Rated 4.7 out of 5 by 27
Rated 5.0 out of 5.0 by Parentsof5 Big Family!
This is the only hotel chain where my family is comfortable! We have five children and fit nicely into a double room suite and my husband and I can have a room to ourselves. It is wonderful to travel and not have to be worried about our kids in another location yet have plenty of room to spread out and be comfortable. The complimentary breakfast is a big help and so easy to utilize. We have stayed at this particular location twice and enjoyed the pool and used to workout facility. I highly recommend this site and the chain as a whole.
December 2, 2013
Rated 3.0 out of 5.0 by SR70 Good Stay but beware of Room Switch
I booked this hotel for one night, We were in town for a ballgame. Went to the Staybridge website made a reservation for a 1 bedroom suite. Was sent a confirmation that showed the room rate associated with the one bedroom suite, never thought there would be an issue. Upon arrival, I was told my reservation was for a studio suite and when I protested, I was offered a reduction in rate for studio to appease me. However, it was the advertised price for the studio suite online. They tried to phrase as if they were making it right, when in fact I could have booked that room at that price when I made the reservation.
The first room we were put in had a non working ceiling fan and we were moved, only to have other members of our party be placed in that same room even after they knew and it still didn't work. Also the doors on neither room locked when you exited, we didn't notice until the other party mentioned theirs did not.
The location and breakfast were good. Overall very disappointed.
November 5, 2013
Rated 5.0 out of 5.0 by Steve5678 Great place to stay
Enjoyed a week at this location while on business in Rogers. Staff was very friendly and accommodating but not intrusive. Rooms were kept clean. Meals were diverse and offered good variety. Social hours in the evening were nice and provided opportunity to commingle with other guests. My particular room, 139, was on the ground floor at the end of the building. My only complaint from the entire stay was that some piece of HVAC equipment on the other side of the wall was louder than normal and while not irritating was noticeable.
November 5, 2013