Rated 4.8 out of 5 by 67
Rated 5.0 out of 5.0 by Cathy0628 Understanding and Support
I chose Staybridge because it offered 2 bedroom suites at a reasonable price which we needed during our stay in Portland. Our daughter had a sudden medical emergency which required us to fly out from hometown to take care her. The staff and the management were extremely understanding and supportive during our time. The management even made accomendations for our daughter that added to her comfort. I can't thank the staff enough for what they did for our family. If I ever get back to Portland, you will find me at Staybridge.
October 27, 2013
Rated 5.0 out of 5.0 by Sheri49 Staff is outstanding!
I was there two separate nights for quick stays, but both times the staff went out of their way to provide assistance when needed! They even helped me experience Voodoo Donuts before leaving Portland and not miss my plane! I would recommend to anyone planning a visit to Portland.
October 25, 2013
Rated 5.0 out of 5.0 by Camrev Nice place .. wonderful staff
Pleasantly surprised, wonderful staff picked us up at the train station and delivered us to the airport the next morning.
Thursday night we were served a Taco Bar with beverages, a hostess was asking people about their day and making sure we had what we needed. The experience was relaxing and the surroundings comfortable.
The only - was we had no vehicle and the train was a good distance away and only a few places within walking distance. Still it was worth the that small inconvenience.
October 22, 2013
Rated 5.0 out of 5.0 by Beaver40 Staff & Service
I'm a repeat multi-week customer. There are many other long-term hotels available in the immediate area. I've tried them, but the staff and service provided by the Airport Staybridge is far superior. Not to short-change anyone, but from the front desk , to breakfast room to the housekeepers, they all are glad to see you, make you feel welcome and provide you excellent service.
October 20, 2013
Rated 5.0 out of 5.0 by JenYVR Never disappoints
This is my second time staying at Staybridge PDX - I specifically chose to stay here because I received such great service the previous time I was here in May. The staff are super friendly and will have the answer to all your questions. I stayed in the suite with two bed rooms and it was so spacious! I will definitely be returning here in the future.
October 19, 2013
Rated 5.0 out of 5.0 by cprman The First of Many Stays
This was my first time staying at a Staybridge Suites and I was very impressed. My friend stopped by for a visit , who normally stays at a competitors hotel in the Portland area. He was impressed with the value and the amenities of your property and will also plan on staying with your organization in the future. The room was comfortable, the happy hour was a welcome treat. Staff was friendly and inviting.
October 6, 2013
Rated 5.0 out of 5.0 by Dwerth Comfortable and quiet
A comfortable and quiet place to spend time while on the road. Has a very good breakfast buffet.
October 3, 2013
Rated 5.0 out of 5.0 by KFalls Couldn't have been better
We overnighted with 2 kids. Staff went out of their way to make us feel comfortable and welcome. Airport shuttle van was clean and prompt. Pool was well-maintained. Very comfortable beds and room.
September 27, 2013
Rated 5.0 out of 5.0 by skennedy40 A Night at the Staybridge Suites - Portland Airport
My wife and I spent the night at the Staybridge Suites Portland Airport to end our vacation (we flew home the next day). The rooms were spacious and very clean. The staff was extremely friendly and professional. It was a very nice experience to end our vacation.
September 21, 2013
Rated 5.0 out of 5.0 by MrsG66 Exceptional staff
My husband and I recently had the pleasure of staying at the Portland Airport Staybridge Suites. We do allot of traveling and found the staff to be exceptionally friendly and helpful. We were both impressed by how available each member of the staff made themselves to the needs of the guests.
The food was plentiful and delicious, it was so nice to be able to relax and eat in after a full and busy day. I would highly recommend this hotel to friends and look forward to staying again the next time we are in Portland.
September 9, 2013
Rated 5.0 out of 5.0 by portlandtourist staff made you feel valued
enjoyed the welcome goodie bag (apple & candy bar) in addition to cookies. Check in was quick. Staff called day before departure if I needed shuttle service to the airport. No other hotel has ever called me inquiring the need of shuttle service. Kitchen was clean and stocked with utensils.
September 2, 2013
Rated 5.0 out of 5.0 by adoralb4 Nice, Comfortable, and Quiet
The stay was very nice, comfortable, and quiet. There are two issues I would like to address. The first is the complimentary breakfast. Saturday morning when I was eating my biscuits and gravy, I felt something stringy....and sure enough it was a piece of long "hair". Very disgusting! I did not notify the front desk of this situation. I am not sure if the staff that prepares the food wears hair nets, but if they don't, it might be something that needs to be addressed. The second issue is that there was hair on the cotton top blanket of the queen size bed. That was also disgusting! We did notify the front desk of this issue and was brought replacement blankets.
