Rated 4.6 out of 5 by 55
Rated 4.0 out of 5.0 by TravelguyfromBigD TravelGuyBigD
Clean hotel with friendly staff. Pool and outdoor area is nice and well maintained. Only real compliant is that the breakfast area was not kept well stocked, and needed overall tidying up. Once we notified an employee, they began to implement corrective action.
August 25, 2014
Rated 5.0 out of 5.0 by feverdog69 Staybridge Rocks! Staff is Excellent!
Home away from home! Great staff, nice modern and comfortable rooms, good food.. REAL eggs and sausage for breakfast!! YUM!!!! Best IHG property in Jackson, MS area!
August 17, 2014
Rated 4.0 out of 5.0 Front desk staff was good ,people in kitchen were good ,Dorthy-room service was good
Overall I had good experience in the hotel.
Dorthy did good room service
People in kitchen were very good.
Front desk team was good.
One concern I have is my reward points were not added to my account.
Also I don't understand what advantage I have over others in booking if I have points apart from using them.
August 14, 2014
Rated 5.0 out of 5.0 by Iris37 Great Service
Great service, friendly staff and comfortable beds.
August 13, 2014
Rated 3.0 out of 5.0 Future Stay at Property
After our stay at this property I called the General Manager on two occaisions and left voice messages. I never received a return call. This may also be reflective of the service we received by the front desk employees while staying there. Most could certainly use customer service training.
We were visiting Jackson due to our Mothers illness. We are wanting to work with you since we will be traveling to Jackson monthly until our Mothers passing, which will likely be in the next year. We have family in TN, TX, and NC who would likely need a place to stay.
If anything could be worked out please contact us.
August 8, 2014
Rated 5.0 out of 5.0 by Margaret333 Executive traveller on the go
My recent stay was the best of the best - although I had not been to Jackson in some time and the staff still knew me by name - that was extremely impressive to me. They upgraded my accommodations without me even asking - nice touch - it still feels like my home away from home - good job guys.
July 27, 2014
Rated 5.0 out of 5.0 Felt like Luxury Living
I am leaving 5 STARS for the ENTIRE STAFF@ the Jackson, Mississippi location. I was there for a family reunion/vacation. The staff worked over time to ensure that my ENTIRE family was comfortable. I really enjoyed my room, the view, the cleanliness was the best. I would definitely recommend this location. I would certainly return to this location again. I really felt like a star! The food was fresh, and I liked that there was plenty of choices on the menu. The building is nice, the carpets in the hallways looked new, the swimming pool area was nice too. My family had a great time!!!
July 25, 2014
Rated 5.0 out of 5.0 by VanC My Staybridge experience was excellent
my experience was excellent in all catagories. This is my first time hearing of the establishment. I would strongly recommend the hotel and look forward to my next opportunity to revisit.
July 24, 2014