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Rated 4.6 out of 5 by 185 reviewers.
Rated 5.0 out of 5.0 by Good convenient hotel with nice attentive staff Very conveniently located hotel, right next to the University of Rochester. Enjoyed my stay very much. The staff is great and transportation to the University was very helpful. Breakfast can be improved. October 21, 2014
Rated 5.0 out of 5.0 by Great service Hotel was very accommodating for my needs. Precious the front desk clerk was one of the best customer service reps. I have encountered in awhile. I would stay at this hotel in the future and recommend it to others. October 17, 2014
Rated 2.0 out of 5.0 by Executive Housekeeper Rude I had an enjoyable stay except for the Executive Housekeeper being rude and rushing me out of my room on the date of check out. I am a Gold Member and I extended my check out to a late checkout. She came to my door twice while I was getting dressed and then stated so rudely "Check Out is at 12". I paid a nice price for the night's stay which contributed to her pay check. Good customer service goes a long way. October 16, 2014
Rated 5.0 out of 5.0 by The place to stay in Rochester This hotel is in a quiet suburban area, but with it being super close to the airport, it's the perfect place to unwind. October 15, 2014
Rated 5.0 out of 5.0 by A good nights sleep Always nice to stay at this particular Staybridge. It is in close proximity to U or R. October 14, 2014
Rated 5.0 out of 5.0 Home away from home Staff was great! Breakfast provided a nice vaariety of hot and cold foofs. Room was very clean. I travel a lot on business and this is one of the best I have stayed at. October 9, 2014
Rated 5.0 out of 5.0 by Excellent experience As frequent visitors to Rochester, we have stayed in several hotels. Our first experience in the relatively new Staybridge Suites on Genesee St has now set the standard which other hotels need to match. The suite was spacious, clean, comfortable, with every amenity needed. The breakfasts had a wide range of food to suit many tastes; the light evening meal was well prepared. We enjoyed both pool and gym. Above all, the superb location on the river shore gave a wonderful view as well as great walking trails which we used several times. The area has been visibly and pleasantly upgraded; part of the city wide improvements that are gathering momentum. An excellent experience, indeed. October 9, 2014
Rated 5.0 out of 5.0 by Awesome upgrade, nice staff The staff was great. They let me check in an hour early and upgraded me to a bigger room. Hotel room was very nice and building was very nice. October 6, 2014
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