Rated 4.6 out of 5 by 105
Rated 5.0 out of 5.0 by Massie GREAT VISIT
My wife and I enjoyed hotel and the river view was great. The entire staff did and excellent job. If our travels take us to the Rochester area, will be consider your hotel first.
December 6, 2013
Rated 5.0 out of 5.0 by OntarioMe Highly recommended
I have been staying here every week; I highly recommend this hotel. Fantastic value - clean, very nicely appointed, great breakfast - and dinner 3 nights/week. The staff remember me and are so friendly. I stay in 2 or 3 hotels/month and nothing compares to the Suites. Well done Suites!
December 3, 2013
Rated 5.0 out of 5.0 by Rod310 Exceptional staff
I just finished a ten month stay and would move back in a heart beat. Fantastic group of people make the extended stay at the Staybridge a delight!
November 27, 2013
Rated 5.0 out of 5.0 by LaManga Warm and cozy
I highly appreciated my stay at this hotel. I was not expecting to like it so much, given my previous experiences in other hotels around the US. The room was big and very comfortable, I slept very well. I had reserved a room with a view on the river which was very enjoyable. The room service was quite satisfactory. The staff around the hotel always nice and smiling, very helpful when I needed assistance. The breakfast was good even though a bit repetitive (I was there for ten days and there was a small rotation of choices). The area is quiet and nice. The location near to the campus and to the airport makes it very convenient. There was always a good smell in the hall, even in the trash room! The only bad thing about my room was the phones, which had a very bothering static sound due to the cord, so I could only use them on speakerphone. I think they should be replaced. Above all, my experience was great and I consider coming back to this hotel if I ever have to go to Rochester.
November 20, 2013
Rated 3.0 out of 5.0 Reasonable value; Very quiet; close to airport; Running trails.
Right by the river, and very scenic with running trails that follow the river. The location is very quiet, only light traffic. It's a 5 minute drive to the airport. Our room was clean, I had to put the sheets on the sofa bed myself, and I found several stains on the sheets in the closet. They promptly replaced these, and apologized. The in-room coffee machine was not working quite correctly. The lid was broken and unless you position correctly, the coffee didn't drip into the carafe correct and you get a counter of coffee instead. They also don't replace the used coffee packet once you use it unless you request because they expect you to get coffee as part of the breakfast. Within walking distance of the hotel, you won't find many restaurants and amenities. You'll have to drive for better dining and shopping opportunities. For the price, I found this hotel a reasonable value since it's close to the airport and the quiet.
November 14, 2013
Rated 5.0 out of 5.0 by partalos WARM, DISCREET HOSPITALITY
We enjoyed our stay so much, that we were sorry to leave. Every employee at the hotel was more than kind to assist us in everything! They were all so helpful and friendly, that picking someone would be a real pity for the rest. Congratulations to staff and the management of the hotel! If we visit Rochester again, we will definitely choose this hotel, again!
November 13, 2013
Rated 4.0 out of 5.0 by DebK59 Nice accomadations
Room was booked by company I work for. Nice room, close to where I had to be.
November 4, 2013
Rated 3.0 out of 5.0 by AMP10 Good location to RU, but with problems.
The chief problem was with the room. We were assigned a disability room, which is actually awkward for those who don't need it, e.g. bathroom light shines directly on those sleeping in bed. The advertised 'queen sized' bed turned out to be only a double bed. The room cleanliness left something to be desired even for the 'light housekeeping' we were entitled to. The best thing about the hotel was its location, near Rochester University and the airport.
November 1, 2013