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Rated 4.7 out of 5 by 109 reviewers.
Rated 5.0 out of 5.0 by Even better I stay here all the time when I come to Rochester, and the only problem I ever had was the HBO on the TV was unreliable - the picture would often stop with a "no signal" flash. But now they have a new system, more options, fine crisp and reliable picture. Not much left to improve here. February 2, 2014
Rated 5.0 out of 5.0 by great staff, great choice This is a clean, pleasant, well-cared for property and the location can't be beat if you're visiting the University of Rochester. The staff truly went out of their way to accommodate us--they are professional, competent, polite, and kind. Excellent hotel and a great value. January 16, 2014
Rated 4.0 out of 5.0 by great hotel, excellent value Overall we have a very good one day stay. Our room was very clean and extremely spacious (2 Bedroom / Living room). It was quite possibly the best "bang" for the buck we have ever experienced. Both of our sons enjoyed the pool, hot tub and the morning breakfast very much... begging to stay an extra night. The downside was that we had people on the floor above us that were incredibly noisy (after 10pm). After two calls to the front desk it mercifully settled down by 10:30-10.45pm. This is (bad) luck of the draw and hard to place the blame on the hotel... they did well to manage the situation considering the circumstances. I definitely recommend this hotel while in Rochester. January 3, 2014
Rated 5.0 out of 5.0 by Wonderful Experience We recently stayed at the Staybridge Suites as we accompanied our son to an interview at U. of Rochester. Proximity to the campus was very handy. The suite we were assigned surpassed all expectations (which tend to be high) - it was very clean, spacious, quiet, and comfortable. And...cost-wise the suite was very reasonable. Staff were interested in our comfort but not intrusive. Breakfast was terrific. Good job, folks!! December 19, 2013
Rated 5.0 out of 5.0 by GREAT VISIT My wife and I enjoyed hotel and the river view was great. The entire staff did and excellent job. If our travels take us to the Rochester area, will be consider your hotel first. December 6, 2013
Rated 5.0 out of 5.0 by Highly recommended I have been staying here every week; I highly recommend this hotel. Fantastic value - clean, very nicely appointed, great breakfast - and dinner 3 nights/week. The staff remember me and are so friendly. I stay in 2 or 3 hotels/month and nothing compares to the Suites. Well done Suites! December 3, 2013
Rated 5.0 out of 5.0 by Exceptional staff I just finished a ten month stay and would move back in a heart beat. Fantastic group of people make the extended stay at the Staybridge a delight! November 27, 2013
Rated 5.0 out of 5.0 by Warm and cozy I highly appreciated my stay at this hotel. I was not expecting to like it so much, given my previous experiences in other hotels around the US. The room was big and very comfortable, I slept very well. I had reserved a room with a view on the river which was very enjoyable. The room service was quite satisfactory. The staff around the hotel always nice and smiling, very helpful when I needed assistance. The breakfast was good even though a bit repetitive (I was there for ten days and there was a small rotation of choices). The area is quiet and nice. The location near to the campus and to the airport makes it very convenient. There was always a good smell in the hall, even in the trash room! The only bad thing about my room was the phones, which had a very bothering static sound due to the cord, so I could only use them on speakerphone. I think they should be replaced. Above all, my experience was great and I consider coming back to this hotel if I ever have to go to Rochester. November 20, 2013
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