August 28, 2013
Rated 5.0 out of 5.0 by BWM3 You Will Be Happy
This was our first visit to a Staybridge Hotel and we were really very pleasantly surprised. It was the perfect place to stay before going on the plane. Great staff and service and very comfortable room. Good Job!
August 27, 2013
Rated 3.0 out of 5.0 by DSB1994 Beautiful hotel, shuttle service is declining
My husband and I are IHG Rewards Club members and we especially like Staybridge Suites for the price, decor, design, room size and amenities. The rooms and hotel are always clean and the staff is usually extremely friendly. We utilize the park, stay and fly option, paying more so that we can leave our vehicle in the parking lot and take the shutle to the airport. When we returned from our trip we obtained our bags and placed a call to request the shuttle. We waited 40 minutes before making a second call to inquire about the delay. We were told they had a 'miscommunication with their driver' and they were now on the way. When she arrived she didn't say hello, help load bags, speak to us while we were in the van or say anything when we arrived at the hotel. My husband took our son to the restroom and the front desk staff ignored him. We've never received such poor service from this hotel, were highly disappointed and are considering staying elsewhere next time.
August 27, 2013
Rated 5.0 out of 5.0 by miley43 great place to stay
had a great room at the staybridge there is a seperate room with a door,with a extra bathroom,plenty of space.a kitchen area in there.3tvs.good cold air conditioner.great breakfast,you can make your own waffles,free cookie at nite,and certain nite a lite dinner free,we liked it.indoor pool the kids loved that.free shuttle van.everyone working the desk is real friendly and nice.the shuttle took and picked us up real quick.it was great to be able to do laundry right there.there were a few problems the washing machine quit and my clothes were stuck in there.they called matinence out that nite and got them right out.a stain was on our sheet.they took care of the problem and came up and changed the bedding.all the workers were always glad to help us out,and had a smile on there face.i would reccomend the staybridge even though it is by the airport you couldent hear any planes going by.we give it 5 stars.
August 24, 2013
Rated 5.0 out of 5.0 by PLW1875 I slept like a Baby!!!!
Our room was perfect. So clean and spacious. Breakfast was amazing! A lot of choices and friendly staff. Shuttle service was an added bonus! We will stay every time we come to Portland!
August 23, 2013
Rated 5.0 out of 5.0 by mapedrick great space for two families
My brother and his wife and my husband and myself stayed in the double suites and it was quite enjoyable. We had two bedrooms and a common space for eating and watching TV. If any of us were tired or just wanted to read our bedroom was a great respite. The breakfasts were great and the dinners were a pleasant surprise. When we left at 5:30 am they even had little bags of juice and bagles inside. We will definitely be back
August 21, 2013
Rated 5.0 out of 5.0 by crazycatwoman Comfortable Clean and covenient
1st time at a Staybridge. I stay at a lot of HCG hotels and so far all have been great. Love the home like feeling staybridge has.
August 19, 2013
Rated 4.0 out of 5.0 by Jean2 recent stay
We like to stay at Staybridge Suites when traveling with our daughter and grandchildren. It is nice to have the two bedrooms, living space and kitchen. Unfortunately, on our first night a crib was not available. We had requested one but the staff could not locate one. They said that cribs were on a first come basis. Also, that this location only had two cribs. Given the number of units and the fact that many of those staying at the facility are families, perhaps they should invest in a few more play and packs.
August 19, 2013
Rated 5.0 out of 5.0 by Georgi3 Comfortable room and great staff and service.
I like the hotel. All is good and the suites are fantastic for my family.
August 19, 2013
Rated 4.0 out of 5.0 by Jack2727 Excellent choice near PDX
Our family (couple and 4 yo) stayed two nights here in August 2013. It was clean, comfortable, and quiet. Other pros (and a couple of sort of cons):
Clean, well maintained room and property
Consistently friendly and good service
Pool (a bit cold but tolerable) useful for when son did not want to go out)
Breakfast was of decent quality with a good selection
Felt quite safe
Oscar Meyer Weinermobile parked in parking lot (not guaranteed for your stay, but we enjoyed it :) ).
Sort of Cons:
Inconvenient to rail transit if you want to do that to avoid Portland traffic
Microwave in room did not work; they came once and repaired it and it worked once and not again. since we were leaving the next day we did not ask again for it to be fixed, which I am sure it would have.
August 18, 2013
Rated 5.0 out of 5.0 by rowdawg I wouldn't stay anywhere else!
