for 6 Months
I travel frequently for work and have stayed at hotels all over the country. I stayed at this hotel for 6 months and couldn't have been happier. The entire staff, from the room cleaning personnel to the upper management, were extremely friendly and welcoming. The newly completed remodel, competetive rates, and comfortable rooms make this hotel an overall great experience.
October 5, 2012