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Rated 4.6 out of 5 by 192 reviewers.
Rated 5.0 out of 5.0 by Great Hotel and Conference Experience! I spent one night in this hotel and attended a conference there the next day. The hotel room was spacious, clean, and the view was pretty. I loved the patio and fire pit outside. Such a good mix of class and comfort. The free breakfast had so many hot and cold choices! I LOVED being able to attend a conference in the same place where I slept the night before. The whole process was SO easy and getting a conference rate for the hotel room was absolutely worth it. Overall fabulous experience! I would recommend this hotel to anyone! October 27, 2014
Rated 5.0 out of 5.0 by great stay We stayed there when visiting University of Rochester. We were pleasantly surprised at the gas fire pit on the outside deck. It was so relaxing to sit and chill after the long drive from Massachusetts. The room was great. It was a short walk over the pedestrian bridge to the college...if she decides to go there...we will definitely be staying there again. October 24, 2014
Rated 5.0 out of 5.0 by Very impressed We were greeted by the friendly, helpful and very professional front desk staff who answered all of our questions, gave restaurant recommendations, provided directions, etc. We never saw an unhappy face at the desk. We were also greeted with a friendly smile and a "hello" whenever we saw the housekeeping staff. The entire property was clean and well-kept. The room was comfortable with the exception of the bed being a little too close to the dresser/tv stand on one side. There was a nice assortment at breakfast; our only complaint was that the potatoes were cold. I particularly appreciated the variety of healthy options, the coffee choices, and the nice selection of teas. Pool and hot tub were clean. We were very much impressed and enjoyed our stay. October 24, 2014
Rated 5.0 out of 5.0 by Spa like accomodations The hotel room had a beautiful view and was quiet enough that I could get work done and sleep soundly. I loved opening my windows which one can rarely do in a hotel. The breakfast had many outstanding choices. October 23, 2014
Rated 4.0 out of 5.0 by Rochester Visit This hotel stay was OK. Somehow the place didn't feel as nice as the other times. This time I stayed in a suite without a river view. The hallway of the third floor and the commons areas were very noise. Then the elevator was very slow. Maybe it was due to the Columbus weekend and the upcoming Meliora week of the University of Rochester. The hotel was fully booked. It left me with an OK impression of the property. I had always rated the upmost positive impression of this hotel. In fact I canceled my reservation on 10/13. Had it not for the convenient location of this hotel to Rochester University, I'll definitely not returning. Next year I'll stay here one more time to confirm the validity of my impression of this hotel. October 22, 2014
Rated 5.0 out of 5.0 by Friendly and Great Service The best part of our long weekend experience was the wonderful staff. The managers were fabulous. They totally catered to their guests. We had a relaxing and enjoyable weekend. Definitely will go back!! October 22, 2014
Rated 5.0 out of 5.0 by Very attentive service Staff was present and available to assist as needed and offer suggestions regarding the area. October 22, 2014
Rated 5.0 out of 5.0 by Good convenient hotel with nice attentive staff Very conveniently located hotel, right next to the University of Rochester. Enjoyed my stay very much. The staff is great and transportation to the University was very helpful. Breakfast can be improved. October 21, 2014
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