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Rated 4.7 out of 5 by 42 reviewers.
Rated 5.0 out of 5.0 by Excellent Accommodations with Great Ammenities My wife and I stayed at the Staybridge Suites on a Saturday night last week. We've stayed at two other IHG hotels in the area - the Candlewood and the HI Express - and this was, by far, the best. Upon arrival, we were given an upgrade from a studio to a suite, which was great because my brother-in-law tagged along with us. This hotel clearly honors IHG Rewards Club status, something that is sadly lacking in other properties I've visited. The room was spacious and well-appointed with a stylish-looking kitchenette, two televisions, a DVD player with a DVD library at the front desk, and (most importantly) an amazingly comfortable king bed. The bathroom was spotless, with good water pressure and a "fancy" shower head. Some of the amenities include a standard workout room, a library with books and board games, free laundry facilities, and a pool (It's actually in the Holiday Inn next door, which is only about ten feet away). By far our favorite amenity was the free gas grills on the outside patio. Instead of going out, we took advantage of the great weather and grilled brats and corn-on-the-cob. The patio overlooks a highway, but it was an enjoyable experience nonetheless. Breakfast in the morning was much better than you would get at a Holiday Inn (or even some Hiltons and Sheratons). Food included sausage, eggs, fresh fruit, oatmeal, waffles, yoghurt, three kinds of coffee, myriad teas, milk and juice. Apparently, they have weekday receptions in the evenings, but we were there on a weekend. The highlight of our stay, though, was the excellent customer service we received from Scott at the front desk. He said he had been working there since last summer, but he was so knowledgeable and helpful. Even though I had more questions and requests than usual, Scott never made it seem like I was an inconvenience at all. In fact, the only time he wasn't immediately available to help me was when he was helping a vision-impaired guest find something in her car! What a guy! Seriously, ace. From now on, my wife and I will only be staying at the Staybridge Suites when we're in Southwest Arkansas. April 17, 2014
Rated 5.0 out of 5.0 by Nice stay as usual I stay at this The Rogers Saybridge every year when I come down to AR. and have always enjoyed my room and the level of service provided by the staff. I look forward to next year. April 9, 2014
Rated 5.0 out of 5.0 by Very comfortable room/ very clean We enjoyed a three night stay right after Christmas for a visit with our family, who live in the area. The bed, room, and breakfast were excellent. The only problem we had was that the traffic outside was extremely loud. Good thing I take ear plugs any time we go out of town and that mostly solved the noise problem.. Our room was on the 540 side. Next time, we will ask for a room on the other side. The only other thing we didn't like was that we took all our grandchildren swimming and found that the pool was shared with the Holiday Inn next door. You had to go out into the cold to reach the indoor pool, which was attached to the Holiday Inn. The staff who did the breakfast was excellent and when we asked if they had anymore biscuits, they got us some. Also, the cleaning ladies disturbed us each of the three days, while we were in the room. They wanted to get in to clean before we were ready to leave. Not sure what could remedy this. Maybe the visitor could leave one of those door hangers whenever they leave and the room is free to be cleaned. Just an idea. That would be better than the cleaning staff just opening the door. That annoyed us. Each day we did come back to a nice clean room with the beds made. We will definitely stay here again. January 2, 2014
Rated 5.0 out of 5.0 by Great Stay during the Holiday I stayed at this location during the Christmas holiday while on business in the area. The staff was really great. The Night Manager and the Morning Buffet staff member were absolutely great. I was traveling with my family and they made the stay here very enjoyable. I will most definitely return when I do business again in the area. Kudos to the Staff and Management. December 31, 2013
Rated 5.0 out of 5.0 by A Great Place To Stay In NWA This is a good place to stay. The staff is friendly and helpful. The rooms are comfortable and feature a full size fridge. The breakfast is delicious and the food for the mid week "mingle" events is good too. The food is not fancy or gourmet, (you were expecting Bobby Flay?), but it is still very tasty. Give this place a try! December 17, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service The beds were super comfortable. The staff was awesome. Yeah. December 9, 2013
