Please enter a valid city, zip or airport code to continue your search.
Please select Destination.
Please select Check-in and Check-out.
Please enter a Check In Date
Please enter a Check Out Date.
To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).
    MoreLess Options

    * Required Field

    Corporate ID If your company has a preferred corporate account with us, please provide the account number here.This will allow us to display your company's preferred rates.

    IATA Number The IATA number is a number that identifies bookings associated with travel agencies.

    Group Code If you have a group code, enter it here to show a listing of rooms available for your special occasion.
    MoreLess Options

    * Required Field

    ** Best Available Rate Search does not include affiliation rates.

    Need to make changes, like editing your check-in or check-out date, your room type, the number of guests in your room or cancel a reservation? You've come to the right place!
    Already an IHG® Rewards Club Member? to view recent reservations.
    Please enter Confirmation Number
    Please enter Last Name
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    94%
    Recommend This Property

    Overall Experience

    4.6

    based on 249 reviews
    94%
    Recommend This Property

    Ratings Breakdown

    249reviews

    • 5 Stars
      200
    • 4 Stars
      24
    • 3 Stars
      10
    • 2 Stars
      10
    • 1 Stars
      5

    Worst experience ever.

    By

    February 24, 2015

    We wanted to stay at a hotel where we could use the pool and a jacuzzi. The website makes the pool look very large, to our surprise it was very small. We were unable to swim or use the jacuzzi as it was filled with around 30 people most of them were children, and it was so loud in there we couldn't even hear eachother talking. The parking lot was not even plowed, check-in was a nightmare!!! I arrived at 4pm to check in and there was only one person working behind the desk and it took almost 30 min just to check in! The room smelled like someones dirty laundry, the bed skirting was dirty, pillows were absolutely disgusting and flat, and the bed was very uncomfortable. Our room was located next to an elevator and could hear it ding everytime someone came up, as well as screaming guests outside. This was by far one of the worst stays we have every encountered and will most likely never return, nor recommend to anyone!

    Posted byHotelStaff
    February 25, 2015
    I am so sorry that the visit you had with us was not up to the standards you would expect from a hotel. We will be discussing this with the leadership team and the entire staff at our morning huddle. It is our goal to have every guest walk out of this hotel completely satisfied. Clearly we need some work here and are addressing the issues you mentioned, as they are unacceptable. I would love to discuss this with you further, if you have a moment, you can reach me during the day at 585-527-9110 as I would love to have you come back so we can offer you the excellent stay you would expect and that all our guests deserve. Hospitably yours Michael Lynch General Manager
    Read More
    Read Less

    Excellent stay

    By

    February 23, 2015

    club

    Very Good. Enjoyed the stay. Staff was very good and the social hour was very nice to come back to after a day of work.

    Posted byHotelStaff
    February 23, 2015
    Dear Guest- Thank you for rating us! We are happy you LOVED your stay. Please feel free to visit us again in the future. Warm Regards, Melissa Director of Sales
    Read More
    Read Less

    Reggieglobe

    By

    February 22, 2015

    Awesome stay all of the staff are very professional. Hotel is top notch for a Staybridge.

    Read More
    Read Less

    would stay here again

    By

    February 22, 2015

    club

    Overall, we loved the room we stayed in and staff was helpful, friendly, and attentive to requests. The bed was fine but the pullout couch was very uncomfortable to sleep on. However, I would definately stay here again.

    Read More
    Read Less

    Book With Us Advantage

    Close