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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    94%
    Recommend This Property

    Overall Experience

    4.6

    based on 289 reviews
    94%
    Recommend This Property

    Ratings Breakdown

    289reviews

    • 5 Stars
      230
    • 4 Stars
      32
    • 3 Stars
      11
    • 2 Stars
      10
    • 1 Stars
      6

    Excellent Staff

    By

    18 abril 2015

    club

    We have been staying at Staybridge Rochester while my husband is requiring multiple stays at the Wilmot Center at Strong memorial. The entire staff of this hotel are exceptional. It has made our ordeal just a bit easier to deal with.
    The front desk staff are efficient, kind, compassionate and accommodating. We feel fortunate to have found this home away from home. We will be back for multiple visits over the next few months. Thank You.

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    Another excellent stay

    By

    17 abril 2015

    platinumelite

    Perfection describes my most recent stay. Once again the hotel management provides superior suites, excellent breakfast and warm greetings. The pool and jacuzzi were my relaxation heaven after a hard days work- always clean and refreshing. The hotel is a wonderful place to stay . The only suggestion I can make to improve the hotel is to add pretzels at the kiosk since that is a healthy snack. Mike , Melissa and Brian all do a great job and I can't wait to return.

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    Friendly staff and nice room

    By

    16 abril 2015

    club

    I had a terrific stay. The hotel was clean and pleasant. It is very convenient to University of Rochester and was only a 10 minute drive from the airport. Loved the kitchen in the room. The breakfast in the morning was great and Sharon, the awesome lady that ran the breakfast was friendly and helpful and seems to really love her job and take pride in it. I would definitely stay there again.

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    home like feel

    By

    16 abril 2015

    club

    Most of the staff here is amazing. I love seeing Sharon at breakfast. She is an angel! Her laugh and positive attitude are greatly appreciated. She really does go the extra mile to make sure all the food is done right and omg her grits are out of this world! Always a pleasure to talk to and just really makes being away from home all week a fun time.

    Posted byHotelStaff
    17 abril 2015
    Dear Guest, We are pleased to hear that you were so happy staying with us! Thank you for all the compliments, we will be sure to share it with the staff. Stop and see us again. Sincerely, Melissa Director of Sales
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