Rated 5.0 out of 5.0 by Ted We were with you 2 nights - there were 5 of us in a 2 bedroom suite with a small dog. It was a wonderful stay - you staff was very friendly and helpful. The accommodations were ideal and we all agreed it was money well spent! (the pet charge of $75 per night is a bit steep!). The breakfast was great - hot where needed, fresh where needed with a very personable staff person. Very impressive stay - we will be back! December 8, 2013
Rated 5.0 out of 5.0 by Big Family! This is the only hotel chain where my family is comfortable! We have five children and fit nicely into a double room suite and my husband and I can have a room to ourselves. It is wonderful to travel and not have to be worried about our kids in another location yet have plenty of room to spread out and be comfortable. The complimentary breakfast is a big help and so easy to utilize. We have stayed at this particular location twice and enjoyed the pool and used to workout facility. I highly recommend this site and the chain as a whole. December 2, 2013
Rated 3.0 out of 5.0 by Good Stay but beware of Room Switch I booked this hotel for one night, We were in town for a ballgame. Went to the Staybridge website made a reservation for a 1 bedroom suite. Was sent a confirmation that showed the room rate associated with the one bedroom suite, never thought there would be an issue. Upon arrival, I was told my reservation was for a studio suite and when I protested, I was offered a reduction in rate for studio to appease me. However, it was the advertised price for the studio suite online. They tried to phrase as if they were making it right, when in fact I could have booked that room at that price when I made the reservation. The first room we were put in had a non working ceiling fan and we were moved, only to have other members of our party be placed in that same room even after they knew and it still didn't work. Also the doors on neither room locked when you exited, we didn't notice until the other party mentioned theirs did not. The location and breakfast were good. Overall very disappointed. November 5, 2013
Rated 5.0 out of 5.0 by Great place to stay Enjoyed a week at this location while on business in Rogers. Staff was very friendly and accommodating but not intrusive. Rooms were kept clean. Meals were diverse and offered good variety. Social hours in the evening were nice and provided opportunity to commingle with other guests. My particular room, 139, was on the ground floor at the end of the building. My only complaint from the entire stay was that some piece of HVAC equipment on the other side of the wall was louder than normal and while not irritating was noticeable. November 5, 2013
Rated 5.0 out of 5.0 by Great Place to Stay We had a great experience from the service to the room, we were most impressed. The overall hotel was very clean and the staff was extremely friendly and helpful. The room met our needs and was very comfortable and clean. This location is very convenient to the University of Arkansas. Would definitely stay here again and recommend this hotel. October 16, 2013
Rated 4.0 out of 5.0 by 2 Night Stay in 2 Bedroom Suite The hotel and room was very nice. Everyone was very nice especially the lady that ran the breakfast. Rates were very reasonable! The only problem was that it was obvious they did not clean the tub in the room with the King Bed. We found a used bar of soap with a hair on it. When I told the front desk they really did not do much about it other than apologize. I wish they would have at least come and cleaned the bathroom right then. Other than this we had a very nice stay! October 9, 2013
Rated 5.0 out of 5.0 by Great place to stay! Everything about the suite was great! Bed was comfortable. Great water pressure in the shower. Breakfast was very good. Nice variety. October 2, 2013
Rated 5.0 out of 5.0 by Awesome staff very clean Stayed to attend bikes, blues and bbq. Staff was very helpful answering questions and taking care of anything needed. Very good breakfast and loved the free guest laundry as space is limited on motorcycle clothes needed washed. Definitely looking forward to staying again. September 25, 2013
Rated 5.0 out of 5.0 by Great Hotel This is one of the nicest ploaces I have stayed. Room was clean, staff was friendly, and value was great. September 22, 2013
