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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.6

    based on 275 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    275reviews

    • 5 Stars
      203
    • 4 Stars
      48
    • 3 Stars
      19
    • 2 Stars
      2
    • 1 Stars
      3

    Best staff ever!

    By

    July 02, 2015

    We landed LATE in Portland and the crew at Staybridge treated us like royalty, even in the middle of the night. I can't say one negative thing about the stay or the staff. I'd happily stay there again if I get the chance.

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    rooms need to be remodeled, internet services very poor

    By

    June 27, 2015

    beds were horrible, the room hotel provided was in a very loud area.
    no internet service in the area of our room

    Posted byHotelStaff
    July 01, 2015
    Hello, Thank you for your comments. It sound like we missed the mark! I would be happy to review your concerns personally. Please feel free to contact me at he Hotel at your convenience. Sincerely, Kathryn Summers GM
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    Comfortable Extended Stay

    By

    June 26, 2015

    Very comfortable for a stay beyond a day or two. Convenient to airport, restaurants. Nice breakfast, convenient, free parking.

    Posted byHotelStaff
    July 01, 2015
    Thank you very much for your vote of Confidence! We hope to see you again soon Most Sincerely, Kathryn Summers GM
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    Good hotel with comfortable suite, but lack of housekeeping on weekends

    By

    June 24, 2015

    club

    Stayed at this hotel over the weekend Friday to Sunday.
    Pleased that the room was in very good condition, clean carpets and toilets. Bed in the room was good and comfortable. However, sofa bed in the living room was very uncomfortable, because the sofa bed mattress was thin and the steel springs can be felt when lying on the mattress. So it was very uncomfortable to sleep on. Suggest to improve the quality of the sofa bed mattress.
    Housekeeping for the room was unavailable over the weekend, unless it is requested before 5pm on Friday. We arrived after 5pm on Friday, so did not have any room housekeeping over our two day stay. It should not be the case that no housekeeping is available on weekends; as paying hotel guest, I believe that guests have the expection of housekeeping being available on any day, not just only on weekdays.
    Breakfast at the hotel was good with a decent selection of items; the only negative was that the scrambled eggs tasted somewhat synthetic. Staff at the hotel were efficient and courteous.

    Posted byHotelStaff
    July 01, 2015
    Thank you for your comments. We certainly understand a sofa sleeper is not built for comfort but for convenience. BUT, we are also anxiously awaiting our next renovation around the corner. This will improve this option. Please do make your requests for Housekeeping on your next stay, even the morning of we will honor! Please come see us again, we would love to have the opportunity to WOW you! Sincerely, Kathryn Summers GM
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