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Rated 4.6 out of 5 by 58 reviewers.
Rated 5.0 out of 5.0 by Pleasant The stay was pleasant as always. The hotel was clean as usual. September 8, 2014
Rated 4.0 out of 5.0 by Excellent breakfast, friendly management Everything at this hotel was first rate with the exception of the internet connection/speed. Management said it was probably due to too many users trying to access at one time; however, I stayed up all night trying to do some work using the internet with no hour (from 12:30 AM until 6:00 in the morning) providing usable internet connection/speed. The wireless connection was very strong (full amount of bars) but nothing usable on the internet connection/speed part of the equation. The food selection was superior and the management was very helpful suggesting restaurants to meet our dietary requirements. The bed was comfortable for the three hours I slept from 9:30 PM until 12:30 AM. My wife had tried using the internet while I was sleeping from 9:30 until 12:30 and she had no luck getting on the internet either. The furnishings, carpet, doors, lamps, televisions, etc. were all top quality. The elevator worked very well also - well maintained. As much as I liked this hotel, the internet quality will prevent me from returning until this problem gets fixed. September 7, 2014
Rated 5.0 out of 5.0 by Great stay The best stay I have ever had in any hotel. Thank you Staybridge, September 4, 2014
Rated 4.0 out of 5.0 by TravelGuyBigD Clean hotel with friendly staff. Pool and outdoor area is nice and well maintained. Only real compliant is that the breakfast area was not kept well stocked, and needed overall tidying up. Once we notified an employee, they began to implement corrective action. August 25, 2014
Rated 5.0 out of 5.0 by Staybridge Rocks! Staff is Excellent! Home away from home! Great staff, nice modern and comfortable rooms, good food.. REAL eggs and sausage for breakfast!! YUM!!!! Best IHG property in Jackson, MS area! August 17, 2014
Rated 4.0 out of 5.0 Front desk staff was good ,people in kitchen were good ,Dorthy-room service was good Overall I had good experience in the hotel. Dorthy did good room service People in kitchen were very good. Front desk team was good. One concern I have is my reward points were not added to my account. Also I don't understand what advantage I have over others in booking if I have points apart from using them. Thanks, Ravi August 14, 2014
Rated 5.0 out of 5.0 by Great Service Great service, friendly staff and comfortable beds. August 13, 2014
Rated 3.0 out of 5.0 Future Stay at Property After our stay at this property I called the General Manager on two occaisions and left voice messages. I never received a return call. This may also be reflective of the service we received by the front desk employees while staying there. Most could certainly use customer service training. We were visiting Jackson due to our Mothers illness. We are wanting to work with you since we will be traveling to Jackson monthly until our Mothers passing, which will likely be in the next year. We have family in TN, TX, and NC who would likely need a place to stay. If anything could be worked out please contact us. August 8, 2014
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