Rated 5.0 out of 5.0 by Wonderful Wonderful front desk staff. Reception staff was very helpful, a pleasant young lady. September 9, 2013
Rated 5.0 out of 5.0 by always a great visit I love the lodge feel of this property. Great location and amazing rooms. September 8, 2013
Rated 4.0 out of 5.0 by Nice Stay We had a nice stay, and overall - we were impressed with the accommodations. The cleanliness was much better than the Candlewood Suites we stayed at in Fayetteville. However, that said, I was sitting in the living area and could see that, in the bedroom area, the valances were caked with thick dust. Everything else was so nice, I regret having to report this. If - however - you are someone who suffers from allergies, you may want to check your valances when you check-in and have them cleaned before you spend the night in the room. Otherwise, it was a great stay and we will return. August 29, 2013
Rated 5.0 out of 5.0 by Great experience I stayed there for 11 weeks and had no complains- great customer service and every thing was great- August 21, 2013
Rated 4.0 out of 5.0 by Great hot breakfest food choices The bed mattress were too firm and too high off the floor. August 17, 2013
Rated 4.0 out of 5.0 by Comfortable Great ammenities, friendly staff, and located close to food and shopping July 17, 2013
Rated 5.0 out of 5.0 by Awesome place to stay ! My whole family really enjoyed staying here . Very clean place and the staff was very nice. The free breakfast was also very good . We just wish we could have stayed longer . We will be back for sure . June 14, 2013
Rated 5.0 out of 5.0 by Complimentary breakfast and dinner! Lovely rooms. Friendly staff. Yummy complimentary breakfast and dinner! wow! June 13, 2013
Rated 4.0 out of 5.0 by Quality Meals and good accomodations. The morning breakfasts were great, well balanced. I liked the evening meals as well, though not as much. The hotel felt very comfortable, you weren't bothered by the staff but they were around if you needed them. May 22, 2013
Rated 5.0 out of 5.0 by The best room and service I have been a guest for five visits and this is my favorite home-away-from-home place to unpack and stay for awhile. From the minute you arrive, it is your home and the staff is attentive to your every need. There is breakfast, light dinner 3 nights, socializing with other guests, if you want. The dining-living room is just that - a place to go in sock-feet and read the newspaper any time of day or night.. The rooms are spacious and state-of-the art. It's a great place to stay if you are coming to see the Crystal Bridges Art Museum and other sights in the area. I cannot give enough praise and raves to the staff. Everything about this place is absolute top-of-the-line, eleven on a scale of 1-10. !!!! May 1, 2013
Rated 5.0 out of 5.0 by Excellent Value, Location and Comfort Stayed there to visit relatives in area. The location was central to the mutiple visits while the breakfast and evening reception were an added bonus for the value. The staff was friendly and very helpful. April 26, 2013
Rated 4.0 out of 5.0 by Good place to stay The hotel is good. Comfortable beds and clean rooms. Good house keeping. I actually like the "light touch" housekeeping concept. Make my bed, clean the bathroom, leave clean folded towels and leave everything else like I have it. The free breakfasts are great!! Good basic food. The three night socials are just about right also. I gives you in house options and still nights to explore the good resturants around. Out Back, Abuelos, Mello Mushroom (pizza and great shrimp sandwich), Green Bean for lunch were our favorites. Internet service needs lots of upgrade to match the rest of the hotel. The staff are the best resource of the hotel. Good helpful friendly people. April 24, 2013
Rated 5.0 out of 5.0 by Clean,comforatble,private, quiet Great people and terrific accommodations. Jeremey and staff are top drawer. April 20, 2013
Rated 5.0 out of 5.0 by nice place to stay The front desk people are great and housekeeping is good. The only negative is the pillows. They are very uncomfortable. Nice breakfast and social reception in the evening. April 17, 2013
Rated 5.0 out of 5.0 by Shepherds Chapel Group We always stay here for Passover and Fall Fellowship with the Shepherds Chapel Group. The staff are right on target with customer service. The breakfast is always hot and good. I would recommend this place to everyone! April 15, 2013
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