Every time I am away and get to stay at Staybridge, I always have a skip in my step because the staff is great, the food is wonderful, and all other accommodations are excellent! They are always prompt in responding to inquiries and emailing me receipts for my records, etc.
August 18, 2013
Rated 4.0 out of 5.0 by spun69 Pleasantly Surprised
Booked this hotel as near airport and needed only single night in decent facility at good rate. Was pleasantly surprise with friendliness and courtesy of staff, and the spaciousness of the standard room. Nicely equipped for extended stays, although not necessary on this trip. Bathroom was very clean, and bed very comfortable. Breakfast buffet had good variety, including hot items. Would recommend to fellow travelers.
August 18, 2013
Rated 5.0 out of 5.0 by AnneeO Great Stay
We were very pleased with our stay. Our room was ready for check-in at 11:00 am and we also got upgraded to a two bedroom suite. It was clean quiet, and very comfortable. Used the shuttle to and from Max. Nice evening reception and breakfast. Will definitely stay here next time we fly into Portland.
August 17, 2013
Rated 5.0 out of 5.0 by Belt Overall experience
We had a family reunion here the weekend of August 9-11th 2013 I cannot express how impressed I was with everything in this facility. The staff went above and beyond when it came to helping some of the family navigate to downtown. The shuttle service was awesome...the breakfast was better than any motel I have ever visited. They were so accommodating when it came to letting us take over the picnic area. We had close to 50 people there and everyone was so impressed with this facility. I give it a 10 in every aspect. Megan, you did a great job!
August 14, 2013
Rated 3.0 out of 5.0 by Rickliz First experience was not good
We have stayed in hotels but must say that our first experience at this hotel was very disappointing. One week prior we had called to confirm our reservation and also our request for a baby crib. To our disappointment we were told that a crib was not available and may be available the next day. This was not at all acceptable to us as we were forced to purchase a crib. Had we known in advance we would have carried our own. It appears that the hotel only had 2 cribs. Should have more for the size of the hotel.
Secondly, it would be good if fresh fruit were served for breakfast. Boiled eggs were cold. The rest we had no complains with.
We hope the hotel will do something about this to avoid similar experience in the future.
August 13, 2013
Rated 5.0 out of 5.0 by Chickee Fabulous Family Reunion
We had our family reunion here and we could not have asked for a better experience! The staff here went above and beyond to address our every need. We were able to use the barbecue facilities one night for a family meal, the kids enjoyed the pool, and the location was perfect for catching the Max Train to downtown Portland.
There was plenty of room for the 50 of us that attended. The breakfast buffet was exceptional!
We could not have asked for a better experience for our event and would totally recommend the PDX Staybridge Suites for similar events.
Thanks again to the wonderful staff and a special thanks to Megan!
August 13, 2013
Rated 4.0 out of 5.0 by Lem1999 Great Place for Families
We visited Portland recently for a friend's wedding and needed a good place to stay with our two young daughters. We reserved a 2-bedroom suite and were very happy with it. The living room/kitchen area was in-between the two bedrooms, offering us plenty of privacy. The kitchen had a full fridge, a microwave, a dishwasher, a sink, two electric burners, a toaster oven, and a coffee maker. The room was clean, the beds were comfortable, and it seems to be a fairly new property so everything was nice and in good working order.
The breakfast each morning included bagels, pastries cereal, oatmeal, a waffle station (only one waffle iron though so there was often a line), yogurt, fresh fruit, and a daily hot item (biscuits & gravy, eggs & sausage, etc.). The food was decent, although the area was quite small. They also had various juices and fresh coffee. There is a evening food/wine reception, but it was only Tuesday-Thursday so we didn't get to check it out.
Most of the hotel staff was very friendly. The woman who checked us in was helpful, efficient, and pleasant. Every staff member I encountered in the hallways during our stay greeted me warmly. My only complaint was that the ladies manning the breakfast area were not very friendly. On a couple of occasions I asked about items that they had run out of (spoons, syrup, etc.) and while they took care of it eventually, they were slow and didn't act like it was a big deal. I don't know that I ever saw them smile.
Overall, it was a nice stay and we would definitely stay there again!
August 12, 2013
Rated 5.0 out of 5.0 by WBwitty1 Great service from staff!
The staff did a great job of accommodating our need when we had to check in early! A great staff that works to help the guests.
August 10, 2013
Rated 5.0 out of 5.0 by DannerFan Return Visit
This is always our go to property when we visit Portland. We enjoy the concept of Staybridge and choose them as often as possible. The staff is great here and make us feel at home. Thank you for making us want to return. We first stayed here shortly after it opened, the conditions have been maintained to "like new" and customer service is excellent from all staff members.
August 10, 2013