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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    96%
    Recommend This Property

    Overall Experience

    4.6

    based on 214 reviews
    96%
    Recommend This Property

    Ratings Breakdown

    214reviews

    • 5 Stars
      160
    • 4 Stars
      35
    • 3 Stars
      16
    • 2 Stars
      2
    • 1 Stars
      1

    Solid Recommendation

    By

    March 03, 2015

    platinumelite

    The staff were warm and welcoming, the hotel feels energetic and welcoming. The rooms are spacious. The beds and pillows comfortable.

    Dont miss the customer appreciation dinners tue-thurs.

    I stayed for business. This is a solid hotel and so is my recommendation.

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    Comfortable and a Great Value

    By

    February 26, 2015

    I choose this hotel primarily based on the online reviews (top ten for reviewed Portland hotels at any cost). There are more than a dozen options if you want to stay at a hotel by the Portland airport and I was booking with somewhat short notice for a trip out of town and wanted to find something that was newer (which it appeared to be), reasonably priced, with an indoor pool and which would take pets.

    The three things that stood out were how clean the rooms were, how friendly the staff was and what a great value you get.

    The rooms were a very good size (got a two queen bed room with a living room and a bedroom). They had a kitchen with a fridge, stove and microwave oven. They looked newer and didn't show much if any wear (that pretty much goes for the entire facility).

    As far as value, the room was priced very similarly as other hotels near the airport, but none which came close as far as reviews or amenities (or pet policy). The room comes with breakfast every morning (and not just Danish, juice and coffee but a pretty impressive spread). They had several kinds of coffee, several kinds of juices, oatmeal, cereals, eggs, sausage, a Belgian waffle bar, muffins, and yogurt. Pretty much anything you would need to start your day, but they also have a Starbucks relatively nearby as well as a Dutch Brothers Coffee. You also get free wifi (which I always assume comes with the room but you never know), free office center and free laundry room.

    The staff was very friendly. Regardless of what time you went to the front desk, they seemed happy to help and they were consistently friendly (from the 6AM shift to the 10PM shift, which isn't always the case).

    Would definitely recommend if you are looking for a hotel in Portland by the airport.

    Posted byHotelStaff
    March 03, 2015
    WOW! Thanks for the review and taking time to tell us your great experience starting from shopping reviews online, to selecting us as your hotel of choice! It’s nice to know that we stand apart from others in the Portland area and have met all your expectations. We strive on cleanliness and always make it a priority to give all of our guests the award winning customer service we uphold to here and you received. It’s wonderful to hear you felt that the rooms were very large and comfortable to your liking. We are glad you were able to enjoy and take advantage of our full kitchens as well; it definitely makes for a much more relaxing stay. Yes, you're right about our breakfast being more than just a Danish, juice and coffee. We will always provide a full hot breakfast each morning with many options that rotate so maybe next time you return you will be just as impressed with the large spread of items as you were this time. Thanks again for the friendly remarks and we look forward to having you again!
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    Nice place to stay

    By

    February 23, 2015

    platinumelite

    Stay here often when visiting Portland. Good service and I can count on the service to be repeatable. Staff very friendly and appreciated my status as member.

    Posted byHotelStaff
    February 24, 2015
    Thank you so much for your feedback! It really is helpful to the staff to hear your specific comments. I am so glad you can count on us when you visit our area. I hope your next visit is a WOW! Thank you for your business.
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    Best 3 day stay in years on the road!

    By

    February 23, 2015

    The staff at this facility know old school customer service! They REALLY care about my stay

    Posted byHotelStaff
    February 24, 2015
    Good Day Bill 22, Thank you so much for your comments! Our team strives to ensure you feel important while you are here. We are very pleased you felt taken care of! See you on your next visit to Portland! Sincerely, Hotel GM
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